Ironmongery Experts Reviews 409

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Federal 3055L High Security Hasp not so high security! Ordered these and they came with machine screws with a Philips head — normally security hasps come with coach bolts which prevent unscre... See more

Rated 5 out of 5 stars

Great value door handles. Ordered 4 sets for all upstairs doors. Extremely pleased with the quality. Fast dispatch too! One handle had the rose cover screwed too tight, emailed their returns team and... See more

Rated 5 out of 5 stars

This was my second order from Ironmongery Experts and certainly won't be my last. The ranges available are fab, the prices very reasonable and I really appreciate the speedy delivery. Everything was... See more

Rated 5 out of 5 stars

Fantastic service from this company. This is the first time I have ordered from Ironmongery Experts. I ordered polished chrome handles for various cupboards. The price was excellent and the delivery o... See more

Company details

  1. Door Shop
  2. Locksmith

Information provided by various external sources

Knowledge - Experience - Reliability - Family business since 1992


Contact info

4.2

Great

TrustScore 4 out of 5

409 reviews

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1-star

Replied to 42% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Federal 3055L High Security Hasp not so…

Federal 3055L High Security Hasp not so high security!

Ordered these and they came with machine screws with a Philips head — normally security hasps come with coach bolts which prevent unscrewing. These do have a hood to stop attack on the padlock, but it is relatively narrow and the screws are likely easily accessed by slightly tilting the screwdriver. And even if they aren't accessible by a straight screwdriver a right angled rachet with a Philips bit will easily unscrew the bolts!

The fact that Philips screws are used is not shown on the website on in the description. I wouldn't have bought them if this was clear.

I clearly wanted a refund, but I wanted ironmongeryexperts to refund all postage, but Amelia in returns refused, and despite me giving the arguments above she insisted this hasp is very secure!!

I am now out of pocket about £10 in delivery charges, which would have been avoided if they just had a proper description!

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Advert says 24-48 hr delivery never

Advert says 24-48 hr delivery. Ordered Monday evening. Had all day Tuesday, all day Wednesday, all day Thursday and item easy finally dispatch 4:30 Thursday. When chasing the order they even argued that it didn’t need to be sent. Should have gone to a more reputable outfit. Not my fault guv was the response. Avoid they buy in from else where you you place the order. There is no chance you will get your item as promised.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Super Company.

Two recent orders which have met and exceeded expectations.
Quality items which were delivered within 24 hours of ordering, i will certainly use again.

February 26, 2026
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Rated 5 out of 5 stars

Excellent pricing and delivery

Fantastic service from this company. This is the first time I have ordered from Ironmongery Experts. I ordered polished chrome handles for various cupboards. The price was excellent and the delivery only took a few days. Would highly recommend. Thank you.

January 29, 2026
Rated 5 out of 5 stars

Jobs a good’n

Ordering was easy on the website. Items were dispatched in good time. When items arrived, they were well packaged and in good order. Would happily use these guys again.

December 29, 2025
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Rated 5 out of 5 stars

A great company to deal with

A great company to deal with! Not only were they able to identify my broken window ironmongery; they also sent me a link to the stay, which they could supply, and the handle, which they couldn't and which had to be provided by another company. This is how business should be done. I will recommend them to everyone I know!

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

This was my second order from Ironmongery Experts and certainly won't be my last. The ranges available are fab, the prices very reasonable and I really appreciate the speedy delivery. Everything was great quality and exactly what I ordered. Lovely to be able to upgrade my furniture and fittings, thank you 😊

September 28, 2025
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Rated 1 out of 5 stars

Placed an order on 24th Sept

Placed an order on 24th Sept, and no delivery on Thursday or today. Only when i followed up did they find out order wasn't executed on their side, even though payment was made and i sent a confirmation email to say payment made.... very disappointed with their customer service. And unwilling to expedite the delivery to tomorrow, even after accepting their error.

September 26, 2025
Unprompted review

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