Ishoppe Reviews 

229
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I wish I could give a much lower rating than I have. This company is absolute rubbish. They took nearly 4 weeks, and countless e mails to send me out the completely wrong order. Avoid at all costs.

Rated 1 out of 5 stars

Description on web states 8km range for hand held radios, when arrived the instructions state 3 km range. After trying the product the range is only 3km, as such this is strictly not as described,... See more

Company replied

Rated 2 out of 5 stars

Ordered 2/12 - received emails to say dispatched 6/12 - 13 /12 still no item, emailed from website that says 'we endeavour to respond within 24 hours - 14/12 no item, no response to email, sent sec... See more

Company replied

Rated 1 out of 5 stars

My son was in tears today with the 'hamper' he purchased out of his own money for Fathers day gift to his Dad. It turns up in a shoddy box with battered chocolate packaging. He requested a gift messag... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Welcome to the world of Household Appliances and Mobile Accessories! Discover a huge collection of mobile phone accessories, kitchen appliances, hair care products and other electronic gadgets on iShoppe. iShoppe is a leading company of electronics & mobile accessories in UK. Our warehouse is based in West London and we offer great delivery service within United Kingdom. We take pride in offering quality products at competitive prices backed by exceptional customer service. iShoppe is dedicated to offering exceptional value in two core areas: 1. Mobile Accessories 2. Household Electronics In mobile phone accessories we specialise in mobile chargers, mobile batteries, mobile covers, mobile cases, memory cards, screen protectors, mobile car charger, bluetooth headsets and other mobile accessories of genuine brands like Nokia, Samsung, Motorola, Sony Ericsson and Siemens. On the household front we stock the best selection of Food Processors, Blenders, Mixers, Kettles, Toasters, Coffee Makers, Personal Care products such as Shavers, Trimmers, Clippers and Dryers from leading brands like Kenwood, Philips, Remington, Morphy Richards amongst others.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

229 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(229)

1 review in the last 12 months

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Rated 5 out of 5 stars

*******fantastic !!!

I bought this ice cream maker for my sister and my brother in law. Every week they make a different kind of icecream and are thrilled to bits with their present.

Thank you ishoppe.co.uk

January 27, 2011
Unprompted review
Rated 1 out of 5 stars

39 Days for Delivery

After waiting 39 days for delivery for an item listed as instant delivery my Item did arrive after 3 phone calls in the wrong colour. The worst online store I have ever used.

January 24, 2011
Unprompted review
Rated 5 out of 5 stars

5 STAR SERVICE

The goods arrived in excellent tim 1 day after ordered.
Very satisfied with service and at a competitive price I will use again as appropriate.

January 6, 2011
Unprompted review
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Rated 5 out of 5 stars

very fast delivery

The item arrived the day after ordered it! I can recommend this company to others. Excellent service and fast delivery.

January 3, 2011
Unprompted review
Rated 5 out of 5 stars

A1 SERVICE

I WAS VERY IMPRESSED WITH THE SERVICE, IT WAS THE FIRST TIME I USED THEM,AND IT WON'T BE THE LAST. WELL DONE AND THANK YOU.

December 30, 2010
Unprompted review
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Rated 4 out of 5 stars

good customer service

item delayed (by bad weather) but they answered my emails quickly & gave me a tracking number for royal mail website

December 23, 2010
Unprompted review
Rated 2 out of 5 stars

Order Cancelled without an email to inform me

Ideally I would give it 0 stars! Only given 2 stars due to the fact I dont believe they are fraudulent.

I ordered for Xmas 2010 on 07/12/10 with plenty of time for delivery. The order got cancelled due to Sage Pay rejecting my transaction the day after due to a security reason. I got no email to tell me it had failed. When I logeed into the website today (21/12/10) it informed me of the order cancellation.... I am now without a Christmas present for my Mother, and due to the snow, I am now unable to order anything online. I am in London, 250 miles away from her, and am going on holiday in 1 days time. I can't even go and buy one from the shops.
My recommendation is go elsewhere. Last time I use this company . . . ever

December 22, 2010
Unprompted review
Rated 5 out of 5 stars

Excellent service

Item arrived after 3 days and in time for Christmas despite really bad weather across the country. Was really packed well and protected against the elements!

