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Rated 5 out of 5 stars

We were very impressed from the moment Rick came to provide our quote. He was knowledgeable, friendly, and highly professional, which gave us confidence from the outset. We decided to go ahead with... See more

Rated 5 out of 5 stars

From start to finish this has been a brilliant project. We got a one to chat with Rick Robinson, who explained the benefits of the new conservatory and guardian roof. We were supplied CAD drawings, an... See more

Company replied

Rated 5 out of 5 stars

I cannot rate J Leaf any higher they have been excellent, they listened to me and went over and above to ensure I was happy with my new porch. They even cleaned off some plastering marks that were lef... See more

Company replied

Rated 3 out of 5 stars

Had a window replaced on my landing. Window fitted effectively and team that came round were personable and worked efficiently on the day. Clean up post window fitting not good - chipped the w... See more

Company replied

Company details

  1. Window Installation Service

Written by the company

Supply and installation of Windows, Doors and Solid Roof Conversions. With over 36 years in the industry, we are experts in and can provide Upvc and Aluminium Windows and Doors, Aluminium Bi-folds and Composite doors. All our products come with insurance backed Guarantees and all our fitters are time served. Our Doors come with Ultion or Yale 3* locks as standard which are anti pick, anti drill anti bump, giving you the highest standard of security. We work across the whole of South Manchester and Cheshire. Jleaf has been established since 2011 and has 100% customer satisfaction!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Bifold doors

We had our old sliding patio doors replaced with bifold doors by JLEAF. The entire process from beginning to end was professional, slick, affordable and completed to a very high standard. Thanks to Justin, Leigh, Brian and the installation team, Carl, Dean and Louis. Perfect job.

May 22, 2023
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Reply from jleaf.co.uk

Many thanks for the lovely review! We hope you are making the most of your bifolds in this weather!

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Rated 1 out of 5 stars

We had a new conservatory roof and…

We had a new conservatory roof and porch fitted. This leaked from the first day of rain after install.
We had constant visits to investigate the fault, with no satisfactory result in fully stopping the leak. After 5 months of different excuses such as freakish weather, leaves in the gutters to faulty installed joints, they blamed the fault on an existing car port roof they butted up to & disappeared. We then had to get several roofing firms in to investigate the cause, who all stated the same that the fault was with the joint to the car port roof they had installed the new guttering to. We have had a reputable firm resolve this issue, This has left us with water damage to ceiling and flooring. I would not recommend this company for any works.

August 17, 2022
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Reply from jleaf.co.uk

Relationship didn’t start well with this customer when the skip company knocked on the wrong door on day one. Simple mistake from their driver (not under our control) but this seemed to initiate a campaign of resentment, which was puzzling.
Job involved installing a new solid roof to the existing conservatory and extending the frame that was originally under cover, securing the new roof to an existing flat roof.
Fast forward to the end of the job when customer was delighted and even gave the installers a large tip each, thank you.
When water ingress was reported we attended several times and proceeded to eliminate all the usual suspects – starting with clearing leaves from the gutter and culminating in stripping the new roof and completely resealing it all (more than once). This is the usual process of elimination. Anyone with a leak will know that it can manifest itself many metres from the source.
This didn’t solve the issue, so we commissioned an independent roofing company to strip back the existing flat roof abutting the new roof. The boards under the felt were black with mould and sodden. This issue does not just appear over a few weeks but over many months, if not years, of slow ingress. It was historical rather than a new issue. The independent roofer reported the poor condition to the householder and advised that it would need replacing. The temporary work that he did was paid for by us.
When we tried to show the customer photographs and video footage of the blackened and soaking boards, they refused to even look at the evidence, turn around and went back in the house, closing the door firmly behind them. Anyone reading this is welcome to view the photographs and video on request. N.B. They do not identify the customer or the property address
It’s really hard to reason with someone that will only listen to their own narrative rather than face the facts – we felt we had done all we could under the terms of our original engagement which did not include stripping off and replacing the existing flat roof.
As we had not heard from the client after our last visit we assumed that the flat roof issue was resolved by others. We have never once refused to attend and will continue to do so on request to service the work we have carried out. We give a full 10-year insurance backed warranty on all of our work, but we can’t be expected to apply this to other parts of the house that we have not worked on.
We feel this review does not fairly reflect the job we did. A quick look down below at all the other 5-star reviews will hopefully give a better indication as to the type of service driven, family business that we are.

Rated 5 out of 5 stars

Exterior Door Installation.

The whole process with JLeaf from ordering to installation of the door has been great. Always willing answer queries and gave constructive advice. The finished job is fantastic and the installer advised what he was going to do and was clean, tidy and attentive. We are now having another door installed.

February 23, 2023
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Reply from jleaf.co.uk

We appreciate your kind words and the repeat business!

Rated 5 out of 5 stars

New windows, gutters, fascias and soffits..

