Always an excellent service from JM wholesale and if there was any issues jm wholesale would deal with it promptly. Excellent choice of products
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great Service and excellent communication, I'm glad I have found a reliable supplier for my business. I've been trading for 10 years now and these guys are the best.
Company replied
Sort of products you end up keeping half because they are too good a deal or too cool to sell. Your biggest flaw. Otherwise perfect delivery
Company replied
Had a problem with price matching but Jamie phoned me and sorted it out Very polite and very professional throughout Fantastic service thanks jamie
Company details
Written by the company
Welcome to JM Wholesale, the UK’s largest wholesaler within the vaping, CBD and smoking sector. With an ever-expanding inventory, we currently sell over 15,000 products, and are pioneering within one of the fastest-growing industries Worldwide! Our comprehensive product range extends beyond CBD and vape items, encompassing a diverse selection of nootropics, supplements, cosmetics, and vegan health foods. We are committed to providing our customers with the widest array of cutting-edge products, ensuring you always have the latest and greatest at your fingertips. Driven by a passion for innovation and a commitment to excellence, we continuously seek ways to enhance our offerings and services. Our dedicated stock control and purchasing team meticulously curates our product selection, guaranteeing that you not only have access to the latest trends but also find the most unique and sought-after items on the market. In line with our philosophy of exceptional customer relations, we now offer a suite of exciting e-commerce solutions, including Drop Shipping, White Label, and Fulfilment services. These tailored solutions are designed to empower retail businesses of all sizes to thrive in the ever-evolving digital landscape. Our team of experienced and enthusiastic customer service representatives is always available to provide you with the expert guidance and support you need to succeed. Join forces with JM Wholesale, the UK's undisputed leader in vaping, CBD, and smoking accessories. Embrace the future of wholesale and elevate your business to new heights.
Contact info
1 Brook Street, , LE8 6LA, Leicester, United Kingdom
- +44 116 273 1706
- sales@jm-wholesale.co.uk
- www.jm-wholesale.co.uk
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 week
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Reply from JM Wholesale Ltd
Hi,
Thank you so much for your kind words! We're really glad to hear you had a great experience with our customer support team. If there's anything we can do to make your experience a full 5 stars, we’d love to hear your feedback. Your satisfaction means a lot to us!
Best regards,
JM Wholesale Team
Rapid customer service
Rapid customer service. Diligent background check. Great distributor. Package arrived well packed.
June 25, 2025
Reply from JM Wholesale Ltd
Thank you so much for your kind words! We're thrilled to hear that you were happy with our customer service, background checks, and packaging. We strive to provide a smooth and reliable experience for all our customers, and it's great to know we delivered. We truly appreciate your support!
Very easy to order and deal with any…
Very easy to order and deal with any problems they reply to the emails
June 24, 2025
Reply from JM Wholesale Ltd
Thanks so much for sharing this! The team will be really happy to hear you found ordering easy and that we could help quickly with any problems. We truly appreciate your support and kind words!
Reply from JM Wholesale Ltd
Hi Andrew,
Thank you for your kind words! We're so pleased to hear your order arrived quickly and that you were happy with the service.
We really appreciate you taking the time to leave a review, and we hope to serve you again soon!
As always first class!!
As always first class!!!
Ordered a selection of juices , arrived quickly, well packaged and priced superbly
June 9, 2025
Reply from JM Wholesale Ltd
Hi Peter,
Thank you so much for your lovely words! We really appreciate being able to pass these onto the team and let them know how fantastic they are by you and us! We look forward to seeing you again.
fast delivery
May 30, 2025
Reply from JM Wholesale Ltd
Hi George,
Thank you so much for the 5-star review! We're thrilled to hear your order arrived quickly – fast and reliable delivery is something we always aim for. We truly appreciate your support and hope to serve you again soon!
Thanks,
JM Wholesale Team
Reply from JM Wholesale Ltd
Hi Martyn,
Thank you so much for your continued support and for leaving us such a fantastic 5-star review! We're thrilled to hear that you're pleased with our service, speedy delivery, and the quality of our products.
It's always a pleasure to serve you, and we truly appreciate your loyalty.
Best regards,
The JM Wholesale Team
Exceeds expectations
June 4, 2025
Reply from JM Wholesale Ltd
Hi Michael,
Thank you so much for the 5-star review! We're absolutely delighted to hear that your experience exceeded expectations. It means a lot to us, and we're so glad we could deliver that level of service. Looking forward to serving you again soon!
Thanks,
JM Wholesale Team
I've used this company for a year or…
I've used this company for a year or more now,, the produce and price and top quality and high customer service as well
Barry
From bean to you
May 23, 2025
Unprompted review
Reply from JM Wholesale Ltd
Hi Barry,
Thank you so much for your continued support over the past year! We're thrilled to hear that you're happy with the quality of our products, pricing, and customer service. Your loyalty means a lot to us, and we look forward to serving you for many more years to come!
