Jewellery Doctor Reviews 

970
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship and the high quality of various jewellery repairs such as resizing and stone replacements. Many people note that cherished items like rings and bracelets are successfully restored to a brilliant and pristine condition. Consumers also highlight the very reasonable prices and the completely transparent quotes provided before undertaking any work. Clients truly appreciate the remarkably quick turnaround times and the helpful step-by-step updates received throughout the entire process. Reviewers would definitely not hesitate to recommend this reliable and professional service to others for future jewellery fixes.

What people talk about most

Service

People report positive experiences with service, highlighting the professional and efficient care provided... See more

Product

Reviewers highlight positive aspects of product quality, noting that repaired rings, bracelets, and necklaces... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are restored to a... See more

Price

Reviewers mention positive feedback about price, consistently highlighting reasonable costs compared to local... See more

User experience

Users describe positive interactions with user experience, highlighting that the entire process is smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Jewellery Doctor many times to re-string my Links of London bracelet. Quality craftsmanship I know my item is in safe hands. To me it’s unique from beginning to end. Make contact receive env... See more

Rated 5 out of 5 stars

I had sent my engagement ring to be resized it also needed claws replaced and cleaned. Barry couldn’t have done enough for me , fantastic communication and ensured I received it back before my H... See more

Rated 5 out of 5 stars

I was dubious about sending my Links of London sweetie bracelet for re stringing to the Jewellery Doctors. Rest assured everything was great. The whole process took about a month and my bra... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ This is the second time I’ve used Jewellery Doctor to polish and rhodium-plate our wedding rings, and once again they’ve done an exceptional job. The previous finish lasted a full five yea... See more


Company details

  1. Repair Service

Information provided by various external sources

We repair ALL types of jewellery. Whatever your requirements, our expert team are here to help. Everything you need for your damaged or broken jewellery is carried out in our jewellery workshop by professional repairers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

970 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(970)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Really simple service to use

Really simple service to use, and impressed with tamper-proof bags supplied for posting jewellery. Communication from Barry was clear and timely and I was kept updated well. The work itself (resizing and repair where ring cut off) was perfect. One happy customer here and will definitely use again.

March 10, 2025
Unprompted review
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Rated 5 out of 5 stars

So pleased and happy with the result!!

I was a bit dubious at first sending my engagement ring out in the post but after reassurance from Jewellery Doctors I decided to send it. They sent me a prepaid envelope with Royal Mail tracking.

They kept me up to date with everything from the moment they received it to the moment they sent it back to me. It was so quick. I had it back within a week!!

I am absolutely amazed and so happy with the quality workmanship both with fixing the ring and the clean and polish. Wow it looks like a new ring!!

I definitely recommend Jewellery Doctors!!

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend Jewellery Doctor to others

This is the third or fourth time I have sent items to Jewellery Doctor, and they always do an amazing job. This time it was jewellery cleaning. My amethyst ring came back looking brand new. I'm very happy with the service and will continue to use Jewellery Doctor.

February 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service!

Excellent service,, I was given regular updates and repiled immediately when I had a question.
Delivered promptly and securely. 👍

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Links of London sweetie ring repair

Recently had a links of London sweetie ring repaired (re-strung) by Jewellery Doctor. The service was excellent , not cheep but I needed to get it sorted. Highly recommend and would definitely use them again as I have a number of other sweetie items of jewellery

February 11, 2025
Unprompted review
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Rated 5 out of 5 stars

New life in my rings

Wouldn’t go past jd for jewellery repairs/ring sizing. I’ve used them 3 times now and couldn’t be more pleased. Great service. Rings look like new. Delighted.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Really pleased with the service offered by Jewellery Doctor. I have used them for several items now, & they always do a really good job. They keep you informed throughout, & it's so nice to see your jewellery looking like new when they come back.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Repair to diamond stud earrings

From getting the envelope, to having new posts and backs replaced on a pair of diamond stud earrings, it only took a couple of weeks. Kept informed every step of the way. Very pleased with the work done. Excellent service 5******

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Ring repair

I have been using jewellery doctor for a number of years now the repairs are always first class the ring I had repaired came back looking as if it was new I would recommend them every time

February 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service, excellent repair at very good price

Second time I’ve used JD and the result was the same, excellent service from initiation to conclusion. The communication is first class, the repair to my wife’s ring was excellent and you can’t tell from its original state, the price was very good and excellent value, would highly recommend the JD,

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Sent my ring for downsizing kept up to date with the whole process from start to finish and ring now fits perfectly thank you very much I’m thrilled! Won’t hesitate to use your services in the future 100% recommend!

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Third time using jewellery doctor and third time impressed with service and repair. Can’t recommend enough, service brilliant so don’t be put off by posting your items. They cover everything re delivery! Excellent 👍 thank you 🙏

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Pleased with the service

Pleased with the service, I am very thankful that I could get two stones replaced on an old Victorian ring that is very sentimental as was my mums. Good price too!, thanks so much!, will definitely use again if needed in the future.

January 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Gold chain and pendant good as new

Gold chain and pendant repaired very effectively and at a reasonable price. Both ends of the chain and the eye of the pendant had worn thin over the years and now looks like new.

January 27, 2025
Unprompted review

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