Very well organised from start to finish and the finished work is of a high quality. All the different workmen (planners, scaffolders, roofers and window fitters) were sequenced perfectly, arriving when they said they would and completing their tasks to a high standard. I'd have no hesitation recommending JLeaf and have done so already.

August 20, 2022
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Reply from jleaf.co.uk

Much appreciated and your comments have been passed on to all concerned.

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Rated 5 out of 5 stars

Great Job and service by JLeaf

We have just had French doors and windows fitted. They have made a massive improvement to our house. From first contacting JLeaf, Jason came to advise us and give us a quote and Leigh kept us informed all the time and after installation came to check everything was ok. The fitter arrived when we were told he would and did a great job. I would have no hesitation recommending JLeaf.

January 24, 2023
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Reply from jleaf.co.uk

Thanks for the review, Valerie!

Rated 5 out of 5 stars

highly recommend Jleaf

highly recommend Jleaf, recently had some windows replaced by an amazing, polite team. from start to finish we were kept updated with he progress from the first quote to completion.
won't hesitate to use this company again & will be recommending to friends & family.

January 19, 2023
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Reply from jleaf.co.uk

Thanks Corinna!

Rated 1 out of 5 stars

Great until you have an issue

This company came highly recommended, I'm sorry to say we've had nothing but issues from day one. I'm sure the majority of their installs are straightforward and without issue. However the measure of a company is how the deal with complaints, from initially not listening to the requirements, the front door installation we had was beset with problems and Jleaf continually shirks responsibility to the manufacturer and are unwilling to resolve the issue. We now have a door that is warped so badly the wind whistles though it and the locking mechanism has been butchered to such an extent it invalidates my insurance. Time after time we've been promised a resolution - we have been waiting over two years. I'm not expecting this to be resolved now which is why I'm writing this review. Sorry to say whilst you may get lucky you are on your own if you have any issues.

December 1, 2022
Unprompted review
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Reply from jleaf.co.uk

For the sake of fairness and clarity:
This door was originally sold in October 2020. Customer requested at point of sale that we move their existing Yale Conexis smart lock onto the new door. We deducted the cost of the Ultion cylinder from the costing and agreed to do this as a free customer service providing that the lock was compatible i.e. a straight swop. The Conexis website states this is an easy DIY item "installation of the device is easy as the Conexis L1 smart lock is compatible with most UK ‘lift to lock’ multipoint locks. The smart door lock simply replaces your existing handles and you only require a screwdriver to install the device."
The door was installed and customer reported: "Door looks immense!"
When we returned to install the Conexis, it was apparent that it was not compatible with the Solidor mechanism. Customer was advised and we referred them to a local locksmith.
He attended and had to replace the mechanism with something compatible to the Conexis supplied by the customer and he was paid directly by them for this. We are told this required additional drilling to the door slab.
The door worked perfectly fine for them until they first reported an issue in December 2021 - approx. 14 months after installation.
Having sent info and photos to the suppliers of the Solidor, they advised that any amendments, drilling, defacing of the surface of the slab can allow moisture ingress and invalidate their warranty.
The deflection has occurred to the centre edge of the lock side, precisely where this work was carried out by others.
We have been trying to help this customer in every way possible. In our last email, we advised customer of Solidor's deflection tolerance but this slab - even with the customer modification - wasn't outside of this.
We agreed that if the door deflection got any worse we would attend and re-measure but before being allowed to do this, the client chose to post this - hence our need to reply to this one-star rating amongst all of our 5-star ratings.
No company is perfect but we can not be held directly responsible when there are other factors in play that are out of our control.

Rated 5 out of 5 stars

A Quality Transformation

We have an Edwardian house which has been extended over time at the back of the property. Some windows are original and some are as old as when the extensions were built, so a mix of different aged wooden windows/doors, as well as double glazed and single glazed. The windows/doors were also in different stages of deterioration, and we were concerned about their integrity and long term maintenance. We therefore decided to investigate uPVC options for the back of the house only, being mindful of the aesthetics of a period property.
We contacted JLeaf as they were highly recommended. From the outset they were professional, reliable and offered great advice. We therefore felt very comfortable in opting to employ JLeaf to supply and fit our new windows and doors. They kept us informed throughout the ordering/supply process, and when the time came to fit the windows, we had absolute trust in their ability. It took 2 days to complete the job, and what a transformation. We cannot believe how great all the windows/doors look. They are of great quality, and the price, we felt, was very reasonable. These windows will last a very long time and will not require constant maintenance. We are delighted with the workmanship, quality, price and customer service provided by JLeaf and would have no hesitation in recommending them.

September 23, 2022
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Reply from jleaf.co.uk

Huge thanks for this very comprehensive review, Maria! The design process is so important so as to balance modern materials with the original period features and character of the property.

