JamGolf Reviews 

8,257
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are competitively priced and arrive exceptionally fast, making it a highly reliable choice for online shopping. People often appreciate the knowledgeable and helpful staff who guide buyers through a remarkably smooth purchasing process from start to finish. Some reviewers were not happy with customer service and after-sales support when unexpected issues with orders or faulty equipment suddenly arose. A few people also mentioned receiving incorrect item descriptions or experiencing communication problems, noting that getting a timely resolution or response from the team was sometimes very difficult.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting items arriving exactly as... See more

Service

Users describe positive interactions with service, highlighting fast and prompt delivery times for their... See more

Price

Reviewers highlight positive aspects of price, frequently noting that costs are much cheaper compared to... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast postage... See more

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising knowledgeable and helpful team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been dealing with Jam golf for several years. Ideal for the golfer that doesn't want to splash out a lot of money for equipment from the onset. They are quick they have a great selection of cl... See more

Rated 5 out of 5 stars

Quality Service from Jamgolf, Purchased the Cobra Dark speeds on sale, with a Cobra Wedge and Bag at the best price I could find anywhere online or in shop. Took 3 days to arrive and packaged perfectl... See more

Rated 5 out of 5 stars

Absolutely delight with Jam golf. 2nd set of irons I’ve purchased from them. Purchased the new 3dp cobras. An expensive iron wherever you purchase them from, but Jam golf gave a discount with... See more

Rated 5 out of 5 stars

Thanks Jam Golf. Clubs delivered faster than Tiger Woods swing speed. Beat price of competition by a distance and got a free gift and 50 quid credit in store. Amazing service guys !!!


Company details

  1. Golf shop
  2. also in
  3. Golf Club
  4. Golf Driving Range
  5. Golf Resort

Written by the company

We offer great customer service - PGA Pros with an in depth knowledge of all our products are just on the end of the phone 03330 607 141


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.4

All reviews

(8,257)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Products, Pro Advice & Superfast Delivery

I came across JamGolf by chance whilst looking for Taylormade Stealth irons and boy was I happy. I had a couple of sites opened on possible options (for about 2 weeks) but notice a set I liked for an unreal bargain so I called JamGolf for advice. I was extremely impressed by their on the ball professional assistance that I clicked the buy button right away with no hesitation. The clubs arrived quicker than my Amazon orders and are faultless. I'm that happy, I have recommended JamGolf to two friends already, and I've used the wedges from the set in the back garden.... they only arrived 45 mins ago. I'll be back.

January 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent products & staff advice, Superfast delivery!

I came across JamGolf by chance whilst looking for Taylormade Stealth irons and boy was I happy. I had a couple of sites opened on possible options (for about 2 weeks) but notice a set I liked for an unreal bargain so I called JamGolf for advice. I was extremely impressed by their on the ball professional assistance that I clicked the buy button right away with no hesitation. The clubs arrived quicker than my Amazon orders and are faultless. I'm that happy, I have recommended JamGolf to two friends already, and I've used the wedges from the set in the back garden.... they only arrived 45 mins ago. I'll be back.

January 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Service.

Great Service.
I was also a little wary because I had not heard of them before. I needn't of worried. Shoes arrived within 2 days and are perfect. Will definitely use again.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service despite being a little wary

Came across Jam Golf whilst researching ladies Callaway Reva's 11 piece. Was a little wary as had never heard of them and was a fairly expensive purchase but they offered by far the best price. Phoned and spoke to a pro (Matt?) Who advised about what to go for to meet my needs. Came off the phone, spoke to hubby and ordered the set at 12.15, paid for next day delivery and they arrived at 9.50am the following morning. Fantastic service, fantastic clubs and can't wait to use them.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a PowaKaddy cover as said it…

Ordered a PowaKaddy cover as said it was in stock paid for faster delivery to be message afternoon on the due date for delivery that they don’t have stock

Absolute joke of a company wouldn’t recommend to anyone to use

Wish I ordered item elsewhere now I need to wait on a refund coming in

Simple solution is if you don’t have something in stock don’t sell it

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, great prices, delivered next day no faults from me. |Bought a second hand driver which was competitively priced and excellent condition. Delivery was faster than expected. Very Happy

December 7, 2023
Unprompted review
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Rated 5 out of 5 stars

Brilliant*****

Ordered a set of king tour irons from JamGolf and as a first time customer i have to say my experience has been nothing but brilliant. had a few questions to ask before hand so called in and phone was answered promptly by a very helpful and friendly member of staff. went ahead and ordered the clubs late Tuesday night and received them early Thursday morning. Definitely will be using these guys again.

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

Deserves zero stars!

Ordered something as a gift for my partner. The item was advertised as including x2 additional items and only arrived with x1. I contacted the online chat agent as quite frankly I have paid for something that I have not received. Where I was connected with a very rude agent being very sarcastic. The mistake was on their side and not mine but yet I was the one who was made out to be stupid. They had advertised the item with the wrong description and did not rectify their error. My feedback would be to hire some friendlier members of staff to handle customer queries. I will not be ordering from this company again - AVOID!

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered a New set of irons on Tuesday…

Ordered a New set of irons on Tuesday arrived before 1 on Wednesday amazing fast service also to top it off the irons.were the best value by a long way. Arrived very well packed and in A 1 condition. Highly recommended

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

I ordered a bag, balls and got a free cap which was awesome plus the bag was cheaper than anywhere else, and also a speedy delivery service, will definitely be buying more from here. Excellent service thank you

October 11, 2023
Unprompted review
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Rated 5 out of 5 stars

Faultless service

Have just bought practically a full set of clubs from here. Driver, Wood, Hybrid, set of Irons, Putter and a bag. Even picked up a kid's iron too to bribe my daughter to come to the range. The service was great, received most of it the next day. Well packaged. When I've needed to phone them for information they've answered immediately via phone or email. I was a bit skeptical being new to golf and ordering online, but I wouldn't hesitate to recommend them. And will continue to use them in the future

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Can’t thank JamGolf enough

Can’t thank JamGolf enough. After an early issue with duplicate payments and stock issues, the service was swift, polite and very professional. Refund almost instantly, and after a slight delay on my club arriving (was a stock issue from Cobra) the staff managed to to get the club dispatched before my golf trip and were kind enough to include a box of balls as a gesture of good will. Will certainly be using again!

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

JamGolf the perfect way to buy clubs.

JamGolf made it so easy to buy and fund the purchase. I even bought custom built Cobra Irons and the website gave me all the options to choose from before putting in the basket. The purchase procedure was easy and the 24 months interest free process was quick and easy too. The best was that they estimated a delivery for the custom irons to be 10-14 working days but they arrived within 7. A perfect transaction.....thank you.

August 24, 2023
Unprompted review
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Rated 5 out of 5 stars

A* company

Best customer service I've used, great products and price, efficient and everything else. I couldn't recommend using this shop enough!

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Callaway Rogue ST Max Driver/3Wood/Irons

Fantastic service from the guys at JamGolf!

Delivery on irons was slightly delayed due to Callaway having issues with their delivery times - however the Driver & 3 Wood were shipped straight away next day delivery. Latest update was that the irons would be with JamGolf today and shipped to me next day delivery, however they arrived at my front door this morning! Excellent service! Will be 100% using again for all my golfing needs!

August 14, 2023
Unprompted review

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