Terrible customer service
Terrible customer service
They would not let me return a full price shirt that didn't fit -such a waste of time & they refused to b helpful
Shirt quality just ok (for $89!!!)
Reply from Jacadi
Bonjour,
Thank you very much for taking the time to provide us with your feedback.
We greatly appreciate your opinion, as it helps us identify areas where we can improve our service.
Please provide us with your email address so we can contact you, or email us at: customerservice@jacadi.us
We have already forwarded your comment to our management team, and we would like to sincerely apologize that your recent experience did not meet your expectations.
Customer satisfaction is our top priority, and we understand how important it is to maintain a high standard of quality at all times.
Your feedback serves as a valuable reminder of our commitment to continuous improvement.
We are determined to address the issues you raised and make the necessary changes to ensure that such situations do not occur in the future.
Rest assured, we take your comments seriously and will work hard to learn from this experience and implement the appropriate improvements.
Our goal is to provide all of our customers with an exceptional experience, and we hope to serve you even better in the future.
Once again, thank you for your feedback, patience, and understanding.
Best regards,
Your Jacadi Customer Service Team
