Ison Harrison Solicitors Reviews 

444
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and personable approach. People frequently highlight the excellent and efficient service, often noting how it made complex processes smooth and less stressful. Reviewers appreciate the prompt communication, with staff being very responsive and readily available to answer questions and provide updates. However, some customers also noted a constant lack of information and slow reply times, with reports of ignored complaints or no updates for months. A few other people mentioned experiences with staff being rude, dismissive, or unprofessional, failing to help them understand the process.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting many individuals for their professionalism,... See more

Service

Consumers find service to be positive, with many reviewers praising the fantastic and efficient service... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing appreciation for the... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising the swift and... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers praising clear and efficient email... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charlotte Asquith at Ison Harrison Leeds has been amazing & is the only fully positive service we’ve had throughout our selling & buying process. She’s been patient with me when explaining things... See more

Rated 5 out of 5 stars

Ison Harrison provided a smooth and stress-free experience from start to finish. Leashia C was prompt, proactive, and kept everything on track, completing our sale ahead of the expected date. Thanks t... See more

Rated 5 out of 5 stars

A fantastic conveyancing service - we were very well looked after by Emily Jemison and Zoe Harris at the York Office. Nothing was too much bother, communication was very good and their work ensured a... See more

Rated 5 out of 5 stars

We were directed to Jen Bateman at Ison Harrison when selling our business unit. Jen was extremely prompt and very professional while dealing with it all. We used the electronic system to sign and com... See more


Company details

  1. Law Firm

Written by the company

Ison Harrison is a full service law firm that has been advising and representing people nationally on their legal issues for nearly 45 years. The firm has a growing network of branches throughout Yorkshire and over 240 staff offering a wide range of legal services. The aim is to be Yorkshire’s most accessible and local solicitors.


Contact info

4.2

Great

TrustScore 4 out of 5

444 reviews

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4.2

All reviews

(444)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Conveyancing

I sold my property and instructed Ison Harrison in Otley to deal with the sale. Leisha and Sarah have been absolutely fantastic throughout the whole process, kept us in the loop with constant updates and helped keep the sale as smooth sailing as possible.
I would not hesitate to recommend them to anybody else looking for a good solicitor to deal with their purchase/sale.

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Team and Highly Recommended!

Michelle and Liz were wonderful in helping purchase my first house. The communications were really clear and transparent. They were supportive throughout the process. I would highly recommend Ison Harrison, with Michelle and Liz. Thank you again!

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

House sale and property purchase

Throughout my house purchase and subsequent house sale, Ison Harrison were thoroughly professional but also the people who I dealt with personally (Leisha Chapman and Sarah Smith) gave good advice and were helpful and pleasant to deal with. I would recommend Ison Harrison strongly.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

First class service from Leashia and…

First class service from Leashia and her assistant Sarah From beginning to the end of my house purchase I was kept informed and when I had a question this was answered immediately, nothing was to much trouble.
Wouldn’t hesitate in recommending Ison Harrison.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

My solicitors for selling my house were…

My solicitors for selling my house were Ison Harrison in Pontefract.
Jordan Rushforth was amazing.
Never sold a house before so was like a deer in headlights.
He was so patient and helped me through, what was a really stressful time.
I couldn’t be more grateful.

April 27, 2026
Unprompted review
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Rated 4 out of 5 stars

Sale & Purchase Conveyancing Leashia and Sarah

I have to say Leashia and her assistant Sarah did a great job, communication was amazing with Leashia did not have to wait long for a response. There was a part where I felt the progress could have moved along a little quicker as I know there was some enquiries that were received and not dealt with as quick as I would have expected but maybe this was due to work load. But I have to say in the end they pulled out all the stops and got it progressing back on track. Thank you ladies for all your hard work.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

The dedication and commitment from the…

The dedication and commitment from the team was incredible. They reassured me through the process of buying my house to make it less stressful. Would like to especially mention Rebecca and Leah in the Leeds office for all the hard work. Thank you so much for everything

March 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service from Ison Harrison / Hayley Exley

Despite the buyers solicitors being incredibly slow to respond / act throughout the process Hayley (and other colleagues when appropriate) was fantastic throughout the process, persistent, professional, clearly communicating all updates or challenges and I’d have no hesitation recommending both Hayley and Ison Harrison. Thank you!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service in Challenging Circumstances

I instructed Ison Harrison following the sudden closure of my previous solicitors, and Andrew Rodbourne took over my sale mid-transaction.

From the outset, Andrew was proactive, responsive, and clear in his communication. He quickly got up to speed, ensured the file was transferred, and kept everything moving forward despite the disruption.

What could have been a very stressful situation was handled calmly and efficiently. I always felt informed and supported, and the matter completed smoothly.

Thank you, Andrew — I wouldn’t hesitate to recommend.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend

Olivia Williams, Nick and Olivia Robinson were amazing throughout our house buying process. As first time buyers we had heard multiple times about how solicitors can be slow however from our first contact they have been excellent especially with communication and keeping us updated through everything. I would 100% recommend them.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

An awful experience with Ison Harrison…

An awful experience with Ison Harrison been a first time buyer. There was nothing positive about their service and I felt no one was listening to me during the process of buying our new home. I would not recommend them for anyone that wants peace of mind and good service

March 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent

Both Sarah and Leashia were extremely helpful and knowledgeable. Correspondence from them both, was swift and informative and both happy to help. Would recommend

April 10, 2026
Unprompted review

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