All the best,
JM Wholesale Team
Great service fast delivery brilliant…
Great place to deal with. I will be using them again.
May 29, 2025
Reply from JM Wholesale Ltd
Hi John,
Thank you so much for the great review! We're glad to hear you had a positive experience, and we truly appreciate your support!
Best regards,
JM Wholesale Team
Wow brilliant excellent service good…
Wow brilliant excellent service good customer service. , 👍
May 19, 2025
Reply from JM Wholesale Ltd
Hi Regan,
Wow – thank you for the amazing 5-star review! We're so pleased to hear you had an excellent experience and appreciated our customer service. Your kind words and support mean a lot to us. 👍
Looking forward to helping you again soon!
Best regards,
JM Wholesale Team
Reply from JM Wholesale Ltd
Hi James,
Thank you so much for your kind words!
We're thrilled to hear you've had a fantastic experience with us every time. Your continued support means the world to us.
Thanks,
JM Wholesale Team
JM Wholesale are the best.
I am so glad I found JM Wholesale. They sell quality CBD products to help me grow my small CBD Business. Products arrive really quickly and they have great
May 9, 2025
Reply from JM Wholesale Ltd
Hi,
Thank you so much for your kind review! We're delighted to hear that JM Wholesale has been a valuable partner in helping grow your CBD business. It's great to know you're happy with the quality of our products and our speedy delivery. We truly appreciate your support!
Thanks,
JM Wholesale Team
Great service and quality products
Great service and quality products. I'll definitely be back.
April 16, 2025
Reply from JM Wholesale Ltd
Hi Susie,
Thank you so much for the fantastic review!
We’re delighted to hear you were happy with both our service and product quality. It truly means a lot to the JM Wholesale team, and we can’t wait to welcome you back again soon!
Best regards,
JM Wholesale Team
Reply from JM Wholesale Ltd
Hi Brad,
Thanks so much for the great review!
We’re really glad to hear that you’re happy with both our products and delivery service. Consistency is what we aim for, so it’s great to know we’re hitting the mark.
We appreciate your continued support!
Best regards,
JM Wholesale Team
The Prices are very High compare to VSL…
The Prices are very High compare to VSL on everything and no free next day delivery
April 17, 2025
Reply from JM Wholesale Ltd
Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear that you found our prices higher compared to VSL. We always aim to offer competitive pricing while maintaining the quality of service and products our customers rely on.
Regarding next-day delivery, we understand how important fast shipping is and are continuously reviewing our delivery options to provide the best possible value. While we may not currently offer free next-day delivery, we strive to keep our shipping services reliable and efficient.
Your comments are appreciated and will be taken into account as we work to improve. If you’d like to discuss your concerns further or have specific product comparisons, we’d be happy to help — please feel free to reach out to our customer service team directly.
Best regards,
JM Wholesale Team
good fast service as always
April 14, 2025
Reply from JM Wholesale Ltd
Hi,
Thank you for your continued support and great review!
We’re thrilled to hear that you’re happy with our fast service — it’s always our goal to provide a quick and seamless experience for our customers!!
Best regards,
JM Wholesale Team
Reply from JM Wholesale Ltd
Hi Ray,
Thank you so much for the wonderful feedback!
We’re thrilled to hear that you continue to experience both excellent service and top-quality products with us. Your support means a lot to the team, and we look forward to providing you with the same great experience next time!
Best regards,
JM Wholesale Team
Good service 5star
April 8, 2025
Reply from JM Wholesale Ltd
Hi,
Thank you for the fantastic 5-star review!
We’re so glad to hear that you were happy with our service. We truly appreciate your support!
Best regards,
JM Wholesale Team
Outstanding Service
🌟🌟🌟🌟🌟
Outstanding Service & Genuine Partnership
I’ve had the pleasure of working with this wholesaler recently and couldn’t be more impressed. From day one, the communication has been excellent — fast, clear, and genuinely supportive. A huge thank you to Jade and the team, whose customer service has been nothing short of outstanding. She’s been proactive, incredibly helpful, and an absolute pleasure to deal with throughout the process.
They’ve gone above and beyond to assist with our product ranges, and the whole experience has been smooth and stress-free. It’s rare to find a supplier who feels this approachable and invested — their professionalism and commitment to quality really shine through.
Highly recommended for anyone looking for reliable, forward-thinking wholesale support in the CBD space.
April 9, 2025
Unprompted review
Reply from JM Wholesale Ltd
Hi Ben,
hank you very much for your generous and detailed feedback. We are truly pleased to hear that your experience with our team, especially Jade, has been so positive and supportive. Providing clear communication and exceptional customer service is at the core of what we strive for, and it’s rewarding to know this has made a difference for you.
We greatly appreciate your recognition of our commitment to professionalism and quality, as well as your recommendation. It has been a pleasure working with you, and we look forward to continuing to support your business with reliable and forward-thinking wholesale solutions.
Thank you once again for your trust and partnership.
Best Regards,
JM Wholesale Team
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