John Clark Motor Group - BMW Tayside Reviews 

669
•
TrustScore 5 out of 5

4.8

Kings Cross Road, Dundee, DD2 3XH Dundee, Scotland, GB

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Rated 5 out of 5 stars

A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. I recently purchased a new vehicle from BMW Tayside and was extremely impressed with the whole experience. From the moment we first visited the dealership, we... See more

Rated 5 out of 5 stars

I collected my new iX1 on the 16th September and as this was my first EV I was very anxious and nervous. Lee Finnegan the sales executive was in charge of the hand over and he immediately took awa... See more

Company replied

Rated 3 out of 5 stars

Would have liked to have been presented with my new car actually inside showroom rather than outside in the cold weather.disappointed with no small token from the garage as in any gift ,after a big ca... See more


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Motorcycle Dealer
  7. Used Car Dealer

Written by the company

Buying a BMW car offers you a premium driving experience and at John Clark Tayside BMW we aim to deliver a premium level of service as well. Located on Rutherford Road on the Dryburgh Industrial Estate in the north of Dundee, we are easily accessible from the city centre (A90) as well as the wider area of Perth, St Andrews, Cupar and Edinburgh. At our showroom we have the full range of new BMW cars available as well as a great selection of deals on Approved Used cars and you can test drive any of the models we have in stock. Our expert staff members are passionate about BMW and they will be able to guide and advise you every step of the way. Contact BMW Tayside, Dundee today and learn more about our new & used cars for sale. Come and visit us today to get your BMW journey on the road.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Kings Cross Road, Dundee, DD2 3XH, Dundee, Scotland, United Kingdom

  • 01382 815 993

4.8

Excellent

TrustScore 5 out of 5

669 reviews

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4.8

All reviews

(669)

1,989 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently purchased my brand new BMW…

I recently purchased my brand new BMW from John Clark (Tayside) and the whole experience was exceptional from start to finish.

From my initial enquiry through to collection, the team were professional, knowledgeable and genuinely focused on making sure everything was right.

Communication throughout was excellent, everything was clearly explained, and nothing ever felt like too much trouble.

A special mention to Robbie, who looked after me throughout the process.

He covered all bases, kept me informed and made the entire purchase straightforward and enjoyable. He is a real credit to the dealership.

Having looked at several premium brands before deciding on BMW, the combination of the quality of the car and the level of service made the decision an easy one.

I also reviewed several BMW dealerships around Scotland and UK, John Clark was by far the better experience.

Buying a new car should feel like a special experience, and this dealership delivered exactly that.

First-class service, a fantastic car and a team I would have no hesitation recommending.

Five stars.

September 29, 2026
Rated 5 out of 5 stars

Excellent Service..

Excellent service from start to finish.
I recently purchased a new vehicle from BMW Tayside and was extremely impressed with the whole experience. From the moment we first visited the dealership, we were made to feel genuinely welcome.
A special mention must go to Robbie, who looked after us throughout. He was professional, courteous, friendly and knowledgeable, and made the whole process incredibly straightforward. At no point did we feel pressured, and communication throughout was excellent.

October 1, 2026
Rated 5 out of 5 stars
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for your wonderful feedback! We're pleased to hear about the excellent customer service you received from Robbie and we wish you all the best with your new car

Lesley

Rated 5 out of 5 stars

A very straightforward and professional…

A very straightforward and professional interaction with Lee. He was proactive and responded to my questions and emails quickly. The whole process was seamless and Lee turned up on his day off for the car handover. He then spent an hour explaining the new iDrive. He is a credit to John Clark Motor Group and made what can be a stressful experience very enjoyable. Highly recommended.

October 2, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you Simon! we appreciate you taking the time to leave us your for your wonderful review! We're thrilled to hear that your experience with Lee was so seamless and professional. His dedication to providing customer-centric support truly reflects our commitment to quality service, and we appreciate your high recommendation!

Lesley

Rated 5 out of 5 stars

Its all about the service

Its all about the service! This is the 4th BMW I have bought from John Clark and my 10th overall. I drive 380 mile round trip to do business with John Clark because the service is so much better. It is personal friendly and always helpful. Most of all the service is fair! They have always been fair to me on price part exchange and any extras needed. Don't change guys!

October 2, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Dominic, thank you for your review! We're pleased to hear that you value our customer-centric service and find our team to be personal, friendly and trustworthy. Your loyalty means the world to us, and we look forward to supporting you with your next BMW purchase!

Lesley

Rated 5 out of 5 stars

This is our seventh BMW from John Clark Tayside.

This is our seventh BMW from John Clark BMW Tayside, and on every occasion, including aftercare service, we have been treated like royalty. The entire Team at John Clark BMW Tayside simply can not do enough for you, whether it's buying a new car, getting a service, or having some maintenance carried out.

I must make special mention of the highly helpful professionalism of Glenn MacIntosh, who is always there to call upon for a bit of support, and for the immediate engagement of Cat at reception, who greets you with a smile every time you walk through the front door.

Regardless of how the day is going for the team at BMW Tayside, they always go above and beyond to make your day go that little bit easier, if not that little bit more special.

No, I don't work for BMW Tayside; I just know when the Leadership Team have got it right....! and I enjoy "shopping" there!

October 2, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for taking the time to leave us your feedback Derek! We're pleased to hear that you felt treated like royalty during your visits to John Clark BMW Tayside. Your kind words about Glenn and Cat truly highlight our commitment to our customers and we appreciate your trust in our team for quality service and support. We look forward to welcoming you back for your next BMW experience!

