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Jacksons Leisure Supplies Ltd. Reviews 

2,107
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that products are competitively priced, arriving carefully packaged in genuine manufacturer boxes ready for immediate installation. People genuinely appreciate the exceptionally helpful support team and the wonderfully smooth, easy ordering process from start to finish. Though some customers experienced frustrating delivery delays or occasionally received orders with missing parts inside the package. A few reviewers noted that certain shipments took significantly longer than expected to finally reach their destination. Consumers also mentioned occasional difficulties with couriers or communication problems when specific items were completely out of stock.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, frequently praising the fast shipping times and... See more

Product

People report positive experiences with product, highlighting good quality and reasonable prices. Reviewers... See more

Service

Users describe positive interactions with service, highlighting helpful and friendly staff. Reviewers... See more

Order

Clients share positive opinions on order, highlighting that the online process is straightforward and easy to... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great deals and competitive costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price for my Victron charger, beating Amazon and all eBayers. Order process was straightforward and it was shipped by Royal Mail tracked 48 (extra charge, but even when added in, their price was... See more

Company replied

Rated 5 out of 5 stars

Reasonable price. and reasonable delivery time, would have prefered a lower price as i know the trade prices and a faster delivery, But when you have been shit on by the British goverment and the eu,... See more

Company replied

Rated 5 out of 5 stars

This is a genuine well set up organisation serving the campervan community. This more than I can say for some of the competitors that have abysmal customer services. "xxxautocare" to be specific. With... See more

Company replied

Rated 5 out of 5 stars

They were delays in our order being delivered but Jacksons Leisure updated us on a regular basis. Our order arrived on time for our installation date. Top marks for the Jacksons leisure team. Thank yo... See more


Company details

  1. RV Supply Store
  2. Awning Supplier
  3. Camping Store
  4. Marine Supply Store
  5. Outdoor Sports Store
  6. Swimming Pool Supply Store

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,107)

1,238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and great prices

Great service, great prices and great delivery, all good

July 24, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for the great review, Old Jock! Really pleased you were happy with the service, prices and delivery. All good is exactly what we like to hear! Thanks for choosing us. 😃

Rated 5 out of 5 stars

Reliable,friendly, best products

This is a genuine well set up organisation serving the campervan community. This more than I can say for some of the competitors that have abysmal customer services. "xxxautocare" to be specific. With Jacksons you always get the best service and the most friendly customer service assistants. You can rely on this company as a solid company providing well audited products to support your build. Well cone Jacksons 10/10 every time!

July 16, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you so much for the fantastic review, Richenda! It means a lot to hear that you’ve found our team friendly, reliable and helpful, and that you feel confident coming to us for your campervan projects. We really appreciate your continued support and the 10/10! 😍

Rated 5 out of 5 stars

Helpful and fast service

Helpful and fast service

July 16, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for the great review, Paul! We’re really pleased you found the service helpful and quick. We really appreciate your feedback! 👍

Rated 5 out of 5 stars

Great service.

Large selection of parts. Excellent fast delivery in 24 hours.

July 24, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for the great review, Andrew! We’re really pleased you found the range of parts useful and that your order arrived so quickly. We really appreciate your feedback! 😊

Rated 5 out of 5 stars

Excellent service

Excellent service

July 16, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for the great review, Kevin! We’re really pleased you were happy with the service. We really appreciate you taking the time to leave us feedback! 😀

Rated 5 out of 5 stars

Quick

Quick, easy and kept me posted

July 24, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for the great review, Andy! We’re really pleased everything was quick and easy, and that you were kept updated along the way. We really appreciate your feedback! 😃

Rated 5 out of 5 stars

Great price quality items and fast…

Great price quality items and fast delivery with good communications

July 23, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for the great review, Alan! We’re really pleased you were happy with the price, quality of the items and speedy delivery. Great to hear the communication was good throughout too. We really appreciate your feedback! 💖

Rated 5 out of 5 stars

Good service

Contacted me to apologise for being out of stock but told me when it would arrive. It duly arrived on time.

