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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and variety of flavors, often highlighting its effectiveness as a tobacco and nicotine alternative. Many consumers appreciate the prompt and efficient delivery service, with orders frequently arriving sooner than expected. The overall service is also highly regarded, with people commending the helpfulness and friendliness of the staff. However, some customers were not happy with certain aspects of the product, specifically mentioning a chemical or bitter aftertaste in some flavors, and disliking the size and texture of certain pouches. A few people also reported issues with delivery, such as damaged packages, missing items, or incorrect products being sent.

What people talk about most

Product

Consumers find the product to be positive, often praising its effectiveness as a tobacco and nicotine... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality and consistency of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the fast processing and shipping,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast service and... See more

Based on these reviews

Rated 5 out of 5 stars

Why is this stuff not in every convenience store in the country?!?!? To be perfectly candid, I love your product as a chewing gum replacement. It takes a minute to acquire a taste or get used to somet... See more

Rated 5 out of 5 stars

Having different selection from pouches to long cut is very helpful. You have a different variety of products but all being a healthy alternative to tobacco and nicotine which are terrible any way you... See more

Rated 5 out of 5 stars

This is one of the friendliest, most helpful and nicest people I have ever ordered from. I think if they lived in Texas we could actually become good friends since we both love labrador retrievers a... See more

Rated 5 out of 5 stars

The flavors are very good and the pouches are durable. I'm not a tobacco chewer. After a root canal I had a dental implant. Afterward, chewing gum became uncomfortable. The mint packets help freshen b... See more


Company details

  1. #11 of 26 best companies in Electronic Cigarette Store
  2. #22 of 41 best companies in Cannabis store
  3. #14 of 29 best companies in Tobacco Shop
  4. #3 of 3 best companies in Tobacco Supplier
  5. #14 of 36 best companies in Vaporizer Store

Written by the company

Discover Jake's Mint Chew, a leading U.S. brand for healthier chewing tobacco alternatives. We offer no nicotine pouches, long-cut chew, and CBD pouches made with natural mint. Our tobacco-free selections can help you adopt healthier habits. Say goodbye to tobacco and nicotine without sacrificing satisfaction—our products provide bold flavors and a refreshing kick to keep cravings at bay. If you're looking for smokeless tobacco cessation products or just exploring new options, we have your back. From no-tobacco pouches to minty CBD pouches, we bring you tobacco alternatives that feel good. Turn a bad habit into a good one. Chew healthy, chew mint!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

163 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

The Flavors Need Strength

The flavors would be better if they were stronger. Other than that, it’s a good product. If they want 5 stars, the flavors have to increase to a richer quality.

March 25, 2026
Rated 5 out of 5 stars

Great Company/Great Products !!

Not only does Jake’s Mint Chew offer great products and a smokeless option, that doesn’t contain tobacco or nicotine, but the Customer Service and Shipping is World Class, Second to None !
There is never a time, when my order doesn’t get shipped the same day and I usually receive it 24-48 hours later, a couple of states away - which is a great track record. I have had the pleasure of speaking with Jake, the Owner, on more than one occasion, and he is a great guy and answers any questions and will let me know about new products or flavors being rolled out. It’s nice to be able to engage with a business owner, which illustrates how involved he is, in making the company a huge success - and showing gratitude to customers, for their support. Well done, Jake ! The pricing, per unit, is fantastic for a tin of pouches and they offer lots of great flavors, and other products. The advertised ‘specials’ are a very good savings. A wonderful experience dealing with Jake’s Mint Chew, and I highly recommend the company !!

March 27, 2026
Rated 5 out of 5 stars

Great promotions!!

I like receiving notifications on sales and free shipping. Who doesn’t love saving $9 s&h?!? I also love that my hubster chews a natural blend without the chemicals in regular snoose.

March 25, 2026
Rated 5 out of 5 stars

Great product

Great product. Been using the CBD pouch’s for a few years now. Love it. Watermelon is my favorite so far. All the flavors are good.

March 25, 2026
Rated 5 out of 5 stars

I was a customer with a mint company…

I was a customer with a mint company out West for nearly five years. Customer service and product quality always exceptional. However, this changed a few months back when I was placing my usual order ( 2 12 can mint pouch packs ) and found out the cost increased by somewhere in the amount of $70. I also noticed my last few orders the pouches were smaller. I addressed this issue, as well as the increased cost with customer service. They told me to keep their (..."doors open...") they had to increase the cost. They add the delivery cost was now waved. Still, the additional cost was exorbitant. I told them I will no longer be a customer and I gave them a customer satisfaction rating of 1 star. Obviously they didn't feel my concern deserved further attention.
This is my second order with your company and could not be more pleased with your product.

March 25, 2026
Rated 5 out of 5 stars

Great chew alternative

First off, it is a great product! Second, shipping is on schedule or earlier than expected. I use Jake's Mint Chew to quit chewing tobacco. I have quit several times, but have regressed during stressful events. Jake's has help quit each time.

March 25, 2026
Rated 5 out of 5 stars

Jales Mint is AMAZING

Not only is Jakes making me healthier, they're also VERY accommodating. I only had one tin left and was about to start a 2 week trip, and they overnighted me several tins to get me through the trip. Straight Mint pouches are my favorite. More satisfying in every way.

February 24, 2026

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