Lesley

Rated 5 out of 5 stars

Well done Lee

Each step in the process clearly explained.

September 30, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for your feedback Palmer! we are very pleased to hear you had such a positive experience with us at BMW and we look forward to welcoming you back in the future.

Lesley

Rated 5 out of 5 stars

Great Service on collection of a new car.

I collected my new iX1 on the 16th September and as this was my first EV I was very anxious and nervous.
Lee Finnegan the sales executive was in charge of the hand over and he immediately took away all my anxiety and was simply just AMAZING.
Lee Finnegan was so very patient, so very helpful and never did he once try and rush me even when I asked the same question twice or three times.
All I can say in a heart beat that any one who gets a new car from John Clarke MUST see that they get Lee Finnegan for the hand over.
Thanks Lee.

September 16, 2026
Unprompted review
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you Nizar! We appreciate you taking the time to leave us your feedback. We're happy to hear that Lee Finnegan provided you with such amazing support during your handover and helped ease your anxiety about your first EV. Your trust in or service means a lot to us and we look forward to welcoming you back for any future needs!

Lesley

Rated 5 out of 5 stars

Had a great experience buying my car…

Had a great experience buying my car from BMW. Robbie was friendly, professional, and really helpful throughout the whole process. He made everything straightforward and stress-free, kept me informed, and provided excellent customer service from start to finish. Really happy with the car and the overall experience.

September 28, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you Ryan! we appreciate you taking the time to leave us your feedback. We're pleased to hear that Robbie provided you with friendly, professional, and trustworthy support throughout your car buying experience. Your satisfaction is our priority, and we look forward to serving you again in the future!

Lesley

Rated 5 out of 5 stars

Lee was excellent

Lee was excellent, great communication and knowlegable. During the process Glenn was very helpful, keeping in contact and always helpful.

September 27, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for leaving your feedback Arthur! We're happy to hear that Lee provided excellent service with great communication and that Glenn was so helpful throughout the process. We wish you well with your new car and we look forward to serving you again in the future!

Lesley

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff

September 24, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you Lorraine for your feedback! We're pleased to hear that you found our staff very friendly and helpful. Your kind words will be shared with the team as we continue to strive for high quality service and support.

Lesley

Rated 5 out of 5 stars

Lee was extremely helpful to me

Lee was extremely helpful to me . Very understanding of my situation and made the purchase easy to make. He was kind and took things at my pace which was brilliant

September 20, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you Lynn! We're pleased to hear that Lee was extremely helpful and made your purchase easy while being understanding and kind. Your experience reflects our commitment and we look forward to supporting you again in the future.

Lesley

Rated 5 out of 5 stars

Great team

the team were all really helpful, got us into the car we wanted, hassle free and car arrived when promised, thank you.

September 21, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you Grant! we really appreciate you taking the time to leave us your feedback! We're pleased to hear that our team was helpful and that you got into the car you wanted hassle-free and we look forward to welcoming you back soon!

Regards,
Lesley

Rated 5 out of 5 stars

Excellent "Sales Person"

Lee Finnegan helped us with the purchase of our latest BMW. (7 in total). He was very helpful & encouraging - not pushy in any way just kind & very attentive. This was our first purchase from John Clark & it won't be our last!!

September 20, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for taking the time to leave us your feedback Barbara! We're pleased to hear that Lee provided you with such helpful and attentive service during your BMW purchase, we will be sure to feed this back to him. Your trust means a lot to us and we look forward to welcoming you back for your next vehicle!

Regards,
Lesley

Rated 5 out of 5 stars

Great service & staff

Great service & staff
Quick and painless process of trade in and purchase of my new car.

First class dealer

September 13, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for taking the time to leave us your positive feedback Ian! We're pleased to hear that you experienced great service and a quick, painless process for your trade-in and purchase. Your kind words motivate our team to continue providing reliable support and we look forward to welcoming you back in the future!

Regards,
Lesley

Rated 5 out of 5 stars

Superb to deal with

Excellent service form all at John Clark tayside especially Robble considering he was new to sales although worked in motoring industry number of years very polite and professional went the extra mile.

September 19, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you Malcolm! We're happy to hear that you received excellent service from Robbie, especially as he is new to sales. Your recognition of his politeness and professionalism truly reflects our team at BMW and we look forward to welcoming you back soon!

Regards,
Lesley

Rated 5 out of 5 stars

Wanted to upgrade my 2 series but…

Wanted to upgrade my 2 series but wasn't sure what I wanted. Spoke to David Fyffe who was so helpful from the word go! Saw a car i liked and wanted and he made it happen. He was so professional and helpful the whole way though. He made the whole process so easy. Love my new car so much! Thank you David!

September 17, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you Siobhan! We appreciate you taking the time to leave us your feedback. We're thrilled to hear that David provided you with such reliable support throughout your upgrade process. Enjoy your new car, and we look forward to serving you again in the future!

Lesley

Rated 5 out of 5 stars

John Clark BMW Tayside

Jordan Spry was very friendly and informative throughout the sale process.I genuinely cannot find fault with the sales process and felt very well looked after.

September 12, 2026
John Clark Motor Group - BMW Tayside logo

Reply from John Clark Motor Group - BMW Tayside

Thank you for leaving us your feedback Gregor! We're pleased to hear that Jordan provided you with friendly and informative service throughout the sales process!

Kind regards,
Lesley

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