I am currently trying to resolve an account access issue with IronFX. I am the owner of the trading accounts and I have already submitted my passport and identity verification documents t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hello, Thank you for your response. I would like to clarify that I am the legitimate owner of trading account 11179913. Unfortunately I lost access to my previously registered email... See more
Company replied
it took long for me to deposit my account,but i will like to thank the customer care for their help.They were indeed helpful.
Company replied
I made a decent profit during the april tariffs crash but they denied some thousand of $ of profit saying I used an arbitrage software. I sent them the full Metatrader statement and report, they said... See more
Company replied
Company details
- Finance Broker
- Gold and Silver Trading Company
- Investment Service
- Non-Bank Financial Service
- Stock Broker
About IronFX
Written by the company
Legacy 🦾
IronFX is a leading international brokerage operating as the trade name of Notesco Limited. The global online forex broker has been recognised internationally with more than 40 prestigious industry awards. IronFX has grown exponentially, and it currently has more than 1.5 million traders across 180 countries worldwide! 🚀
It provides secure and reliable access to financial markets through its cutting-edge trading platforms, including the industry standard MetaTrader 4, WebTrader, IronFX mobile trading app, IronFX Web Trader app, and TradeCopier.Traders can also enjoy fast and reliable execution with VPS Hosting. A PMAM platform for managing multiple accounts is also available and is ideal for account managers.
The forex broker has been the proud sponsor of exceptional individuals and groups, including acting as the official partner of FC Barcelona during the 2014 -2017 seasons, being the official sponsor of the IronFX Racing Yacht, and more recently sponsoring pro sailing athlete Marilena Makri and the Korean freediving team in the AIDA Depth World Championship 2021.
IronFX has built a reputation as a solid and reliable broker who strives to support and empower beginner and advanced traders to reach their goals, while creating an exceptional trading experience. By placing the customer first and building a customer first strategy, the firm focuses on providing all traders with free and bespoke services and education, while offering dedicated customer support in more than 30 languages.
Markets 🔥
With more than 500 tradable instruments from six asset classes, traders can access a wide range of markets including Forex, Metals, Indices, Shares, Futures and Commodities through CFDs.
Traders can choose from a wide range of accounts depending on their goals and trading requirements. From live floating spread and live fixed spread accounts to STP/ECN accounts, traders can choose accounts with floating or fixed spreads or low to zero commission. They can also choose to practice using a risk-free demo account.🤩
Education 📚
Our traders are the beating heart of IronFX. Their success is our success, so we constantly strive to empower them with the best possible tools and services. With IronFX’s extensive tailored education, traders have access to a wealth of trading resources and materials to sharpen their forex skills, achieve their trading goals and become better traders. Our goal is to assist each and every trader by offering them material that is informational, accessible and easy to read, watch or listen to and enjoy.
Traders have the freedom to choose from a diverse library of educational resources including our trading educational school, blog articles on a wide range of financial topics, educational webinars, podcasts, and trading courses. Additionally, they can access expert insights through the VIP Room, read market trends reports written by our experts, as well as attend educational seminars. Financial news articles, trading videos, a Glossary and Economic Calendar provide further support. Our YouTube channel offers a glimpse into an impressive library of educational and exciting videos covering trading essentials and financial insights and tips.
IronFX Team 🦾
We aspire to speak to each and every one of our traders in their native language, help them feel at home and address all their queries in an efficient and stress-free manner. This is why we offer customer support in more than 30 languages, 24 hours a day, 5 days of the week.
Risk Warning: All trading involves risk. It is possible to lose all your capital.
Contact info
Trinity Chambers, Road Town, VG1110, Road Town, British Virgin Islands
- support@ironfx.com
- ironfx.com
2.2
Poor
717 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Offered money to remove critical reviews!
IronFX offered me a €4,000 financial settlement to delete my negative reviews about their account discrepancies—do not trust this broker! I strongly advise everyone against signing up with this broker. The support agents of IronFX are absolutely terrible. First, after you submit a complaint about account discrepancies, they urge you to deposit even more money. Once you refuse to deposit more funds but continue to complain, they completely ignore you.
