Jacketsjunction Reviews 

169
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Ordered the product August 20th and still has not arrived 3 weeks later. My order shows in their system as processing. I reached out by email twice with a reply from someone saying they "would look... See more

Rated 4 out of 5 stars

I ordered a men's leather baseball bomber jacket from them. There sales team is fantastic. Reached out to me right away to confirm my size. And thank god they did because I definitely ordered the wro... See more

Rated 4 out of 5 stars

Havent recieved the jacket yet but I wanna say this . The company does communicate ! The communication is top tier. They answer every email . They explained the process & sent a tracking number in und... See more

Company replied

Rated 1 out of 5 stars

jackets junction is a scam website full of fake clothing. I was sold a poorly made jacket with buttons that aren't functional, i want to return it gor a refund but they refused. I'm convinced that... See more

Company details

  1. Clothing Store

Written by the company

Jackets Junction is your premier destination for exquisite jackets that embody timeless style and unparalleled craftsmanship. Our store specializes in curating a diverse collection of premium-quality jackets, meticulously crafted by skilled artisans using only the finest materials. Whether you're drawn to the rugged allure of a classic biker jacket, the sleek elegance of a tailored blazer, or the iconic charm of a vintage-inspired design, Jackets Junction offers a versatile array of options to suit every taste. At Jackets Junction, we are dedicated to exceeding your expectations, not only with our superior-quality merchandise but also with our personalized customer service. Our commitment to excellence is evident in every aspect of our business, ensuring a seamless shopping experience from start to finish. Embrace the epitome of style and sophistication with Jackets Junction, where each garment tells a story of craftsmanship, quality, and timeless elegance. Discover the allure of premium fashion and elevate your wardrobe with us.


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2.5

Poor

TrustScore 2.5 out of 5

169 reviews

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2.5

All reviews

(169)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Shocking and very poor customer service

Absolutely shocking was told would be shipped but has not after several emails sent, nothing back, looked at addresses on google maps and not even real, I will now have to contact my credit card to get money back, shame as the reviews looked ok but now thinking fake.

August 31, 2024
Unprompted review
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Rated 5 out of 5 stars

Awesome Blue Ferrari Team Shirt

What a terrific shirt and an awesome company to work with. I wanted a Blue Ferrari F1 Team button down shirt. I’m a big guy 74 inches and 230 pounds. I’ve found these international F1 clothing products tend to be cut much smaller than the usual sizes you find here in the states. In other words you need to purchase a 2xl when needing a US xl size.

I explained that to JacketsJunction. They had me send my measurements and custom made my shirt. The fit was perfect and the cost was still less than what I would expect from most other vendors. The product was top quality with sewn patches and excellent-sturdy material. It’s awesome!

JacketsJunction kept me up to date on the progress from beginning to shipping. I can’t be more happy. They have a customer for life!

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

Eminem Houdini Hoodie Jacket

I just got Eminem houdini hoodie jacket! And i just love it! The quality is perfect! It took some time from order to deliver, but remember, this one was handmade from start to finish, you guys doing a super great job, thank you for updates from start to goal❤️ Huge love and respect from Norway!

August 16, 2024
Unprompted review
Rated 1 out of 5 stars

This Sucks

Placed my order before I read all the reviews. Ordered a jacket over a month ago, still waiting. Nothing should take this long. Thinking of filing fraud, for not receiving my product I paid for, and the shipping cost…

August 15, 2024
Unprompted review
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Rated 5 out of 5 stars

The Eminem hoodie

The Eminem hoodie I bought for my son came out great. It took a little while to receive it, but they were in communication the whole way. They emailed updates as it went from design to sewing to quality control and delivery. Nicely executed. Thank you

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Quality of my Ferrari shirt was…

Quality of my Ferrari shirt was amazing, heavy material with insane stitching. Well worth the wait to have them produce it. I will say it ran a little large, but the communication and customer support was amazing. Not many businesses that operate with that kind of integrity. Would definitely buy from them again. Licensed F1 gear is so wildly expensive- this is the way to go!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

I bought a Pink Palm Puff hoodie and it…

I bought a Pink Palm Puff hoodie and it is one of my favorite hoodies ever! I love how it’s pink and the design on it is so so cute! It’s so comfortable and I literally wear it ALL the time! It’s so beachy as well it reminds me of summer!

August 10, 2024
Unprompted review
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Rated 4 out of 5 stars

What a lovely bunch of people

What a lovely bunch of people - great communication, lovely product and seemed genuinely concerned that we received our hoodie on time as my daughter was going on holiday and wanted it before she left. The only reason I have given 4 stars and not 5 is because there was a slight delay that was immediately sorted out by a super-quick delivery date. Thank you!

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Best experience

I had one of the best experiences ever with Jackets Junction. The customer service was amazing. I’m a very picky person and I would recommend them a thousand times over. Thank you so much for my Eagles jacket. I will continue to praise you guys anywhere I come across your name.

January 17, 2024
Unprompted review
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Rated 4 out of 5 stars

I received my coat after few months…

I received my coat after few months from the order but it was because I have a problem with the correct size for me.
I’m really glad that I have contact with very well organised people and they try to find a great solution for me. Finally I received my coat and I’m very happy because it’s really nice and suitable coat for me.
Despite of all cooperation I have problem with smell from material which is really uncomfortable and some of the glued part on the back on material.
I can say that I recommend it.

June 11, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company selling knockoff products

Scam company selling knockoff products

Shipping took two months and they requested extra money for shipping advertising free shipping. They send regular emails describing why things aren't going to plan and when you get your items they are not genuine. Don't waste your money, it's a scam company

June 12, 2024
Unprompted review
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Reply from Jacketsjunction

Dear Chuck,

We are writing in response to your recent review regarding your experience with us. We sincerely apologize for the inconvenience and disappointment caused by the issues you've mentioned.

We acknowledge that we specialize in re-created items, as indicated on our website. However, we deeply regret that your expectations were not met and that you encountered delays in shipping and dissatisfaction with the received products.

To address this matter promptly, we would like to offer you a partial refund. Please contact us directly at care@jacketsjunction.com so that we can process this refund and resolve any remaining concerns you may have.

Again, we apologize for the inconvenience this has caused you and appreciate your understanding as we work to improve our services.

Best regards,
Team Jackets Junction

Rated 5 out of 5 stars

Regular updates and good fit

I got regular updates on the status of the jacket, which was very important to me. The quality of the jackets is amazing, feels like it will last forever. I could not be happier.

May 31, 2024

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