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Established in 1979, JMI Windows are a family-owned business with a showroom based in Mere Green, Sutton Coldfield. Over the past four decades, our team has carefully selected the very best suppliers of the very highest quality windows and doors from classic traditional styles to modern contemporary styles, you can be sure that with us will get exactly what you want to enhance your home - all delivered with a professional installation service and attentive aftercare customer service. Our expertise also extends to the supply and fit of garage doors, conservatories, warm roofs, lantern roofs, outdoor living spaces, roofline replacements, secondary glazing and window repairs. Our showroom is open MONDAY - THURSDAY 9.30 - 5.00, FRIDAY 9.30 - 4.30, SATURDAY 10.00 - 3.00 or we are happy to do home visits so simply call: 0121 323 5070 or email: enquiries@jmiwindows.co.uk for a free, non-obligatory quotation.
United Kingdom
We wanted a juliete balcony and a wider lounge patio doors. A very messy job.
From start to finish the ⁰men on the job were fantastic
and cleaned up every day.It took 5 men to lift the glass balcony up on a lift with scaffold as it was over 130kgs.
They had never done such a large balcony before.
It looks fantastic.
The plasterer and electrician were brilliant and the finish is ready for the decorator.
I cannot fault their workmanship.
Mere Green/ Sutton Coldfield. Four Oaks Location.
Beyond dreadful. Worst after sales care experience not only from a window company but any business.
I've has three previous experiences with upvc windows with other companies. On each occasion all post fitting issues were dealt with professionally, competently, without fuss, protest or attitude. JMI are the Exact Opposite.
Windows supplied appear to my eyes to be very low quality, poorly manufactured with obvious defects. After sales inspection a complete disgrace. They just don't care and left me stunned and insulted.
Site visit to inspect resulted in being told that's just how it comes from the factory. Imagine buying a new kitchen and having the supplier tell you that. Its ridiculous. Multiple issues.
Very pricey compared to other suppliers. If you're going to charge 20% more than the rest, at least ensure you offer a superior service not a Worse one.
I now have two choices. Take JMI to the civil courts or dump the offending windows, start again and write off thousands of pounds.
I utterly condemn this company.
Don't sign the contract. Walk away and go elsewhere
Reply from JMI Windows
Thank you for leaving a review. We take feedback very seriously; however, I’m afraid we cannot find any record of a client matching your name on our system. We strive to provide 5-star service, therefore if your review is genuine and you feel you have received anything less, we would greatly appreciate the opportunity to rectify this. Please contact us on 0121 323 5070 or email kevin.masefield@jmiwindows.co.uk who will personally investigate your feedback further.
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