J.C. Campbell Electrics Reviews 

4,953
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 440 reviews, reviewers overwhelmingly had a great experience with this company and deeply appreciate the consistently reliable overall service. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive safely packaged in great condition. Purchasers are especially happy with the competitive pricing, remarkably fast shipping times, and helpful support staff available during purchases. However, some customers also noted experiencing unexpected delivery delays or lengthy wait times for their items to finally arrive at home. A few people were ultimately dissatisfied with receiving faulty products or encountering frustrating obstacles when trying to process returns and warranty replacements.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Product

Clients share positive opinions on product, highlighting excellent pricing, quick delivery, and items that... See more

Price

Users describe positive interactions with price, frequently highlighting that costs are significantly cheaper... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast delivery, great prices, and... See more

Order

People report positive experiences with order, highlighting that the online process is simple and prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Searched around for the best prices for Miele Blizzard and came across J C Campbell. I had to call to confirm a couple of details re the Miele Blizzard I was purchasing. The staff were incredibly fr... See more

Rated 5 out of 5 stars

Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call t... See more

Company replied

Rated 5 out of 5 stars

Very easy web site to pick what you want and ordering is smooth and simple. Excellent price too and loads of attachments included with the Dyson V8 Absolute. Fast delivery and good communication! Or... See more

Company replied

Rated 5 out of 5 stars

Great price, had the right product in stock, spoke to a salesman and they were able to answer my questions. I was suspicious at the good price thinking it might be reconditioned but I was assured it w... See more

Company replied



Company details

  1. Appliance Store
  2. also in
  3. Electronics Company
  4. Electronics Store
  5. TV store

About J.C. Campbell Electrics

Written by the company

Shop Laundry

Shop Dishwashers

Shop Refrigeration

Shop Cooking

Shop Small Appliances

Shop Floorcare

Shop TV & Home Entertainment

Shop Audio

About us

For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.

J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.

We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.

JC Campbell Electrics

Written by the company

We're committed to our customers
With over 45 years in business, we have a long standing commitment to our customers, providing excellent levels of customer service.

Free Delivery to UK & ROI* over £50

Free Delivery to UK & ROI* over £50

We offer free delivery to most addresses in UK and Republic of Ireland on orders over £50

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,953)

403 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great oven

Delivered on time. Great oven as Which? Best buy.

April 29, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Vivien,
Thank you for your review! We’re delighted to hear your oven was delivered on time and that you’re so pleased with it. We really appreciate your support and hope you enjoy using it for many years to come!
The team at JC Campbell Electrics

Rated 5 out of 5 stars

Wish all were so good

The price was right and that was the model we wanted.l was delighted with the customer service and the delivery was first class.would shop again with them.

May 7, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Charles,
Thank you for your wonderful feedback! We’re so pleased you found the right model at the right price and that you were delighted with both our customer service and first-class delivery. We truly appreciate your support and look forward to welcoming you back again in the future!
The team at JC Campbell Electrics

Rated 5 out of 5 stars

I ordered a new Dyson from J.C

I ordered a new Dyson from J.C. Campbell on a bank holiday weekend as my old one gave up.
The price was great and it was easy to order, no issues there. With the standard delivery time I wasn’t expecting it until the following weekend, but was nicely surprised when it turned up on the Thursday. Such a great delivery service.

May 5, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Damian,
Thank you for such a lovely review! We’re delighted to hear that ordering was easy, the price was great, and that your new Dyson arrived much sooner than expected. We really appreciate your kind words about our delivery service and hope you enjoy your new purchase!
The Team at JC Campbell Electrics

Rated 5 out of 5 stars

Good service and sorted out an initial…

Good service and sorted out an initial issue in a timely manner. Good price paid for our integrated fridge.

May 6, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Phil & Jan,
Thank you for your 5 star review! We’re pleased we could resolve the initial issue quickly and that you were happy with both the service and the price of your integrated fridge.
The team at JC Campbell Electrics

Rated 5 out of 5 stars

Very easy to order the product which…

Very easy to order the product which arrived quickly. Pleased all round.

May 5, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Christina,
Thank you for your wonderful feedback! We’re so pleased to hear the ordering process was easy and that your product arrived quickly. Many thanks,
The team at JC Campbell Electrics

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Great product.

