Jkoutdoors Reviews 

152
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently point out that transactions are smooth, featuring fast delivery and great communication. Customers mention that online orders arrive extremely quickly and that all purchased items consistently exceed expectations in terms of overall quality. Consumers find the entire shopping process exceptionally smooth, noting that support representatives are always polite, responsive, and extremely helpful. However, some people mentioned experiencing occasional delivery delays or receiving items that were slightly damaged upon arrival. Despite these occasional setbacks, shoppers noted that customer service staff efficiently resolved problems by offering prompt replacements or full refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items are great and accurately match... See more

Order

Clients share positive opinions on order experiences, highlighting that items are typically in stock and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting swift email responses and very... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping and prompt... See more

Service

Consumers find service to be positive, highlighting great overall experiences and prompt communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered couple items from jk one a ngt net turned up in couple days great I contacted jk about the other item quick reply that same day said other item being sent out etc didn’t turn up Week later c... See more

Rated 5 out of 5 stars

10/10 Best Service Experience I purchased a set of ngt bite alarms for jk outdoors and they arived very quick. Unfortunatly the reciver devoloped a fault and still under waranty, i emailed jk outd... See more

Rated 5 out of 5 stars

One of the best customer services I’ve had the pleasure of speaking to. Orders get processed relatively fast, I did have some issues with delivery, when I emailed I got a response back from Becky, ve... See more

Rated 5 out of 5 stars

I ordered from JK Outdoors because they had the items I was looking for at a competitive price. Everything I ordered was in stock and despatched quickly. Unfortunately the zip on a fishing bag had bee... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

152 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(152)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered some fishing leads …

Ordered some fishing leads ,when they arrived there were some missing due to a mistake. I texted to report the mistake and my enquiry was dealt with swiftly efficiently and in a friendly manner thank you. JKoutdoors

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered an item which took a little…

Ordered an item which took a little longer than stated to arrive which was to be expected during the Christmas period. Customer services was very prompt in responding and was happy to rectify the issue but the item arrived the following day. Very happy with the product and service.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

NGT profiler bivvy

I brought the NGT profiler bivvy, turned up when expected undamaged, Perfect. But the bivvy up and due to the warehouse/factory it was made, I had a pole missing. Contacted JKOutdoors and within 3 days they had it sorted, great customer service!

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Repeat customer. excellent service

I'm using JK Outdoors for the second time. The site has a good range of many Nash items and all at reasonable prices. Despite it being one of the busiest internet weekends they still managed to ship the next day and items arrived the day after as advertised (unlike some of the larger sites which I'm still waiting for...!). Unfortunately 1 small item was missing but a quick email resolved this without fuss and it arrived the next day. Very good service and nice to see. Well done.

December 2, 2024
Rated 5 out of 5 stars

Good service, fair price

First time dealing with this company and only knew about them when buying through eBay. I ordered two items, which were a good fair price, the package arrived a day early which was great. However I was one item short. so I contacted them direct via email and had a very friendly and positive response the problem resolved. More than happy to recommend them and deal with them in the future. An aside to this I did try to contact them through the eBay site which was a real pain to be fair and I was getting nowhere with it. This was not the fault of the company themselves so more than pleased to contact them direct. its just a heads up if things don't quite work out through eBay that's all.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

What a treat a firm that does exactly…

What a treat a firm that does exactly what it says it will, I ordered for a suprise for my husband on Sunday and it was delivered by 10.30am on Tuesday, thank you so much for your very swift response I'm sure I will purchase again in the future.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

The best shop on line

I had a problem with my order snd Jack responded and resolved the problem straight away and gave my some great deals.they have everything I need and will certainly keep shopping with them thankyou so much Jack and company look forward to hearing from you again

November 2, 2024
Unprompted review

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