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Rated 5 out of 5 stars

Well done J Leaf

Having been let down by two local companies regarding quotes for gutter,fascia and soffit replacement I vented my annoyance on the local website. Melissa from J Leaf got in touch and assured me of a quote and would not let me down. Within a couple of days Rick Robinson from the company came round to give a quote followed by the installer to survey. Within three weeks work commenced and was completed within four days by Mark and his son. They made a fantastic job of the fitting and cleaned up every day. I am very impressed from the start to the finish of the job and the price. I would certainly recommend J Leaf for their professionalism and courtesy at all times.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Our mint green door

Our new door has a great quality and the service was fantastic. This family run business is amazing. I highly recommend.

August 30, 2022
Unprompted review
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Reply from jleaf.co.uk

Thanks for your lovely words, Ladan. Kind regards from us all here at JLeaf Ltd

Rated 5 out of 5 stars

Just had new doors and windows from…

Just had new doors and windows from JLEAF. Great bunch of lads, good skilled workers and I cannot believe the insulation and sound proofing difference it has made. Has already reduced my power bills.

June 15, 2022
Unprompted review
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Reply from jleaf.co.uk

Much appreciated, Darren. It was a pleasure to install really unique coloured frames - they took a bit longer to get from the factory as they are especially made to order in that colour. The end result though is stunning. Kind regards, Rick

Rated 5 out of 5 stars

Attention to detail

We had a uPVC front bedroom bay window replaced and are very happy with their attention to detail and completed work. They are a local Company and thoroughly recommend them So pleasant to deal with.

Trevor Powell

May 4, 2022
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Reply from jleaf.co.uk

Thanks Trevor 😊

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Rated 5 out of 5 stars

Great new conservatory

JLeaf did a great job on our replacement solid roof conservatory. The team were professional and also listened to the customer. Would wholeheartedly recommend this company.

February 14, 2022
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Reply from jleaf.co.uk

Lovely words, thanks for the review!

Rated 5 out of 5 stars

Windows & Lintels

Had my Windows replaced and also a handful of much needed lintels installed too on my house and very happy with the works completed will use them again and recommend to anyone in Stockport who wants a good small Local company over one of the bigger players. Thanks to Leigh and Rick much appreciated, Tom.

January 28, 2022
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Reply from jleaf.co.uk

Thanks for the review, Tom!

Rated 5 out of 5 stars

Excellent job from start to finish

Excellent job from start to finish. I would recommend Jleaf windows and doors to my friends/family.

October 17, 2021
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Reply from jleaf.co.uk

Thanks for the review, Toni. Lots of our work comes from family and friends of existing customers such as yourself!

Rated 5 out of 5 stars

My conservatory roof conversion done…

My conservatory roof conversion done February 2021 is fabulous. From sales to work carried out it has been a great experience. Carl and Josh have been friendly, explained all work being done, polite, cleaned up as they've gone along and grafted. The new roof looks wonderful and finished to a high standard. Internal work is also fabulous. Great job by Lee. Would highly recommend this company. Really pleased with finished work and support throughout.

February 4, 2021
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Reply from jleaf.co.uk

We always pass over these comments to all involved - it makes us all very proud!

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Rated 5 out of 5 stars

An ethical and honest business......

I have used Jleaf a few times now for replacement windows in my house and various rental properties. The modern approach to measuring and pricing up jobs is great, this meant I could quickly get a price and authorise the work, saving time. I have already recommended the team at Jleaf to others. Price is important, but trusting someone is more important..... thanks.

April 26, 2018
Unprompted review
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Reply from jleaf.co.uk

Oops, I missed this kind review, Phil, sorry!
Thanks for this and also for the repeat business, several times over since we did your first job! Rick

Rated 5 out of 5 stars

Great service at an excellent price…

Great service at an excellent price with insurance backed guarantees. What more can I say!

April 25, 2018
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Reply from jleaf.co.uk

Thanks for your business Jane and from another member of your family by way of recommendation! Rick and Melissa x

Rated 5 out of 5 stars

Professional, great service, pricing and products!

JLEAF WIndows & Doors have made everything simple & easy-going: no pushy salespeople, quick quote, exact match to my other windows, the fitters were polite and left the place spotless. They also saved me money & heartache as I thought we'd have to have a door or larger window installed to meet the Building Regs, and yet the window they recommended fits the existing space exactly as it is a fire safety one that opens out fully on both sides (the central section is connected to the right side window) so we can use the full window space to climb out & it means it will get passed by the building inspector no trouble PLUS we didn't need to smash out any bricks! And it only cost a tiny bit extra.
THIS IS A GENUINE LOVELY BUSINESS & WE WILL BE RECOMMENDING THEM TO EVERYONE!
They've matched the existing windows almost exactly, they've been reasonable prices and they've fitted on a day I could be home. Couldn't ask for more.

April 19, 2018
Unprompted review
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Reply from jleaf.co.uk

Hello Emma

Thankyou so much for the fabulous review. We're delighted that you're happy with our Service.
We aim to provide our Customers, with an easy, no hassle buying experience. We look forward to working for you in the future.

Best Wishes
Melissa
JLeaf Ltd

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