Myself and my partner used Irwin Mitchell for the sale of my partner's flat and the purchase of a new home. Sarah Martin in the Sheffield office handled both the sale and the purchase and the whole pr... See more
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Throughout a complex and emotional divorce case, Sarah Balfour and Katya Lambert worked tirelessly on our behalf, responding quickly and sensitively at all times. Their knowledge and strategy were fi... See more
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Highly recommend. Nicola at Southampton office was amazing and caring throughout the whole process. Nothing was too much trouble, always asking how dad was and we were kept updated every step of the... See more
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We used Irwin Mitchell for help with an industrial claim. We would just like to pass on our thanks to Irwin Mitchell for their help and assistance with this, especially Nick Wood who helped up along t... See more
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Company details
Written by the company
Irwin Mitchell is unlike any other law firm. Nationally acclaimed, with a strong international capability, we offer a broad range of legal services to national and international organisations and institutions, small and medium-sized businesses and private individuals.
Contact info
United Kingdom
- 0370 1500 100
- www.irwinmitchell.com
4.8
Excellent
13K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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Sarah Coyne (Irwin Mitchell LLC) did a FANTASTIC job for me !
Sarah Coyne (Irwin Mitchell LLC) was not my first choice as the Conveyencing Solicitor I wanted to entrust my conveyancing to ... I tried out a couple of local Essex Conveyancing solicitors first ... but their service appeared to be so lack-lustre and innefficient that I thought ... "there must be someone better !". When I got in touch with Irwin Mitchell, they followed up quickly and I never looked back ! Sarah Coyne was so comfortable and efficient to work with, I was never afraid to ask her the most trivial question or detail, she explained things so patiently ! Dealing with Sarah was like dealing with a family member, she sometimes even replied to my emails outside office hours ! Amazingly, even though "Completion Dates" are supposed to be "Written in stone" and time was short, Easter holidays, cheques to clear, and she was on holiday part of the time, Sarah made sure that that the completion of my bungalow took place on exactly the date Sarah had agreed for completion ! Thank you and well done Sarah Coyne ! I found Irwin Mitchell's professional fees and charges to be quite reasonable and competitive, considering that Irwin Mitchell is a world class firm of Solicitors, and famous too ! Thank you, Mr. Shah
April 20, 2026
Unprompted review
Reply from Irwin Mitchell
Dear Mr Shah,
Thank you very much for taking the time to leave such a detailed and positive review.
We are delighted to hear about your experience working with Sarah Coyne and that she was able to provide a reassuring, responsive and efficient service throughout your conveyancing matter. It is particularly pleasing to know that Sarah’s clear communication, patience in answering questions, and commitment to meeting your agreed completion date made the process smooth for you, even with tight timescales and holiday periods involved.
Your comments about feeling comfortable and supported are especially appreciated, as we strive to ensure our clients feel confident and well-informed at every stage. We are also pleased that you found our fees to be reasonable and reflective of the service provided.
Your kind words will be shared with Sarah and the wider team, and we thank you again for trusting Irwin Mitchell with your conveyancing. We wish you every happiness in your new bungalow.
Kind regards
James Matthews
Client Experience Expert
I went with Irwin Mitchell for legal…
I went with Irwin Mitchell for legal representation at a very sad and emotional time. Maria Harvey, Jessica Wilde and the team, were amazing throughout the claim. I found the overall experience to be highly professional and efficient from the start. They had clear communication and explained step-by-step the process in the best way for me to understand. They made the entire process feel more manageable and trustworthy. What really stood out was the caring and client- focused approach. They just wanted the best professional outcome for me. Overall, I would not hesitate to recommend Irwin Mitchell.
April 29, 2026
Unprompted review
Reply from Irwin Mitchell
Dear Cheryl,
Thank you very much for taking the time to share your feedback.
We’re truly sorry that you needed legal support during such a difficult and emotional period, but we’re pleased to hear that Maria Harvey, Jessica Wilde and the wider team were able to support you with professionalism, clarity and care throughout your claim. It’s especially encouraging to know that our step‑by‑step communication helped make the process feel more manageable and that our client‑focused approach stood out to you.