July 24, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for the great review, Robert! We really appreciate your patience while the item was out of stock. We’re pleased we could keep you updated and that your order then arrived exactly when promised. Thanks for your feedback! 😍

Rated 5 out of 5 stars

As ordered

As ordered, arrived on time, perfect

July 16, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for the great review, Kenneth! Really pleased everything arrived on time and exactly as ordered. Perfect is what we like to hear! Thanks for your feedback. 😃

Rated 5 out of 5 stars

Good quality product at a very…

Good quality product at a very reasonable price. Also delivered quickly.

July 23, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks for the great review, Nick! We’re really pleased you were happy with the quality, price and speedy delivery. We really appreciate your feedback! 👍

Rated 1 out of 5 stars

Ordered a Truma boiler on 14th July DISASTROUS

Ordered a Truma boiler on 14th July. Was told it may arrive early in the following week. What happened to next day delivery as you state on the website?
So lt was dispatched on the 16th July via fedex. I asked If I could pay for speedier shipping as I had booked a caravan technician to fit the boiler on the 21st and was now worried about the boiler arriving in time. I was told via email by someone at Jacksons its not possible. So. Its meant to arrive on Monday 20th July. Waited in ALL DAY and NO DELIVERY. In fact got text from fedex that they sent it back to Launceston depot!! Without attempting to deliver it! Why?? Could not get any sense out of fedex! Multiple calls, emails on line, live chats, tracking texts etc etc with fedex but useless. Would not let me drive up to the depot myself to pick it up! They then promised to deliver before 9am on the 21st. OK I thought, great. Fitter is coming 9am!
Well that time came amd went. 6 hours later around 3pm it finally arrived! Fitter had to cancel as he had other jobs to do! AND when it was finally delivered it was dumped in a barn! It was supposed to have had a signature on delivery! So. All in all. Very disappointed. Poor timescale of delivery after purchasing 7 days earlier. Now we have to wait 8 weeks! As Fitter cannot come back til September! Very unhappy 🙁

July 16, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Hi Tracy, we’re sorry this has been frustrating, but we would like to clarify the timeline.

The product page states the current dispatch estimate, which is normally 1–2 working days. This order was placed on 14th July and dispatched on 16th July, so it was dispatched within the stated estimate. Once dispatched, the service used is a next working day courier service.

We were asked whether a faster service could be paid for, but we do not offer this because courier delivery times are not guaranteed. We do not want to take payment for a premium service when delays can still occur outside our control.

Unfortunately, after dispatch, the issue occurred within FedEx’s network. We contacted the courier and communicated the urgency, but we cannot control depot routing, missed delivery windows or driver decisions once the goods are with them.

We are sorry your fitting appointment was affected, but we would always recommend waiting until an item has arrived and been checked before booking installation, as courier delays, damage or other issues can occur with any carrier.

Rated 5 out of 5 stars

Excellent service from Jacksons

Required a replacement skylight for a motorhome. Jackson's have a good website. Good selection of products. Very competitive pricing for a genuine Dometic Seitz skylight. Next day delivery. Very satisfied with the service from Jacksons.

July 23, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

We’re really pleased you found the right Dometic Seitz skylight at a good price and that it arrived the next day. Great to hear you were happy with the website and service too. Thanks again for choosing Jacksons Leisure! 🚐👍

Rated 5 out of 5 stars

Excellent service

Excellent service. Item well wrapped.

July 15, 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thanks very much for the review! 😊 We really appreciate your support!

Rated 1 out of 5 stars

New Fridge for my Motorhome.

Magic. Put in my order three days later New Fridge Turned up. Absolutely delighted.
There was one small downside. Delivery man would not take away the Euro pallet fridge came on.
Now have the problem of disposal of said pallet.
Fridge is A1.

July 21, 2026

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