June 4, 2026
Unprompted review
Reply from IronFX
Dear MM,
Thank you for your feedback. We regret the challenges you have faced and understand your concerns.
Despite multiple attempts to reach a resolution, the lack of necessary cooperation from your side has limited our ability to fully address the matter. Please note that our actions have been taken in full compliance with our policies and our commitment to fairness.
That said, our team remains available and willing to assist you. If you wish to further discuss your concerns and explore possible solutions, please contact our support team at feedback@ironfx.com.
Sincerely,
IronFX
Solid Trading
Very slow service
Very slow service. Platform doesn't work properly and metatrader 4 doesn't connect
July 14, 2026
Reply from IronFX
Dear customer,
Thank you for reaching us. We’ve directed your case to our Complaint Department and a dedicated team member will be reaching out to you shortly to provide further assistance.
We are committed to resolving this matter promptly and ensuring that your concerns are addressed in a timely manner. Should you have any additional details or questions in the meantime, please don’t hesitate to let us know.
Thank you for your patience and understanding as we work on this together.
Best regards,
IronFX
Solid Trading
Deposit Taken After Profit Adjustment
IronFX closed my account and removed my deposit balance of $1,250 after adjusting profits. This was my own deposited money, not profit or bonus funds.
I asked them to clearly explain why my deposit was taken and to investigate the matter properly, but they refused to provide a transparent answer or return my funds. Their response has been final without addressing my main concern.
I only want my original deposit returned.
January 23, 2026
Unprompted review
Reply from IronFX
Dear Charles Saputra,
Thank you for reaching out and sharing your feedback. We regret to hear that your experience with IronFX has not met your expectations. To assist you promptly, we kindly ask that you share your details by either responding to our 'Find Reviewer' request on Trustpilot, or emailing us directly at feedback@ironfx.com with account number, your full name, email address associated with your account, and all the info needed to better understand your concern. This will help us locate your account and resolve your issue as soon as possible.
We take all feedback seriously and are actively working to address your concerns. Our goal is to provide a reliable trading environment, and we are committed to enhancing our support services to ensure you have a positive experience.
We value your patience and look forward to resolving this matter for you. Should you have any further questions, don’t hesitate to reach out.
Kind Regards,
IronFX
Solid Trading
I used this broker for like 2 years
I used this broker for like 2 years, never had issues and everything seemed to be perfect until yesterday.
I opened 3 positions in gold, 2 with 0.1 lots and one with 0.2 lots and i was thinking to let them ride until they get in profit.
Then at 11 pm i got a heartattack, they charged me 430 euro swap fees 430!!!!!!
THATS PROFITEERING
June 17, 2026
Unprompted review
Reply from IronFX
Dear Four languages,
Thank you for your feedback. We regret the challenges you have faced and understand your concerns.
Despite multiple attempts to reach a resolution, the lack of necessary cooperation from your side has limited our ability to fully address the matter. Please note that our actions have been taken in full compliance with our policies and our commitment to fairness.
That said, our team remains available and willing to assist you. If you wish to further discuss your concerns and explore possible solutions, please contact our support team at feedback@ironfx.com.
Sincerely,
IronFX
Solid Trading
I opened an account with IronFX about a…
I opened an account with IronFX about a month ago and deposited $20. I traded and lost $4. Now, whenever I try to withdraw my remaining funds, my withdrawal request gets declined.
I am not receiving any meaningful response to my emails, and customer support has not been helpful. They keep telling me to provide my phone number and that I will receive a call, but it has been 15 days and nobody has contacted me.
The last time I spoke to an agent about withdrawing my funds, the agent closed the chat. Now I cannot even open the chat anymore, so I am worried that my account may have been blocked.
Please be careful with this broker and protect your funds from being lost. Thank you.
