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Rated 1 out of 5 stars

I bought a lifetime license when this company first opened. And now that I'm having issues after my computer crashed and I no longer have access to the email that I used to purchase this software... See more

Rated 1 out of 5 stars

Quick, bad and cheap made software to rip off people. Works more or less, too expensive. If you get on their website, you'll find no address, no phone number, nothing about the owner. Difficult to con... See more

Company replied

Rated 1 out of 5 stars

Total scam! Purchased iOS Toolbox Unlock software to unlock an iPad that we had forgotten the password to. Free trial would not do anything until the software was purchased. The software failed in b... See more

Rated 4 out of 5 stars

I use iSkysoft Video Editor. Works great. The only downside is converting is a slow process but I think that's the case with all video editors. To those of you complaining about the watermark on th... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

iSkysoft is a professional Multimedia/Office/Utilities software studio features on both Mac and Windows users. We aim to provide users with smart solutions to make our digital life much easier. For Customer Service: http://support.iskysoft.com/#232


Contact info

1.4

Bad

TrustScore 1.5 out of 5

152 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Slow customer service, and could not download one video ( no sound, huge file, 30 seconds of play)

Be very careful of customer service - they only promise response in 48 hours, and the product seems very buggy to me... so you need faster response times! So don't expect immediate results.

Also beware of the bundle deals. It is not entirely obvious what final price you are going to pay - you can figure it out, you just have to be on your toes.

I have been asking for a refund only 1-2 hours after I ordered, and I have not been refunded any money.

April 1, 2015
Unprompted review
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Rated 3 out of 5 stars

Doesn't work with BBC iplayer anymore...

I have used this a while to play the wmv files downloaded from BBC iplayer, however the BBC now only offer downloads in MP4 format and iskysoft doesn't now open them. I have therefore wasted my money as I only purchased this program about 5 months ago.
I've tried contacting iskysoft from the options within my "Video Converter Ultimate" program but all their contact methods don't seem to work and haven't worked for over a month. I am very disappointed.

Richard

October 27, 2013
Unprompted review
Rated 3 out of 5 stars

This is not free

I hate having used time on downloading and installing programs, then to find out that they cost money to use. Put the price on the download link, and not in the bottom of the page where only 5% looks.

October 6, 2011
Unprompted review
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