Excellent service - would certainly use again and would recommend to others.

December 22, 2010
Unprompted review
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Rated 5 out of 5 stars

Very good service

This was my first purchase from ishoppe. Very prompt service given the very difficult road conditions.

December 17, 2010
Unprompted review
Ishoppe logo

Reply from Ishoppe

Dear Mr Whorlow,

We appreciate you takling the time to review your experience with our website.

Happy Christmas!

ishoppe Customer Support

Rated 5 out of 5 stars

Excellent !

Excellent service and fast delivery. I was really impressed with the tex service, I was informed the date and time the item would arrive. Brilliant !!

I would strongly recommend ishoppe.co.uk to anyone and will certainly use this site again for shopping.

Thanks from a very satisfied customer.

December 17, 2010
Unprompted review
Ishoppe logo

Reply from Ishoppe

Dear Jill,

We appreciate you takling the time to review your experience with our website.

Happy Christmas!

ishoppe Customer Support

Rated 1 out of 5 stars

Lied To My Face

Ordered items, Paid for next day. Still chasing the order 7 days later.
Been given a "Tracking Number" no record of this number on royal mail.

My advice. Stay clear!

December 16, 2010
Unprompted review
Ishoppe logo

Reply from Ishoppe

Tony,

Royal Mail is clearing backlogs. We have tracking numbers from them which are slowly getting updated.

We won't be surprised if you have already received your item today.

Since you haven't even left your order number with this reveiw or provided your full name, we cannot investigate further.

Thank you for taking the time to leave a review and we hope your enjoy your item.

Regards,


Ishoppe Customer Support

Rated 2 out of 5 stars

Liars! Pure and Simple

Ordered 2/12 - received emails to say dispatched 6/12 - 13 /12 still no item, emailed from website that says 'we endeavour to respond within 24 hours - 14/12 no item, no response to email, sent second request for information
15/12 had to call office, they said my item went by courier last week as I had been 'upgraded' from first class post. LIARS!!
Details with courier says that the item was only PICKED UP yesterday. They are quick to take your money but slow to deliver and respond to complaints. Cheap prices are not everything, customer service has to be maintained.

December 15, 2010
Unprompted review
Ishoppe logo

Reply from Ishoppe

Ellie,

We understand you have received the item now and were not aware of the person that signed for the parcel on your behalf. It seems the person was your aquantaince and you only came to know of this after you complained to ISIS and advising them that we are not a credible company.

We hope this experience allows you to understand the importance of contacting the CUSTOMER SUPPORT of a company prior to reaching out third-parties with unfounded complaints. It would have saved us all a whole lot of time and energy in this very busy holiday period.

Regards,

Puneet Wadhwani
Commercial Director

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Rated 1 out of 5 stars

didnt complete order

i didnt complete my order due to an error with your processing my credit card details. After entering them , the prompt asked me to enter them again. I disconnected and aborted the process.

December 15, 2010
Unprompted review
Ishoppe logo

Reply from Ishoppe

Dear Kate,

We regret you were not able to place the order on our website. We have three methods of payment that can be chosen - Credit/Debit Card, Paypal or Google Checkout. You may have had better luck trying with any of the other methods.

For any further enquiries, please call us on 020808439444 or email on sales@ishoppe.co.uk as this website is a review platform and not meant for Customer communication.

Thank you,

Preeti W
Warehouse Operations

Rated 1 out of 5 stars

1 star

Not at all happy, ordered goods on 8 Dec 2010 and still not arrived although I paid there and then. I will be happy if you could chase this

December 15, 2010
Unprompted review
Ishoppe logo

Reply from Ishoppe

Dear Christopher,

Please email Customer Support on sales@ishoppe.co.uk or call on 0208 843 9444 with your order details.

We would appreciate if you leave a review on this link after your order has been received and not tryu and communicate with us on this platform as this is a review site only.

Royal Mail and Courier services are severely impacted with backlog due to weather conditions of the previous weeks which could be the reason your item is delayed.

Thank you,

Preeti
Warehouse Operations

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