JAY-BE Reviews 

I emailed Jaybe about a matteress I bought 2 years ago which I felt got a bit flimsy quite quickly for the price I paid. They Service team were brilliant and responded straight away, offering me a replacement as I had warranty. This show how well companies value and look after their customers.

They delt with my request and were very helpful

Great customer service, always willing to help.

Absolutely brilliant customer service. I had an issue with the foldaway bed, Jayne replied straight away, I provided details and a new bed was re issued and the old one collected. Excellent and effective customer service, definitely recommend, thank you!

My query was met with a quick positive response, with action.

Need a temporary bed arrangement and went for the jay-be product and am well pleased. Good build quality, nice customer service people. Definitely recommend

Great people
Contacted Jayne at customer service , as the bed had lost a few springs but out of warranty- she arranged for replacement of them straight away - thank you for your assistance- great service

Nothing but more praise for this excellent company yet again when ordering spare parts. Nothing is too much trouble for their excellent and friendly customer service team. Top marks all round for excellent products and customer service and satisfaction. Well done all at Jay-be.

Ordered a mattress through Argos on the Tuesday 25th March told it would be delivered on Thursday 27th . Received a text last minute on Thursday say it’s been delayed we would receive it by Monday the 31st after receiving no information contacted Argos and told it would now be delivered by the 20th April and given the name of who was supplying and delivering the Matress so got in touch with them only to be told sorry stock problem no explanation why they haven’t been in touch as according to Argos they are supposed to have . Now none of this gives me a mattress to sleep on . So be warned do not use this company as they blame Argos and viceversa

Customer services replied to email almost immediately and solved my issue within 20 minutes. A great response from a very professional company.

The woman that I have been speaking with what so helpful with my problem they are fast and reliable

I bought a Jay-Be Supreme occasional bed which arrived promptly and beautifully packed, but a small pack of fasteners was missing. I rang Jay-Be customer services (Jayne Armitage) who promised to send these fasteners quickly. Within 48 hours they had arrived with a spare second set and a 15% discount voucher against any future purchase. First Class customer service!

Having 'mislaid' the clamps that hold the Folding Bed together during storage, I contacted JAYBE to see if they could help. Although I had purchased the bed a few months previously, within a couple of days, I received a pair, in the post and free of charge.
Well done and thank you to Jayne for the excellent after sale's care.

Had an issue that was resolved promptly and efficiently. Thank you

Broken clip
I sent an email very fast response everything sort that day the bed I purchased from them is just right for the job I needed it for I like to say a big thank you to Jayne one very happy customer
Thank you

Amazing customer service and great prices! I ordered a folding bed which arrived the very next day! Very pleased.

My Customer journey throughout my interactions with Jay-Be, has always been handled with great kindness and simply world class professionalism. Each and every single Jay-Be employee whom I have had the pleasure of dealing with, always ensured that my every query was dealt with no matter how small or large. I recently purchased the J-Bed e-Pocket bed, and suffice to say, it has been a really shrewd investment in terms of my sleeping regime and overall wellbeing. I personally believe the J-Bed model is the best folding bed that is on the market and I truly cannot recommend both the J-Bed and Jay-Be highly enough for any other future customers. I would finally like to finish my Jay-Be Trustpilot review by giving a honourable mention for the extremely kind Alice. She is true credit to all at Jay-Be, and it’s always been an awesome privilege to have had any dealings with her. A true gem 💎 of a Jay-Be employee!!! Thanks Jay-Be, XXXXXX, Nabeel

I contacted customer service about some issues with my fold up bed. The service I received from Jayne was way beyond my expectations. I really am grateful for the help provided.

response to my query when the grabber clip snapped rendering me unable to secure the bed closed and store away,
immediate almost response and actioned,
now awaiting replacement grab clip AND a spare !
so far so good
great fold up beds too