Your recommendation means a great deal to us, and we’ll be sure to pass your kind comments on to Maria, Jessica and the team. Thank you again for trusting Irwin Mitchell.
Kind regards,
James Matthews
Client Experience Expert
A Voice for My Son and Support for Me
I cannot thank Laura Ellacott (Irwin Mitchell LLP) and their team enough for the support, care, and professionalism they showed me throughout one of the most difficult periods of my life.
My case was deeply personal and emotionally challenging, involving the loss of my son, Lucas. From the very beginning, they treated me with compassion, respect, and understanding, while showing great knowledge and professionalism at every stage of the legal process.
They kept me informed, explained everything clearly, and always made sure I felt heard and supported. I never felt like just another case — they understood that behind the legal matter was a grieving mother seeking answers and accountability.
After more than six years of litigation, they guided me with honesty and sensitivity, helping me reach a resolution that was right for me. Their dedication, patience, and commitment never wavered.
I will always be grateful for the way they helped me fight for Lucas and for the kindness they showed me throughout. I would highly recommend Laura Ellacott to anyone needing not only an excellent solicitor, but someone who genuinely cares.
April 29, 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Sarah
Thank you for taking the time to share your feedback.
We are sincerely grateful for your kind words regarding Laura and her team.
We appreciate you acknowledging the care, professionalism and compassion shown throughout such a deeply personal and challenging matter. Your recommendation is very much valued, and we will ensure that your feedback is passed on to Laura and the wider team.
If you require any further assistance or support in the future, please do not hesitate to contact us. Our very best wishes remain with you.
Kind Regards
Kaye Bowles
Client Experience Expert
ILR Application
Hugo was very helpful throughout my visa process and Indefinite Leave to Remain process. Quick to respond, clear instructions, and very friendly!
April 29, 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Orlena
Thank you for taking the time to share your feedback.
We are pleased to hear that Hugo was able to support you effectively throughout your visa and Indefinite Leave to Remain process, and that you found the service responsive, clear and friendly.
We will be sure to pass your comments on to Hugo.
Should you require any further assistance in the future, please do not hesitate to contact us again.
Kind Regards
Kaye Bowles
Client Experience Expert
A good service with expertise in…
A good service with expertise in medical negligence. I enlisted this company in 2023 until today 29/4/2026.i am very satisfied with the hard work of Ms. ROSIE TEAGLE and her team of dedicated solicitors who kept me informed every step of the way. Brilliant work.!
April 29, 2026
Unprompted review
Reply from Irwin Mitchell
Good Morning Hilarie
Thank you for taking the time to share your feedback.
We are pleased to hear that you were satisfied with the service provided and with the expertise of our medical negligence team throughout your case.
We are particularly grateful for your kind comments regarding Rosie Teagle and her team, and we will ensure your review is forwarded on to them. It is encouraging to know that you felt well informed and supported during the process.
Should you require any further assistance or have any additional queries in the future, please do not hesitate to contact us.
Kind Regards
Kaye Bowles
Client Experience Expert
Road Traffic Accident Claim
Lauren Haas of Irwin Mitchell acted on my behalf following a road traffic accident in which I suffered a severe injury.
Lauren kept me informed at every stage of my claim. She was quick to respond and relay information from the other side and always gave a full explanation at each stage in the process.
April 27, 2026
Unprompted review
Reply from Irwin Mitchell
Dear Mrs Cooper,
Thank you for taking the time to share your feedback.
We’re very pleased to hear about your positive experience with Lauren Haas following your road traffic accident, particularly during what we understand can be a very difficult time after a serious injury.
Keeping our clients informed, responding promptly, and explaining each stage of the process clearly are all central to the service we aim to provide, so it’s encouraging to know this was reflected in your experience.
