Jimmy John's Reviews 151

The smoking chicken sandwich was very wet and sloppy.I did not like it the taste or texture

Just got a delivery order and my sub wasn’t made the way I ordered it :-( ordered in 2/6/2021 form the Jonestown Road location in Winston Salem, NC

Jimmy Johns is a restaurant that is consistently amazing no matter what part of the country I have been in. The Delivery is very fast and the food is refreshing and on target every time. They have the cheapest delivery around. No matter what I order even if it's only a sandwich for myself it's delivered with care. My daughter and I order every time she comes to visit.

It's the new normal to serve old bread, and it's very apparent (dry and hard). Gross.

Telling the truth here. First of all, their owner is a big game hunter and likes to post pictures of his trophies on Facebook! Secondly, the one time we tried them (not knowing anything about this establishment) they make your sandwich behind a tall partition; you can't see how they are making your food. But please don't support an establishment that kills animals for sport!

Service used to be great. Now it's more then an hour. Shop is 2 minutes away from my business but it still takes 20 minutes to get here with a soggy sandwich!

The guy on the phone said it was about 30-45 minutes wait, I said that is fine. Well, an hour went by! tried calling them and I kept getting hung upon. after about 20 times of calling on 2 different phones. I had one phone on hold for 10 minutes and my cell phone which I finally spoke to someone at this time, it was around 1:45 pm. I was so pissed at this time; I just wanted my money back! he said it is on the way out. Did not really care at this point, as I was talking to him about my order and that I want my money back he said that is fine and got hung up on once again (was still talking to him). Luckily the other phone was still on hold but that did not really matter because the phone got picked up and hung up of course. Called them back and I said why did you hang up on me, he said we are busy. Sorry, but I lost it at this time. He called me a liar and said the wait time was 1:30-1:45 wait to get my order, I said no you said 30-45 minutes. why would it take an hour and a half to get a sandwich? please do not ever call any customer a liar and down talk them. you will get better customer service if you (the little boy who answered the phone) are not rude. If you cannot talk to people better over the phone you should not be working in a place like that. I completely understand if you are busy, I also work in customer service and I would never treat my customers, how he did! plus it is my boss’s place of business! I would never disrespect that; I want him to have business not turn it away. JIMMY JOHNS you need to get rid of this guy. I would never have idols like you working here.

Horrible, absolutely horrible. Worst sandwich I ever ate in my life .. never ever again!!!

Delivery is NOT freaky fast! They don't even say it when you order now. I have purchased from the Camp Street, East Peoria, IL location for years. Have NEVER had a problem until the last few months. 2 times now, it has taken between 45 minutes and an hour to get my food. Grubhub delivery from a full-service restaurant is faster!

Jimmy johns is just ok the price is not worth the Quality they charge u for pretty much anything and everything Publix subway even Jersey Mike’s I think are a couple notches above this Publix subway even Jersey Mike’s I think are a couple notches above this The only good thing is the speed that’s why they get two stars and not one

Every time I order for pickup, they never post when my sandwich is ready and I end up having to go to work or other engagements because I wait an hour or more and nothing posted. They are incompetent. I don't have time to do their job!

Im tired of spending money for long wait times or incorrect orders. 2 or 3 times its taken an hour to deliver my food 5 blocks from their store. Often about 1 in 4 orders is messed up. Their online customer support is 1/10 rating

I stop in to get a sandwich at the store on central ave and earl in Phoenix at lunch time. Even with the c
Social distancing guidelines, the store was NOT monitoring this people were packed in to the point it made me uncomfortable and concerned about my health. People were less than 3 feet from each other waiting for their food to go. While I love jimmy John’s sandwich I won’t be shopping at this site in the future due to the negligence of social distancing.

I'm surprised that they're close on sundays when other take out restaurants or sandwich places are open that is bad sorry to say it.

Great store in San Antonio on silicon drive. I go there for lunch sometimes. I use the drive thru, I don’t think I have ever had to wait more than a few minutes. They have cherry coke on tap there. Nice folks and quick service.

They were supposed to deliver it at 6pm I didn't get it until my lunch was over at 6:30.

Who would ever eat here. The original owner kills endangered animals for sport. He has himself naked on a sea animal that is dead. He’s disgusting. It’s sad people don’t research before they eat places.

This place is being run into the ground. Apparently any idiot with money can buy a franchise and hire rude employees, make bad food and never worry about consequences. When you complain to corporate they put the burden back on that store owner. Guess what the store owner dies? Exactly, they do nothing. They will never get another dime from me. So mote it be.

I never order something from this company , wheere the owner kill beautiful and exotic Animal for fun 🤬😠😡 Karma will come back...i hope

Will never order again. My husband took a bite of his sandwich and there was a water bottle cap in it. Called the store and they told me inwould have to bring the sandwich in so they could verify the bottlecap came from there store.