May 5, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi David,
Thank you for your review! We’re delighted to hear you were happy with the prompt delivery and the appliance. We truly appreciate your support and hope to serve you again soon!
The team at JC Campbell Electrics

Rated 5 out of 5 stars
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Jay,
Thank you for your feedback! We’re pleased to hear you were happy with the communication and prompt delivery. Your support is greatly appreciated, and we look forward to serving you again!
The Team at JC Campbell Electrics

Rated 5 out of 5 stars

Good Value

Good Value. Arrived quickly. Clear communication.

April 27, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi there,
Thank you for your kind feedback! We’re glad you were happy with the value, fast delivery, and communication. We really appreciate your support and hope to serve you again soon!
The Team at J.C. Campbell Electrics

Rated 5 out of 5 stars

Great service

Great service

May 1, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Michael

Thank you for your 5 Star review of J C Campbell Electrics. We are delight to hear that you were happy with our service.

Best regards
The Team at
J C Campbell Electrics

Rated 1 out of 5 stars

The lid of the kettle didn’t open

The lid of the kettle didn’t open. It had already been returned by a previous customer as their address label was still on the box. I have had to send it back and am awaiting a (hopefully new) replacement.

April 28, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Alison

With reference to your 1-star review of J C Campbell Electrics, we can confirm that we have received your returned faulty kettle and are currently arranging a replacement for you.

Please also note that we do not dispatch previously used or returned appliances. Having checked our records, there is no indication that the stock serial number of the kettle you returned had been previously supplied or dispatched to another customer.

Having investigated the concern you raised, we can confirm that the warehouse initially applied the incorrect label to your order. Once the error was identified, the label was reprinted and correctly applied to the relevant parcel.

Please be assured that both orders were dispatched on the same day.

Apologies for any inconvenience caused.

Kind regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Placed order arrived within time…

Placed order arrived within time schedule. Dyson product as described and at a good price. Used ‘Which’ when finding J C Campbell Electrics.

April 30, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Michael

Thank you for your excellent review. We’re delighted to hear that your order arrived within the expected time frame and that you were pleased with both the price and your Dyson product. It’s also great to know you found us through Which?. We really appreciate your feedback and your support.

The Team at
J C Campbell Electrics

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Pricing was exceptionally competitive

Pricing was exceptionally competitive, online ordering was really simple and delivery was fast and item well packaged.
5 stars all round.

April 29, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Kim

Thank you for your amazing review and 5-star rating. We’re thrilled to hear that you found our pricing competitive, the ordering process simple, and the delivery both fast and well packaged. Your feedback is greatly appreciated, and we hope to serve you again in the future.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great to deal with.

Easy to order online. Lightning fast delivery. All round great transaction.

April 20, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi John

Thank you for your fantastic review. We’re delighted to hear that you found the ordering process easy and that your delivery arrived so quickly. It’s great to know you were happy with the overall experience, and we truly appreciate your feedback.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Lovely material just what I wanted

Lovely material just what I wanted. 10/10.

April 20, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Elaine

Thank you for your 5 Star review of J C Campbell Electrics its always good to get a 10/10 however, it was a Dyson Vacuum that you purchased so we are a little confused about your reference to the "lovely Material"!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Lovely delivery man and the machine is…

Lovely delivery man and the machine is excellent.

April 20, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi June

Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Great price and fast delivery!

Great price and fast delivery!! Very happy

April 28, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Amanda

Thank you for your lovely review. We’re delighted to hear you were happy with both the price and the fast delivery service. Your feedback means a lot to us, and we hope you continue to enjoy your purchase.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Well priced products and quick…

Well priced products and quick delivery, what’s not to like!

April 20, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Pam

Thank you for your fantastic review. We’re so pleased to hear you were happy with both our pricing and the quick delivery service. Your feedback is greatly appreciated, and we hope to see you again soon.

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Excellent service thanks

Excellent service thanks

April 27, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Charles

Thank you for your 5 Star review of J c Campbell Electrics. We are delighted to hear that you found our service excellent!

Best regards
The Team at
J C Campbell Electrics

Rated 5 out of 5 stars

Easy to order

Easy to order. Problem free delivery. Excellent vacuum.

April 27, 2026
J.C. Campbell Electrics logo

Reply from J.C. Campbell Electrics

Hi Andrew

Thank you for your great review. We’re delighted to hear that the ordering process was easy, the delivery went smoothly, and that you’re pleased with your new vacuum. We really appreciate your feedback and hope you continue to enjoy using it.

Best regards
The Team at
J C Campbell Electrics

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