We’ll be sure to pass on your kind comments to Lauren and the team. Thank you again for your review and for trusting Irwin Mitchell to support you with your claim.
Kind regards
James Matthews
Client Experience Expert
The experience I received was amazing
The experience I received was amazing, Flora and Emma were both very knowledgeable, always available and compassionate. They were there every step of the way which was really important to me. I would definitely recommend Irwin Mitchell to all that needed legal advice.
April 27, 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Ann
Thank you for taking the time to leave such a positive review.
We are delighted to hear that your experience was so positive and that Flora and Emma were able to support you with their knowledge, availability and compassionate approach throughout.
We truly appreciate your recommendation and will ensure your kind feedback is passed on to both Flora and Emma.
Should you require any further assistance in the future, please do not hesitate to contact us.
Kind Regards
Kaye Bowles
Client Experience Expert
Feed back for Irwin Mitchell
Many thanks to Sophie Evans at Irwin Mitchell for all her help on this matter. Which presented many challenges primarily from the landlords of the property being sold.
April 28, 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Ian
Thank you for taking the time to leave your feedback.
We are pleased to hear of your positive experience and will ensure your kind comments are passed on to Sophie Evans.
We appreciate you recognising her efforts in managing what sounds to have been a challenging matter.
If you require any further assistance in the future, please do not hesitate to contact us.
Kind Regards
Kaye Bowles
Client Experience Expert
A very good telephone appointment
I spoke to Ellie on the phone. She was very polite and professional. I felt very at ease with her and confident she would do a great job.
April 14, 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Sylvia
Thank you for taking the time to leave your review.
We are pleased to hear that your telephone appointment was a positive experience and that Ellie was polite, professional, and made you feel at ease.
We will be sure to pass your kind feedback on to her.
If you require any further assistance or have any questions, please do not hesitate to contact us.
Kind Regards
Kaye Bowles
Client Experience Expert
Friendly and supportive
Everyone I have dealt with at Irwin Mitchell has been helpful and friendly. Tara has given honest advice and thoughtful guidance through a complex and challenging process.
April 28, 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon R Hart
Thank you for taking the time to share your feedback.
We are pleased to hear that you found our team friendly and supportive, and that you received honest advice and thoughtful guidance throughout what you describe as a complex and challenging process.
We will ensure your kind comments are passed on to Tara and the wider team.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards
Kaye Bowles
Client Experience Expert
I went to Irwin & Mitchell for my legal…
I went to Irwin & Mitchell for my legal advice regarding my claim and i spoke to a lovely lady called Jade and she was so helpful and stayed with me throughout the whole process, so helpful and knew how to help me infact the whole team that helped were fantastic from start to finish i would highly recommend Irwin & Mitchell for all legal advice
August 5, 2025
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Mrs Tanner
Thank you for taking the time to share your feedback.
We are pleased to hear that you received such helpful support from Jade and the wider team throughout your claim.
Your kind comments and recommendation are greatly appreciated, and we will be sure to pass your review on to Jade and the rest of the team.
If you require any further assistance or advice in the future, please do not hesitate to contact us.
Kind Regards
Kaye Bowles
Client Experience Expert
Great and attentive service
Great and attentive service. Tara McInnes has been really helpful and kind. Kept us in the loop and always been there to answer questions, offer advice etc. Very pleased
April 28, 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Barnaby
Thank you for taking the time to share your feedback.
We are pleased to hear that you received such a great and attentive service, and that Tara was helpful, kind, and kept you well informed throughout.
We will be sure to pass your comments on to Tara.
If you require any further assistance in the future, please do not hesitate to reach out to us.
`Kind Regards
Kaye Bowles
Client Experience Expert
Excellent negligence litigation team
We had an excellent experience with Laura Ellacott and her team at Irwin Mitchell. Professional, compassionate and caring, and they brought our case to a successful settlement.
April 28, 2026
Unprompted review
Reply from Irwin Mitchell
Good afternoon CD
Thank you for taking the time to share your feedback.
