Jamendo Reviews 

330
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, most reviewers were unhappy with their experience overall. Customers frequently report significant issues with payments, often experiencing long delays or not receiving royalties at all. Many people mention that their payments remain pending for months or even over a year, with funds not being released. Reviewers also express dissatisfaction with the company's communication, describing responses as vague, unhelpful, or consisting of generic copy-paste messages. However, some customers also noted that despite significant delays, payments eventually do arrive, and the support team sometimes provides answers, even if not always satisfactory. A few other people also felt that the platform was previously reliable for payments and distributing music.

What people talk about most

Payment

Consumers find payment to be a significant source of frustration, with many reporting extensive delays in... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting that they receive vague,... See more

Service

Customers had negative experiences with service, expressing significant dissatisfaction with the company's... See more

Website

Reviewers highlight ambiguous aspects of the website, with some recalling it as a great platform in the past... See more

Customer communications

Users describe negative interactions with contact, with many reporting that despite contacting support... See more

Reviews shaping this summary

Rated 2 out of 5 stars

About hundred songs as artist were disapperead by catalog of Jamendo Pro : i don't receive any answer. Jamendo Sues Nvidia and Suno for songs. It was a good platform borned with good intentions... See more

Company replied

Rated 2 out of 5 stars

As a user who listens to the songs published on Jamendo Music, I have to make a point to the company: invest more, much more, to make the site more modern and usable. Furthermore, develop apps that ca... See more

Rated 2 out of 5 stars

There has been such a decrease in royalties and payments quality. For example: as a netlabel, one of our artists is waiting since May 2025 for a payment, which stays forever in pending state. Wh... See more


Company details

  1. Music Publisher
  2. Hobby Store
  3. Live Music Bar
  4. Music Store

Written by the company

Listen and download over 700,000 exceptional tracks from over 45,000 independent artists across the globe. Whatever your musical tastes, you'll discover exciting new music at Jamendo. All content is Creative Commons licensed.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 2 weeks

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2.4

All reviews

(330)

48 reviews in the last 12 months

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Rated 4 out of 5 stars

Refund experience

After market research I decided for Jamendo's products. Due to the bug I unfortunatelly wasn't able to log in the account to use their product and that got me decited to ask for a refund.

Even though Jamendo doesn't offer refunds the team, after some discussion, decided to make an exception.

Very fast customer support.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Jamendo - scum for musicians

Musicians just so happy to have Jamendo, but they can’t understand - plays and comments are fake! I hide my music on Jamendo, it was 100 plays per day on song, and when I open my track AFTER A 3 MONTHS it was 100 plays per day AGAIN, it’s impossible, I have 42 fans. I don’t believe that they WAITING FOR 3 MONTHS.

And why listeners from Jamendo not writing to me on Instagram, when I have boost from YT algorithms for even 800 plays people write to me and subscribe!

This site is fake OPEN YOUR eyes it’s for you to think you have fans BUT THEY CANT ARRIVE FROM Nowhere

Update: Jamendo replying BUT WITHOUT ANY ARGUMENTS which is suspicious. People see them avoiding answering a direct question. There are only musicians on that platform, but no listeners, and musicians are not listeners, they uploading only.

Jamendo killed their platform not updating it, and they don’t care about playlists, the same songs is in their playlists for YEARS. This is dead platform totally, and the only reason to use it is plays, but people will never listen bad quality (because you can upload only in wav 44100) songs on glitched app when Spotify and YouTube existing. Maybe some nerds still download music and listen it illegally, but why after ALL MY EMAILS THEY ARE NOT REPLY, they are also not replying on the comments. It’s just because they are unreal. Not every song is available to download on Jamendo so listening music in this awful app when it’s available on YouTube for free is a joke, I don’t believe in that. Just find AT LEAST ONE REAL PERSON WHO LISTENING MUSIC IN JAMENDO APP IN 2024.

You can’t also write a comment on that platform (try it if you don’t believe me)

Update February 14: They double the number of auditions. I conducted an experiment with my statistics, you can also do it - one play of my song, which has not been listened to for a long time, became two plays. 10 plays became 27. They multiply the plays so that the musicians have the sense to upload music to this dead site.

January 19, 2024
Unprompted review
Jamendo logo

Reply from Jamendo

Dear Fkxt,

We're sorry to hear that you're experiencing issues with the statistics.

At Jamendo, we understand the importance of accurate data for our +60,000 artists who benefit from our platform daily.

Please be assured that our plays and notifications are generated based on legitimate data, which is diligently refreshed every day to ensure precision.

If you need additional clarification or assistance, we encourage you to reach out to our help center at https://help-music.jamendo.com/hc/en-us.

Our team is dedicated to addressing your concerns and providing the support you need.

regards,

Jamendo

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Rated 5 out of 5 stars

I finally could upload my music album on Jamendo

I had some problems on dealing with uploading my music on Jamendo platform and couldn't find a proper tutorial for solving my problems. After, I asked support to Jamendo team. The answer and support were puntual and rapid till the final solution. I'm really satisfied.

January 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Contact with on line support

I contacted the on line support by mail, concerning an issue i had with the publishing of a music track.
I was surprised by the quick response to my mail the same day (because of the holydays period i wasn't waiting for an answer before a few days). The answer message was clear and precise, with a screenshots that matched specifically my probem. So i was able to adress the issue immediately.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Jamendo Support

My experience with Jamendo, as well as with similar sites, is about 6 years. In terms of music here, I like the fact that the company does not limit itself to boundaries or templates, and the author here can fully reveal himself as an artist, but now my review is about the work of supporting this site. It’s nice, when you ask a question to someone who is thousands of kilometers away from you, to know that you will not be answered by a soulless robot with standard phrases, but by a person who is sincerely interested in solving your problem. Quick constructive answers, timely resolution of problems, polite and pleasant communication - that's what I can say about these guys! I definitely recommend the site!

December 6, 2023
Unprompted review
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Rated 3 out of 5 stars

Jamendo´s pros and cons

Jamendo´s website is easy friendly and their support acts promptly. On the other hand, it is not clear about the criteria when they do not approve some song for licensing and the creators do not win any remuneration for the streams.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Bug resolution

Bug resolution
I reported a bug to Jamendo for their app on iphone and they were able to solve. Took some time, but they did not give up and were finally able to solve the issue. Well done!

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and Modern Company

A very reliable and modern company for musicians working in any genre of music. We have been working with Jamendo for more than 5 years in the field of promoting our music. We highly recommend this company to everyone!!!!

November 28, 2023
Unprompted review

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