Would NOT recommend you go here
Would NOT recommend you go here, unless you want them to screw you. Left a good review when I first got the car, because the sales guy I had asked me to, but I had no idea what I was in for. I've only had this car for maybe 2 months, and have had to take it to them to be fixed 3 times! The first time, the back window got stuck 2 days after buying the car. I took it to them, had to wait like 2 days because they had to get the motor they needed for it in, but that got fixed and I was happy. Then the transmission started going out a couple weeks later. Took them the car, because we have a warranty and Mark told us we paid extra for the warranty but we would get full reimbursement for a rental and everything which was a lie! They apparently only cover $26 a day, yet they want you to go to enterprise or hertz, which have no cars for that price at all, not to mention I got a van because I have kids so I can't use a tiny car. Went to get the reimbursement check from them after getting my car back, which they had for a week. The rental cost me $400 but they only paid half, and then that's when they told me it wasn't a full reimbursement. Also had to take them the car again because there was a miss, they were suppose to change breaks and didn't and it had a few other issues. Dropped my car off on a Wednesday, the lady from the service department Shannon called me that same day and asked if we had our key. We told her we left it on the counter, like they told us to. We told her we had a spare key we could drop off if need be. She said she would let us know. I called Friday that same week because I hadn't heard anything, had to leave a message because they had a meeting. The guy told me he would have Shannon call me after the meeting that day. She never called, shocker. Called again on Monday, finally had someone walk back to service to find out what was going on. Then Shannon proceeded to tell me they NEVER found my key and wanted me to bring in the spare! So my car was sitting there for 6 days, not touched at all, because they didn't have a key because they lost it and then decided they weren't going to call and tell me. Took my spare key down, finally got my car back Wednesday of the next week, so 8 days later. The rental costs me $600, and they wanted me to call a lock smith for a new key, but said they would pay for it. Also they didn't fix ANYTHING they were suppose to. They rotated the tires and thats it. Finally got the check today, after calling every other day and even speaking to the manager to find out what was going on. It's been a month since they had my car. And the check they gave me was $302 exactly half of what I paid fore the rental even though for 6 days they didn't even touch my car. Asked to speak to Corey who is the gm again, and he of course was out of the office and wouldn't be back until tomorrow. I recommended family and friends to come here, but I would stay far away because they are crooks and liars.
November 9, 2021
Unprompted review