16149129 mt4 account
June 17, 2026
Unprompted review
Reply from IronFX
Dear Ah ah,
Thank you for reaching out and sharing your feedback. We regret to hear that your experience with IronFX has not met your expectations. To assist you promptly, we kindly ask that you share your details by either responding to our 'Find Reviewer' request on Trustpilot, or emailing us directly at feedback@ironfx.com with account number, your full name, email address associated with your account, and all the info needed to better understand your concern. This will help us locate your account and resolve your issue as soon as possible.
We take all feedback seriously and are actively working to address your concerns. Our goal is to provide a reliable trading environment, and we are committed to enhancing our support services to ensure you have a positive experience.
We value your patience and look forward to resolving this matter for you. Should you have any further questions, don’t hesitate to reach out.
Kind Regards,
IronFX
Solid Trading
-1 point. A case of a $6,150 loss
IronFX opened an office in the center of Budapest and advertised a Forex trading course, which I attended. At the end of the course, participants were encouraged to open a trading account with the company and practice with real money.
I opened an account and deposited $6,150.
Later, serious negative reports about the company appeared, so I requested a withdrawal of my funds. The withdrawal was never processed. I contacted the company many times by email, phone, and even by traditional mail, but I received no meaningful answer. After some time, they stopped responding completely.
There were no trades made on my account. The only transaction was my deposit. Therefore, I have never received any explanation why my own funds were not returned to me.
In my opinion, my money was wrongfully withheld, and this caused me a loss of $6,150.
Attila Kiss, Budapest, Hungary
Update: IronFX contacted me through Trustpilot and asked me to provide my account details again. I have sent all requested information and I am currently waiting for their substantive response.
June 11, 2026
Unprompted review
Reply from IronFX
Dear Kiss Attila,
Thank you for reaching out and sharing your feedback. We regret to hear that your experience with IronFX has not met your expectations. To assist you promptly, we kindly ask that you share your details by either responding to our 'Find Reviewer' request on Trustpilot, or emailing us directly at feedback@ironfx.com with account number, your full name, email address associated with your account, and all the info needed to better understand your concern. This will help us locate your account and resolve your issue as soon as possible.
We take all feedback seriously and are actively working to address your concerns. Our goal is to provide a reliable trading environment, and we are committed to enhancing our support services to ensure you have a positive experience.
We value your patience and look forward to resolving this matter for you. Should you have any further questions, don’t hesitate to reach out.
Kind Regards,
IronFX
Solid Trading
A very reliable and good company
A very reliable and good company; deposit and withdrawal transactions are easy and fast.
June 10, 2026
Reply from IronFX
Hi FOUAD TAMSOURI,
Thank you for leaving us such a positive review! 🙌 Our vision is to provide a safe, accessible, and user friendly environment for all tiers of traders around the world. We wish you all the best in your trading journey with IronFX 😉
Kind Regards,
IronFX
Unfair Accusations and Complete Loss of Trust
My Id : 16151162
I am giving IronFX a 0-star rating because my experience with this broker has been extremely disappointing. I traded in good faith and followed the platform’s rules, yet my profits were later challenged based on allegations of “price latency.” I strongly dispute these accusations, as I did not use any fraudulent methods, software, or market manipulation techniques.
Instead of receiving clear and transparent explanations supported by convincing evidence, I felt that I was being unfairly blamed for activities that I did not commit. This situation has completely destroyed my trust in IronFX and in the way my account has been handled.
I believe that my case has not been treated fairly and that the level of transparency and customer service provided has fallen far below what should be expected from a regulated broker. Due to the seriousness of this matter, I am currently considering and preparing formal complaints with the relevant international regulatory and consumer protection authorities so that my case can be independently reviewed.
Based on my experience, I cannot recommend IronFX and I am deeply dissatisfied with the way this situation has been managed.
June 2, 2026
Reply from IronFX
Dear Lionel Messi,
Thank you for reaching out.
Please be informed that your account has been suspended. Our Dealing Department has already emailed you the full details of the case, including the supporting evidence.
Your account was closed due to trading practices that are not permitted under our Terms of Business. As a result, any profits generated under these conditions have been reversed.
