J.D. Byrider - Brockton, MA Reviews 

46
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Love this place, friendly staff, cost efficient and they try to get you in and out while your car is being serviced. Thanks JD Byrider service department

Rated 1 out of 5 stars

I had the most horrible experience at the Brockton location, the finance manager Mr. Warren is very disrespectful he did not like the fact I asked to see the car fax on the vehicle I wanted to purchas... See more

Rated 5 out of 5 stars

Very upfront and honest with me from the beginning.. My salesman's Name Was Daryl and he helped get into the vehicle that was perfect for me and my family,I'd recommend him and this company to anybod... See more

Rated 5 out of 5 stars

Duke and Jeff made my experience from beginning to end ,as stress free as possible. They made sure I received the best service ,and although it does take a few hours for the whole process, they made... See more

4.3

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.3

All reviews

(46)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Best ever

Love this place, friendly staff, cost efficient and they try to get you in and out while your car is being serviced. Thanks JD Byrider service department

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

Thanks Duke for all your help

Thanks Duke for all your help. You made my car buying experience easy and amazing. Thank you so much for all your hard work today. I’m driving away with my dream car

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Such great patience

I had an amazing experience. Everything was so simple and easy. I never had such an easy process for something so life changing. I’m so happy they worked with me. I highly recommend this place.

May 17, 2019
Unprompted review
Rated 5 out of 5 stars

Had a great experience with J.D

Had a great experience with J.D. Byrider. They helped me get into a vehicle in 2 days with a great plan. They worked with me and my situation to make sure that will be successful.

April 22, 2019
Unprompted review
Rated 5 out of 5 stars

I have had 2car loan's prior with this…

I have had 2car loan's prior with this company and they have always treated me well. And the maintenance department of jdbuyryder is great. They have always done the job right. And stand by their work! I would recommend anyone who needs a car to go to see them.

February 27, 2019
Unprompted review
Rated 5 out of 5 stars

It’s important to place yourself in a…

It’s important to place yourself in a comfort zone my friend referred me to this company and I can never thank him enough because I have a peace of mind they got me a nice car that runs very good and when It comes to maintenance they got my back I’m safe on the road I’ll recommend anyone to go talk to them they’ll find away to put you on the road like they did for me.
They always have time for you go talk to them it’s worth it

February 25, 2019
Unprompted review
Rated 1 out of 5 stars

I talked to Bob today whom was in the…

I talked to Bob today whom was in the Dartmouth office. I have my car note set up to come directly out of my account on my pay day. Yet they state my account is late. Veteran's weekend they said my payment was 4 days late. They claim to want to help you fix your credit well your damaging the hell out of mine. He said they tried to process the payment and no funds were there. That is impossible unless my job went out of business. I have been getting paid consistently on Fridays for several years never had this problem before with other companies funds are always there as early as 5 am as I am leaving for work to get my coffee. The sales people are great especially Tavares who treats you with respect and dignity unlike Bob. IT WAS NOT MY FINANCIAL INSTITUTION IT PROBABLY WAS YOUR FAULTY RIGGED COMPUTER SYSTEM. There was no record of your company trying to process a payment on the first only on the second when I called. I will keep filing consumer complaints with the Attorney General until you all get it right.

February 7, 2019
Unprompted review
Rated 5 out of 5 stars

Very upfront and honest with me from…

Very upfront and honest with me from the beginning.. My salesman's Name Was Daryl and he helped get into the vehicle that was perfect for me and my family,I'd recommend him and this company to anybody who's looking for a vehicle but
doesn't have alot of money to pay upfront..the finance company is fantastic as well...GIVE THEM A TRY !

January 31, 2019
Unprompted review
Rated 2 out of 5 stars

Not Happy

Lately having issues when I bring my car here. Had to bring my car in due to service with my oil change not being done correct the 1st time. Then got something else done to my car. Today my tire ready to fall off due to only one bolt put on the tire. Call jd byriders and left message and service calls back saying they don't know what happen because they didn't take the tire off. i had all five on the tire when it went in and now only one. Feel like every time I bring my car in to get fix something else happens to my car.

December 17, 2018
Unprompted review
Rated 5 out of 5 stars

Byrider experience

I have no complaint from the moment i wakled into the dealer i was treated with respect, communication was on point and they got down to business instantly my purchase was a success within a reasonable time period. Great Place to shop for a vehicle

December 3, 2018
Unprompted review

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