A true sign of a good company isn’t just the quality of the product, but how they respond when something goes wrong. ITP responded to an issue within 12 hours and immediately sent out a replace... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
22 litre35x30cm white lacquered pail with lid, delivered promptly, carefully packaged and as described. The handle clamps through to inside of the bucket, white sealant tape down seam and came with l... See more
First time used the company and definitely will not be my last time. Absolutely fantastic from start to finish. Professionalism that now fails many companies. Such a pleasure. Quality, speed of delive... See more
ITP have consistency provided fast delivery of fantastic products and are head and shoulders above all other more larger firms. They have superb answers when needed and I’ve used there services for... See more
Company details
- Packaging Supply Store
- Barrel Supplier
- Packaging Company
- Plastic Bag Supplier
- Plastic Products Supplier
- Steel Drum Supplier
Written by the company
ITP Packaging is an online packaging supplier of Industrial, Transit and Protective Packaging. Although our product range consists of Industrial, Transit and Protective Packaging mainly for the production or manufacturing industries, our customer base ranges from private individuals to multi-national organisations. Regardless of your requirements, our Customer Service team are available to answer any questions you have. If you’re not sure whether we have what you’re looking for or you’re just not sure whether we’ll cater to your needs, please get in touch. We’re happy to answer any of your questions and assist you in finding a solution.
Contact info
22-24 Slaidburn Industrial Estate, PR9 9YF, Southport, United Kingdom
- 0333 9874565
- hello@itppackaging.com
- www.itppackaging.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Easy to deal with
Easy to deal with, prompt delivery, received product just what I expected.
Will use again
September 1, 2025
The barrel container was delivered in…
The barrel container was delivered in less than 24 hours. Really, impressed with the company's efficiency.
August 8, 2025
Non Delivery
Deliver to a business address during working hours and don`t drop off in a pickup locker that I did not request
August 8, 2025
Reply from ITP Packaging Ltd
Hello. I'm very sorry you were not happy about the service from our partner DPD. I do agree, this should have been atempted during normal working hours and in the vast number of cases, DPD are aware of this. I don't know why they have let us both down on this occasion. Again, very sorry for the inconvenience.
Easy selection process online
Easy selection process online, good description of product and straightforward ordering system. Items served on time and as described.
August 4, 2025
when they realised the order was put of…
when they realised the order was put of order they quickly notified me,kept me updated about my order and use respectful language,good customer care
August 6, 2025
I needed a 220 lit drum to ship my…
I needed a 220 lit drum to ship my items to Africa. I ordered from ITP. It is stated on their website that delivery takes 1 to 3 days. Truly I received my drum on the second day. The drum was packaged in a very solid paper box. I opened the box and saw a very nice and neat 220 litres drum inside. No scratches on it ,
very bright blue and very smooth surface. l love it.
August 4, 2025
Great Service, quick delivery
Products available in small quantities. Pails arrived the next day. Great service.
August 4, 2025
QUICK SERVICE
July 31, 2025
Good communication and quick delivery
Good communication and quick delivery. I was surprised that delivery was included in the price which was already reasonable. Very pleased with the quality of the item too!
August 1, 2025
Excellent
Excellent, fast delivery and great quality. Will certainly be ordering again if required
August 1, 2025
You just done what i wanted
You just done what i wanted, ordered, delivered, invoiced. Its not rocket science.
July 8, 2025
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