We would also like to clarify that your initial deposit was successfully withdrawn and returned to you.
Please review the email sent by our team, and let us know if you have any questions at support@ironfx.com. We’re here to assist.
Kind regards,
IronFX
Solid Trading
I am not subscribed to you.
I am not subscribed to you.
Unilaterally forced by your system to unsubscribe from you.
May 23, 2026
Reply from IronFX
Hello Ler,
Thank you for bringing this matter to our attention.
We understand your concern and would like to investigate the matter further. To assist you appropriately, we kindly ask you to contact us at feedback@ironfx.com and provide any additional details you may have regarding your concern.
Kind regards,
IronFX
Solid Trading
Can't withdraw my own money
My withdrawal with IronFX has been failing since February 16, and I still have $720 stuck in my account. I emailed support several times, but all I get are generic replies and ticket numbers. This is very disappointing. I just want my withdrawal processed and my money returned.
February 16, 2026
Unprompted review
Reply from IronFX
Dear Rinaldi,
Thank you for reaching out and sharing your feedback. We regret to hear that your experience with IronFX has not met your expectations. To assist you promptly, we kindly ask that you share your details by either responding to our 'Find Reviewer' request on Trustpilot, or emailing us directly at feedback@ironfx.com with account number, your full name, email address associated with your account, and all the info needed to better understand your concern. This will help us locate your account and resolve your issue as soon as possible.
We take all feedback seriously and are actively working to address your concerns. Our goal is to provide a reliable trading environment, and we are committed to enhancing our support services to ensure you have a positive experience.
We value your patience and look forward to resolving this matter for you. Should you have any further questions, don’t hesitate to reach out.
Kind Regards,
IronFX
Solid Trading
TRUST THE NEGATIVE REVIEWS WRITTEN.. THIS IS A SCAM BROKER
This broker is a big scam!!! All the reviews are right...
I deposited 78$ got it to 137$ then 180$ then lost most of it to 31$ and withdrew.. received it in 30 minutes..
Then I deposited 385$ traded winning and losing for 2 or 3 days.. requested a withdrawal of 835$ while I had an extra 1k in the account from trading.. the agent who was running a group who reffered me told me it was the weekend "all I had to was simply withdraw and wait" soon as Monday came the same person who randomly reffered me said goodmorning asked if I was withdrawing.. I told them I was nervous because the withdrawal still hasn't been approved like the first one for 31$.. it then was rejected and they claimed the account was flagged for trading to much for a new account... Now I can't get a hold of any customer service person and I have lost even the deposit of 385$.. I have all photos of the account and the withdrawal accepted and the second one denied... As soon as you trade and earn decent amounts they stop your withdrawal.. account number 8834026
Update: i still have not been able to trade or withdraw since they altered my account.. a new "group" appeared via Whatsapp and the agent from the group told me to make a new account that the account I'm speaking of now can't be used anymore..the account with the i.d. approved and over 4k in it there saying to forget about.. STAY FAR AWAY FROM THIS COMPANY THE NEGATIVE REVIEWS ARE THE REAL THING, THEY WONT PAY YOU AND ALTER YOUR ACCOUNT... THEY KNOW I CANNOT POST PHOTOS HERE WHICH IS WHY THEY BLOCKED THE ACCOUNT TO ONLY SPEAK TO CUSTOMER SERVICE... I WILL BE FILING WITH CYSEC AND A FEW OTHER PLACES UNTIL YOUR WELL KNOWN THIEVES
May 6, 2026
Unprompted review
Reply from IronFX
Dear love jackson,
Following a thorough review of the information provided, including trading account number, we were unable to locate any matching records in our systems. As such, we are currently unable to verify you as an IronFX client.
Please ensure that you were using our official website, ironfx.com, and not an unauthorized platform or entity impersonating IronFX. Kindly note that IronFX does not offer services in the United States and does not operate, endorse, or authorize any investment schemes, trading groups, messaging applications, or unofficial platforms.
