JEGS Performance Reviews 

They have reasonable prices, the hold time before someone picks up the phone is average, and the people who help on the phone are very nice. My only concern is back orders. The back orders are usually longer than they state. Or at least that's been my experience.

Husband ordered a part for our Tahoe..just took the old part off and surprise, the new one they sent is for a totally different vehicle than the part we ordered! Now I'm sitting here with no car to get to work because I don't have the money to buy another part because I sent jegs my money for what was supposed to be the correct part..so until we are able to get the correct part my family has no vehicle to get to work or get the kids to school! Thanks jegs..for fing us over royally

I ordered Aluminum heads from Jegs. Jegs blueprinted Everything for me and I’ve been a mess ever since. Jegs tells me what I need for parts then turns around and parts don’t match together. Now I need to return and they tell me they won’t take them even though their tech told me to use the parts I bought. I’m stuck with 4500 dollar heads and 1509 rocker shafts that don’t belong together….. billion dollar company and they pooped on a guy that’s putting every cent he has to make something special. Now that I can’t use it I have to eat the cost!!!!!! Jegs tech told me to buy this it don’t work and I eat the cost!!!!!! Seriously go to someone else. Bunch of idiots!!!!! Looks like my race season is shot two years in a row over these dumb people. First year because of back order nothing to do with my end and second year which never started because I don’t have the funds to fix a multi million dollar plus business that’s Jegs mess up!!!!! Never ever trust these people. I didn’t spend 5 or ten thousand. I spent way more and don’t have a motor to run. Get out of here. I’m going to court wish me luck!!!!!!

I ordered and paid for a part through jegs back in August 2025. I do not get any feedback through them. The part has been back ordered five times. And every time I have to call them they tell me it’s been back ordered again. I do not think this is good business considering I already paid for the part. No free back on their part. Kind of left in limbo if I should try to find the part somewhere else. Not good customer relations.

Ordered a table they sent me The legs told me I need to wait 3 months for the rest of it... I told them no. I'll send you this back and I want a refund. They refunded me half the money I paid and told me the rest was shipping... This company deserves to go out of business. Please do not do business with them. They are awful people... Do your research before you do business with anybody online these days

had some questions about purchased product,so i sended a mail..no answer mabey something went wrong but after 3 more mails ...radiosilence...very poor/ bad communication.really a shame for this company.hope my purchase will arrive.will think twice before ordering here again.

I would left less than a star if it would be possible. I ordered and payed around $1,600 on a part that was supposed to be delivered more than two months ago, I never received either the part or the refund, when I called they never know what's going on and keep telling me that they will email the department that take care of the refund. I still waiting my refund with no answers.

If I could I would give them a zero they didn’t get in touch with me it was backordered had no idea would have went somewhere else then I called the guy lied to me saying it was getting shipped Tommorow a week later I called back it’s getting shipped today it’s bull crap don’t order from them u will be sorry I don’t know how they stay in business

No communication, don't know when my shit gonna be here.It's been two months going three months of me paying and they still haven't shipped anything or I don't have no shipment , nothing their garbage , don't use them

These people keep your core fee
They say to wait 30 to 45 days
It's been months since i sent them my core with no core fee return. DO NOT USE THIS COMPANY

Oder parts which were listed as in stock and ready to ship same day. But after a week haven't received any mail about tracking order i contact them and was told tge parts i ordered will be in their units after a month , and then they can ship it to me. What is the point to list the parts as in stock and ready to ship if it's not even in their warehouse.Lier and very untrustworthy company

Waited for a part for 3 months. Kept getting put off (6 of this month, 15th of this month...). Finally figured out HOW to cancel the order, it took 2 days for the same part through Amazon. I hate using Amazon and just a few years back Jegs was an awesome place but I'm not sure I'll be using them again.

Will never shop here again, they will ship everything freight. I bought a 32 pound restoration cart and they charge 150 to ship it because of freight, I bought a Mustang apron and for some odd reason that is getting shipped freight. This company seems like a scam I won’t buy here again. I wish I would have looked at the reviews before I bought the first time.

I would leave less than a star if that were an option. I purchased a radiator for my Jeep (frostbite cooling) 8 months ago (March 2025) and it has already failed.
Jegs has emphatically refused to help
Merry Christmas to me I guess..
Worst service experience I've had ever
I'd also like to state that the hype of the ad was misleading and nowhere did it clearly state warranty info. Way to go jegs! leave a "valued customer" without options.

Over charged for there products and the shipping will cost more than the part

Believe what people are saying about Jegs! I ordered some headers on 26 Oct. Nothing on your site indicated they were not in stock. Day after I order I get an email from Jegs saying the estimated ship date was 17 Nov. No big deal. So I wait, and 17 Nov comes and goes. Nothing heard from Jegs. Zip! So I text them and get told they have emailed their supplier. I will receive an email with an update. I wait the 24 hours. Contact Jegs again and am told no email went out. They would send an email to the supplier. Now it will take 1-3 days. So I wait. Nothing! Contact them again and am told they have not received a response from their supplier, they will email them again. I tell them maybe they should call them. A few minutes later the guy says the parts are not in stock with the vendor. ETA is now 16 Dec. When I explain how this has set me back on this build, I was told I should have contacted them before placing the order. Not sure what kind of operation these guys are running, but I do know this is the LAST time I do business with Jegs. I highly recommend people AVOID this company and buy from somebody who cares about their customers.

Ordered Edelbrock heads.
One head shipped in edelbrock box, in good shape.
One head shipped in brown box, with damaged edelbrock box inside. Head is damaged. Must have taken a huge drop or hit. Aluminum is dented/cracked. Unusable.

I returned the item right away.

Haven't seen any updates or received a new head, so called customer service to see what the hold up was. - They don't send a replacement head until they have received and inspected he bad head they sent to me.

So, now I am on hold for however long while they inspect a severely damaged item that never should have left the warehouse.

I won't be shopping with Jegs again anytime soon.

This company is very dishonest in their sales and return policies, do not buy from them. Do yourself a favor and buy from Speedway, CJ Pony Parts, or some other online car part retailer. I bought something that wouldn't fit (their website said it would) and when I returned it, the return process indicated a full refund would be coming. When I got the credit, it was only partial. When I asked why, they informed me they have a restocking fee - not disclosed at the time of initiating the return - and the charged ME for the return label which also was not disclosed. This is shady, unethical, and dishonest. When I inquired about the reasoning, I was told I hadn't returned the item in 30 days, which was also untrue. They count that from the date of when the order is placed, so transit time to you as well as back to them is counted in the thirty days. That is ridiculous.

If you are restoring a vehicle or fixing up your ride and you buy from JEGS, be warned.

A very reliable seller. I ordered 20-10 valve lifters. The goods were supposed to arrive in early November, but they arrived within a week to Germany. I recommend them!

They STILL haven't shipped my part. It's been over 3 weeks. They just keep pushing back the "expected to ship" date. When somebody needs a part they need it NOW, not several weeks down the road.