Very easy and straightforward to place…
Very easy and straightforward to place order
July 25, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.7
Average
4 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
False Reviews
I was disappointed with my experience. After my purchase, I was offered a 50% refund on the condition that I left a positive review before I had even received the product. This made me question how genuine the company’s reviews really are, as customers are being financially incentivised to leave favourable feedback.
I don’t think this is an honest way to build trust with potential customers. Reviews should reflect real experiences, not be influenced by discounts or refunds. Because of this, I wouldn’t rely on the overall rating and would encourage others to do their own research before buying.
July 21, 2026
Unprompted review
Reply from Jewerlys
Hi ,
We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.
This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.
Sincerely,
Jewerly's | Customer Support Team
Ring purchased
Easy to order although I ordered two things in error I only wanted one ring not two hopefully this can be resolved quickly and taken Off the order
Seems a reputable company so should not be a problem
July 20, 2026
Unprompted review
Reply from Jewerlys
Hi Anna,
We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.
Thank you for taking the time to share your experience, and we hope to assist you again soon.
Sincerely,
Jewerly's | Customer Support Team
Very good really helpful great service
Very good really helpful great service
July 18, 2026
Unprompted review
Reply from Jewerlys
Hi Harleen,
Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.
Thank you for choosing us, and we hope to serve you again soon.
Sincerely,
Jewerly's | Customer Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.