Should you wish to assist us in investigating this matter further, we invite you to contact us directly at feedback@ironfx.com and provide any supporting evidence or relevant documentation available. In particular, any links, invitations, screenshots, or details relating to the WhatsApp groups you referenced would be extremely helpful in allowing us to investigate the matter and take appropriate action against any parties misusing the IronFX name.
We also encourage all users to exercise caution when dealing with online trading providers and to verify that they are communicating exclusively through official and authorized channels before sharing personal information or transferring funds.
Kind regards,
IronFX
Solid Trading
WARNING: Leverage manipulation on open trades & $50,000 Gag Order!
WARNING: Leverage manipulation on active trades! IronFX (Notesco BVI) changed my leverage from 1:2000 to 1:100 with NO notice while I had open positions, deliberately trying to force a margin call because I was highly profitable. When I complained, their Legal Department tried to gag me with a 'Settlement Agreement' offering a fake 200 EUR credit in exchange for a 50,000 USD non-disparagement penalty! I have all the screenshots. Avoid this market maker at all costs if you are a winning trader.
May 12, 2026
Unprompted review
Reply from IronFX
Dear Alessandro Conti,
Thank you for taking the time to share your feedback.
At IronFX, we are committed to maintaining a fair, transparent, and secure trading environment for all clients.
We note that you were able to successfully withdraw not only your initial deposit but also substantial trading profits, amounting to more than five times your original deposit, prior to the account review.
Following a review of the trading activity on your account, concerns were identified regarding trading practices that are not permitted under our Terms of Business. The findings of this review and the resulting decision were communicated directly to you by the relevant department.
As this matter relates to the review of a specific trading account, we are limited in the details we can discuss publicly. However, we would like to clarify that the decision was taken in accordance with our Terms of Business and following a thorough assessment of the account activity. Any adjustments made to the account were applied in line with those terms.
If you would like to discuss the matter further, please contact us at feedback@ironfx.com, and we will be happy to assist.
Kind regards,
IronFX
Solid Trading
profit removed without explanation
Title: They took my profit and wont explain why
I opened acct 23215615, deposited my own money, and traded manualy using real analysis. No bots.
My balance growed to over $13,600 after oil prices dropped just like I predicted.
Then IronFX investigated my account and removed $11,290.15 of my profit.
They said "market manipulation" but never gave me one specific trade or any proof. Just kept repeating decision is final.
The Anguilla Financial Services Commission (regulator of the company in my contract) put out an official Investor Alert saying Notesco Int Limited (IronFX) is NOT licenced to offer these exact trading instruments.
ForexPeaceArmy already blacklisted IronFX as a SCAM with over 245 similar reviews.
I now have open cases with the UK Financial Ombudsman (ref PNX-6015896-W3Y9) and Cyprus Financial Ombudsman.
Im just a retail trader stating facts. Not a lawyer. Check the links below before you deposit.
May 9, 2026
Unprompted review
Reply from IronFX
Dear lttan,
Thank you for reaching out.
Please be informed that your account has been suspended. Our Dealing Department has already provided you with full details of the case, including the supporting evidence.
As previously communicated, your account was closed due to trading practices that are not permitted under our Terms of Business. Consequently, any profits generated under these conditions have been reversed.
However, we can confirm that you were able to successfully withdraw your initial deposit, in line with our policies.
Should you require any further clarification, please do not hesitate to contact us at support@ironfx.com.
We remain at your disposal.
Kind regards,
IronFX
Solid Trading
Is big scammed i deposit now ask for…
Is big scammed i deposit now ask for withdrawal not accept to withdrawal i lost alot with them take care guys
April 30, 2026
Unprompted review
Reply from IronFX
Dear Opera Team,
Thank you for reaching out and sharing your feedback. We regret to hear that your experience with IronFX has not met your expectations. To assist you promptly, we kindly ask that you share your details by either responding to our 'Find Reviewer' request on Trustpilot, or emailing us directly at feedback@ironfx.com with account number, your full name, email address associated with your account, and all the info needed to better understand your concern. This will help us locate your account and resolve your issue as soon as possible.