We are pleased to hear about your positive experience with Laura Ellacott and her team, and that you felt supported throughout your case. We are especially glad to know their professionalism, care and dedication helped achieve a successful settlement.
Your kind comments will be passed on to Laura.
Should you require any further assistance in the future, please do not hesitate to get in touch.
Kind Regards
Kaye Bowles
Client Experience Expert
Abigail has been amazing through out my…
Abigail has been amazing through out my claim, constantly keeping me updated and reassuring me when I struggle with things I don’t understand.. truly believe she will get me the best outcome
April 28, 2026
Unprompted review
Reply from Irwin Mitchell
Good Afternoon Michelle
Thank you for taking the time to leave this review.
We are pleased to hear about your positive experience and that Abigail has been able to support you throughout your claim, keeping you informed and providing reassurance when needed.
To allow us to pass your review to your Case Handler, we would be grateful if you could please complete our request for further information at your earliest convenience. Once received, we will be able to review this and take the next steps.
Thank you again for sharing your experience and for your continued trust in our team.
Kind Regards
Kaye Bowles
Client Experience Expert
Steph Kerr, exceptional Contentious Probate Solicitor
The situation I needed legal help with had some unusual and unpredictable moving parts, so I chose Irwin Mitchell because of their reputation in this field. It became clear from the start what a remarkable solicitor Steph Kerr is: very forthcoming and straightforward with a searing intellect. Steph has repeatedly given time to talk though my concerns and then gone away to reflect and proceeded to whittle down the issues so we could focus on a clear path forward. There is more work to be done on my case, so I will update the review when the situation is resolved. Yet despite much uncharted territory still to navigate I would never have thought we would be in the strong position we are currently in. There are times when I was desperate for the whole thing to move at lightening speed but a thing of this nature needs a steady approach, and there was much painstaking cross checking and consultation with other legal experts in the team - and Steph did that with steely attention to detail while focusing on the bigger picture, for which I am extremely grateful. Steph has been very open in sharing her thoughts and seeking my input as we have inched forward so that I feel very comfortable with the path we have chosen to take. She has also given nuggets of advice above and beyond that have frankly been game changers.
April 28, 2026
Unprompted review
Reply from Irwin Mitchell
good afternoon, Wendy
Thank you for taking the time to leave such comprehensive and thoughtful feedback. We’re grateful that you chose Irwin Mitchell based on our reputation and pleased that your experience so far has reinforced that decision.
Your comments about Steph Kerr are very much appreciated. She will be delighted to know that her straightforward approach, attention to detail, and willingness to take the time to explore and refine complex issues have given you confidence and clarity during a challenging and evolving situation. We place great value on careful analysis, collaboration across our specialist teams, and working closely with our clients to agree the right path forward, and it is reassuring to hear that this has been reflected in your experience.
Thank you again for sharing your feedback. We wish you the very best as your matter continues and look forward to supporting you through the next stages of your case.
Kind Regards
Claire
Client Experience Expert
I received outstanding service from…
I received outstanding service from Irwin Mitchell throughout my case. I was supported at every stage of the process, and I always felt informed and reassured. The team demonstrated a high level of professionalism, knowledge, and expertise, making what could have been a stressful experience feel much more manageable.
I would especially like to highlight Thyra Simpson, who went above and beyond to ensure my health and wellbeing were not negatively affected. Her care, understanding, and dedication made a real difference to my experience.
The entire team at Irwin Mitchell was excellent. Everything was explained clearly and with great patience, ensuring I fully understood each step of the process. I was treated with the utmost respect and professionalism throughout.
I would highly recommend Irwin Mitchell and would not hesitate to use their services again in the future.
April 28, 2026
Unprompted review
Reply from Irwin Mitchell
good afternoon, RK
Thank you for taking the time to share your experience. We’re very pleased to hear that you felt supported and well informed throughout your case, and that our team’s professionalism and expertise helped make the process more manageable.
We are particularly grateful for your kind words about Thyra Simpson. She will be delighted to know that her care, understanding, and dedication had such a positive impact on your health, wellbeing, and overall experience.
