There was a tiny mistake with only one product of an order and their support and return procedure was blazing fast and polite throughout the whole way. Very pleased with both the products and the cu... See more
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Very helpful and kind service. Communication excellent. The seller had no problem sending the order once more after it returned to him when I couldn't pick it up in time.
good quality products, reasonable prices. Only slight 'irritation' was the time it took to receive what i purchased (explanation given was that it was out of stock despite it still being advertised on... See more
Don’t use this bike shop! They provide bad service, have a rude attitude, and decline to fulfill bike warranty. Waiver off mechanical problems as lack of maintenance by default. seemingly to avoid to... See more
Company details
Contact info
Vestre Ringgade 27 - 29, 8000, Århus C, Denmark
- 86155599
- info@jensencykler.com
- www.jensencykler.com
Replied to 3% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent products and customer service
There was a tiny mistake with only one product of an order and their support and return procedure was blazing fast and polite throughout the whole way. Very pleased with both the products and the customer service! Would definitely buy again!
Thank you!
Quick delivery and good prices
Bought a helmet on their online store and picked it up from store. Quick delivery and good prices.
Fint produkt dog lang leveringstid og…
Fint produkt dog lang leveringstid og umulige at ringe op😡
good quality products
good quality products, reasonable prices. Only slight 'irritation' was the time it took to receive what i purchased (explanation given was that it was out of stock despite it still being advertised on their website)
God service
God information og hurtig levering.
Super god service og hurtig levering!
God kvalitet og hurtig levering.
Super service
Bought 2 helmets with MIPS
Bought 2 helmets with MIPS. Price and delivery were great. Would recommend Jense Cykler.
Open communication about potential…
Open communication about potential delays in delivery, that did not happen. Surprisingly fast delivery.
I have a good feeling and would order here again.
Super god service
Super levering
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