We take all feedback seriously and are actively working to address your concerns. Our goal is to provide a reliable trading environment, and we are committed to enhancing our support services to ensure you have a positive experience.
We value your patience and look forward to resolving this matter for you. Should you have any further questions, don’t hesitate to reach out.
Kind Regards,
IronFX
Solid Trading
Unable to withdraw money
I created my account with the username 16145931. I attempted to withdraw money on 2026-04-24, but my withdrawal request has been repeatedly rejected. These withdrawal codes are continuously being denied: QH5300S5AZTE1GGT QH5300K1SCTDZL7H QH53001R7NTDZKO9 QH53003TF1TDZET0
I sent emails and contacted them via live chat, but they responded mechanically, saying they were checking my account but giving no specific timeframe for withdrawal. I really don't have the patience to wait. I need an explanation.
April 27, 2026
Unprompted review
Reply from IronFX
Dear V Trader,
We would like to inform you that your withdrawal request has been approved.
Please note that, under normal circumstances, Credit/Debit Card withdrawals take approximately 5–7 working days to be credited to your account once processed. However, depending on your bank, it may take up to 10 working days for the funds to appear on your card.
We kindly ask for your patience during this period and assure you that your request is being handled with priority.
Kind regards,
IronFX
Solid Trading
Your support team is really great
Your support team is really great. They respond quickly. Had a doubt at first with you. Because saw many bad comment on you on the internet but you have been doing well. All my deposit and withdrawal nothing to complain about.
April 25, 2026
Reply from IronFX
Hi Tafsir,
Thank you for sharing your IronFX experience with us and the community!
Kind Regards,
IronFX
Would love to see faster withdrawals
Would love to see faster withdrawals.
Apart from that, good broker
April 16, 2026
Reply from IronFX
Dear Niks,
Thank you for sharing your feedback. Your opinion is important to us, and we are sorry to hear that your experience with our withdrawal process did not meet your expectations.
At IronFX, we are continuously working to improve our services and ensure a smooth experience for all our clients. We would appreciate it if you could contact us directly by email at feedback@ironfx.com and provide more context about your experience, including any relevant details, so we can review the matter further and assist you accordingly.
Kind regards,
IronFX
Solid Trading
The customer support is excellent I…
The customer support is excellent I love that, and when I make a withdrawal from my trading account it arrived as promised kudos to the team
April 4, 2026
Reply from IronFX
Hello Oluobu Christopher,
We're so glad you had a positive experience with our withdrawal process! Our goal is to make your trading experience as smooth as possible, and it's great to hear that we succeeded. Thank you for choosing IronFX!
Kind Regards,
IronFX
Solid Trading
A company where it’s impossible to Withdraw
A company where it’s impossible to withdraw profits. Every request is rejected without cause. I’m warning investors to stay away from this firm.
March 26, 2026
Unprompted review
Reply from IronFX
Dear Can,
Thank you for reaching out and sharing your feedback. We regret to hear that your experience with IronFX has not met your expectations. To assist you promptly, we kindly ask that you share your details by either responding to our 'Find Reviewer' request on Trustpilot, or emailing us directly at feedback@ironfx.com with account number, your full name, email address associated with your account, and all the info needed to better understand your concern. This will help us locate your account and resolve your issue as soon as possible.
We take all feedback seriously and are actively working to address your concerns. Our goal is to provide a reliable trading environment, and we are committed to enhancing our support services to ensure you have a positive experience.
We value your patience and look forward to resolving this matter for you. Should you have any further questions, don’t hesitate to reach out.
Kind Regards,
IronFX
Solid Trading
No one here to help out..all here to deceive
All is here to deceive..
No one here for customer help out
March 23, 2026
Unprompted review
Reply from IronFX
Dear Muhammad Attiq Ur Rehman,
Thank you for contacting us.
Please note that, based on the trading account number provided via email, we were unable to locate any account within our system. We kindly recommend verifying the website you have registered with and contacting the appropriate provider for further assistance.
Thank you for your understanding.
Kind regards,
IronFX
Solid Trading
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.