Thank you for recommending Irwin Mitchell and for placing your trust in us. We wish you all the very best for the future and would be happy to support you again should you ever need us.
Kind Regards
Claire
Client Experience Expert
Excellent professional service
Very professional service, quick, responsive and dealt with our case
with expert knowledge of the social care system.
Big thank you to Mathieu Culverhouse for your time and work.
We have used Irwin Mitchell on previous occasions and will always refer back to them in relation
April 28, 2026
Unprompted review
Reply from Irwin Mitchell
good afternoon, Gary
Thank you for your feedback. We are pleased to hear that you received a professional, responsive service and that our expertise in the social care system supported your case effectively.
We would also like to thank you for your kind comments about Mathieu Culverhouse. He will appreciate your recognition of his time and work. We’re grateful for your continued trust in Irwin Mitchell and value your willingness to return to us and recommend our services.
Kind Regards
Claire
Client Experience Expert
Excellent service throughout
As a family, we have been incredibly happy with the service provided by Irwin Mitchell. From the very beginning, they have exceeded our expectations at every step. Communication has been consistent, clear, and complex legal terms presented in a manner that have been easy to understand throughout.
Anna Stacey, who was appointed to handle our case, has been nothing short of exceptional. She has been our safety net throughout the entire process, protecting us through difficult moments over the years, and always making herself available to answer any questions we had. Her professionalism, compassion, and dedication made a challenging time more bearable – we cannot thank you enough and for the positive outcome you gained for us, any future worries we had have now been alleviated.
April 27, 2026
Unprompted review
Reply from Irwin Mitchell
good afternoon Mr and Mrs P
Thank you for sharing your feedback. We are very pleased to hear that you and your family felt well supported throughout your experience with Irwin Mitchell. Providing clear communication and ensuring complex matters are explained in an accessible way is something we place great importance on.
We’re especially grateful for your kind comments about Anna Stacey. She will be delighted to know that her professionalism, compassion, and dedication helped support your family through a challenging period and contributed to a positive outcome. Thank you for placing your trust in us, and we wish you and your family all the very best for the future.
Kind Regards
Claire
Client Experience Expert
Call with Catriona
I had a call with Catriona which was extremely informative. She took time to listen and gave helpful and thoughtful strategies that Irwin Mitchell could help me with. She was clear with fees and what the work would entail. I would consider using Irwin Mitchell as they seem to be a really knowledgeable and caring firm.
April 21, 2026
Unprompted review
Reply from Irwin Mitchell
good afternoon, Hannah
Thank you for taking the time to share your feedback. We’re pleased to hear that your conversation with Catriona was informative and helpful, and that she took the time to listen carefully and clearly explain the options available, including fees and the scope of work. We appreciate your kind comments about Irwin Mitchell and are grateful for your consideration. Should you decide to proceed, our team would be happy to support you.
Kind Regards
Claire
Client Experience Expert
Contentious Probate (ongoing)
Irwin Mitchell are in the process of representing me in a case of contentious probate. All the staff that I have dealt with have been friendly, helpful and professional. The principal, Tara McInnes, has "held my hand" all through this horrific process with calm, knowledgable ease. She has kept us focused and me supported. If you have to go through something like this, then Tara would be an excellent guide.
April 13, 2026
Unprompted review
Reply from Irwin Mitchell
good morning
Thank you for taking the time to share your experience.
We understand how difficult and distressing contentious probate matters can be, and we’re pleased to hear that you’ve felt supported throughout this process. Providing clear guidance, reassurance and professionalism during challenging times is extremely important to us.
Your kind words about Tara McInnes will be greatly appreciated. Tara is deeply committed to guiding clients with care, clarity and calm expertise, and it’s reassuring to know her support has helped you stay focused and supported.
Thank you for placing your trust in Irwin Mitchell. We wish you all the very best as your matter progresses.
Kind Regards
Claire
Client Experience Expert
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