John Clark Motor Group - John Clark Mini Tayside Reviews 

249
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TrustScore 4.5 out of 5

4.6

King's Cross Road, DD2 3PT Dundee, Tayside, GB

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Rated 5 out of 5 stars

I was very happy with service I received from Brian Beattie. My son and I looked at the Minis available. Brian encourge me to take a wee run in the car, that I liked. It was magic. On my return he had... See more

Rated 5 out of 5 stars

The ambience of the showroom was outstanding! The staff were courteous and attentive. Liam McDonald was absolutely magic! He had everything ready for a seamless exchange of our cars. Keep up the go... See more

Company replied

Rated 5 out of 5 stars

The team at John Clark Mini really look after you from start to finish of buying a car. Their attention detail is second to none. Knowledgeable and friendly throughout. I would highly recommend them... See more

Company replied

Rated 3 out of 5 stars

I live in Northern Ireland and I collected car from John Clark Mini in Dundee in Scotland. Upon returning home I discovered that the car had a scrape on rear diffuser that was not pointed out. Also th... See more


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Motorcycle Dealer
  7. Used Car Dealer

Written by the company

As an official MINI franchise dealer, John Clark MINI in Tayside, Dundee is the only place to come if you are looking for high-quality cars at affordable prices. Visit our showroom to explore the full new MINI car range and talk to our friendly experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning a MINI simple and straightforward. We also have a great collection of affordable, Approved Used MINI cars, which can be viewed online or at our Tayside MINI dealership. As well as sales, we have an extensive servicing and parts centre to support you throughout your MINI ownership. Contact John Clark MINI, your local MINI dealership, for more information, or visit us by following the directions to our dealership above. We look forward to welcoming you.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • King's Cross Road, DD2 3PT, Dundee, Tayside, United Kingdom

  • 01382 835235

4.6

Excellent

TrustScore 4.5 out of 5

249 reviews

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4.6

All reviews

(249)

1,989 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and knowledgeable

I was very happy with service I received from Brian Beattie. My son and I looked at the Minis available. Brian encourge me to take a wee run in the car, that I liked. It was magic. On my return he had worked out an offer for my current car. The paperwork was completed timiously. Once signed everything approved the deal was done within 2 day. No hiccups sailed through everything. Brian was clear and very easy to chat through. Great experience. Thank you, will definitely go back.

October 6, 2026
Rated 5 out of 5 stars

Val was very helpful and kept me…

Val was very helpful and kept me informed every step of the way.

September 28, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you for your feedback! We're pleased to hear that Val was very helpful and kept you informed every step of the way. We wish you all the best with your new car and we look forward to supporting you again in the future!

Lesley

Rated 5 out of 5 stars

John Clark Mini Tayside

The ambience of the showroom was outstanding! The staff were courteous and attentive. Liam McDonald was absolutely magic! He had everything ready for a seamless exchange of our cars. Keep up the good work!

October 2, 2026
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you Eddie! We really appreciate you taking the time to leave us your feedback. We're pleased to hear that you enjoyed the outstanding ambience of our showroom and found our staff, especially Liam McDonald, to be courteous and attentive. We will be sure to feed your kind words back to him and we look forward to welcoming you back in the future!

Lesley

Rated 5 out of 5 stars

Very easy handover

Very easy handover. Everything was covered. Brian was informative, friendly and spent time working out what was best for me. Love my new mini.

September 30, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you for taking the time to leave us your feedback! We're pleased to hear that the handover was very easy and that Brian provided you with informative and friendly support. Enjoy your new Mini, and we look forward to serving you again with our reliable and customer-centric service!

Lesley

Rated 5 out of 5 stars

Liam was great

Liam was great

September 25, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thanks for leaving us your feedback Jacqualene! we appreciate the recognition for Liam and we look forward to supporting you in the future

Lesley

Rated 5 out of 5 stars

Amazing service

The team at John Clark Mini really look after you from start to finish of buying a car. Their attention detail is second to none.
Knowledgeable and friendly throughout. I would highly recommend them to anyone and the cars are brilliant.

October 2, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you for taking the time to leave us your feedback Philip! We're pleased to hear that our attention to detail made your car buying experience so positive. Your recommendation means a lot to us and we look forward to supporting you again in the future!

Lesley

Rated 5 out of 5 stars

Great customer service from Valerie who…

Great customer service from Valerie who gave up her day off to personally see our car sale through. So nice to be valued.

September 25, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you for your taking the time to leave us your review! We're pleased to hear about the great customer service you received from Valerie. We look forward to supporting you again in the future!

Lesley

Rated 5 out of 5 stars

David was great and informative all the…

David was great and informative all the way from the test drive to picking up the car!

September 19, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you for taking the time to leave us your feedback! We're pleased to hear that David provided great and informative support throughout your experience, from the test drive to picking up your car. We appreciate your trust in us and look forward to serving you again!

Lesley

Rated 5 out of 5 stars

Friendly

Friendly, informed and efficient

September 18, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you for taking the time to leave us your feedback after your experience at Mini! We are pleased to hear you had a positive experience and we look forward to assisting you in the future

Lesley

Rated 5 out of 5 stars

Excellent service

Val the sales person

September 22, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you for taking the time to leave us your review. We're pleased to hear that Val provided you with such excellent service. Your feedback inspires our team to continue delivering reliable service and we look forward to welcoming you back soon!

Lesley

Rated 5 out of 5 stars

Great experience buying my mini with…

Great experience buying my mini with this company. Very helpful would highly recommend to family and friends.

September 13, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you Janine! We appreciate you taking the time to leave us your review and we're pleased to hear you had a great experience buying your mini with us and found our team helpful. Your recommendation means a lot to us and reflects our commitment to providing a positive experience

Regards,
Lesley

Rated 5 out of 5 stars

Liam was very attentive from start to…

Liam was very attentive from start to finish. He appreciated I wouldn't take in all the gadgets & gizmo's but was only a phone call away for help.
To date I have thoroughly enjoyed the driving experience

September 12, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you for taking the time to leave us your feedback Sharon! We're pleased to hear that Liam provided attentive support and that you've thoroughly enjoyed your driving experience!

Lesley

Rated 5 out of 5 stars

As soon as I entered the dealership I…

As soon as I entered the dealership I was assisted by the salesman
He listened to what I wanted and went out of his way to help

September 19, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you Carolyn for taking the time to leave us your review! We're pleased to hear that our salesman listened to your needs and went out of his way to help you. Your experience reflects our commitment to our customers and we look forward to welcoming you back soon!

Lesley

Rated 5 out of 5 stars

Everyone at John Clark mini was…

Everyone at John Clark mini was extremely helpful and friendly! David answered all my questions and was very accommodating ⭐️⭐️

September 11, 2026
John Clark Motor Group - John Clark Mini Tayside logo

Reply from John Clark Motor Group - John Clark Mini Tayside

Thank you for taking the time to leave us your review! We're pleased to hear that everyone at John Clark Mini was extremely helpful and friendly and that David provided you with the support you needed. Your feedback means a lot to us, and we look forward to welcoming you back for more quality service in the future!

Lesley

Rated 2 out of 5 stars

Poor Delivery , Can do better !

My 1st irk was on the uplift of my approved Mini Clubman ( Mini Tayside) , where it was in by no means cleaned to a standard one would expect. Dusty & Bird droppings on windscreen along with extensive white marks on nearside plastic at sill level. No attempt to remove/polish out what guess was old bird dropping marks clear on bonnet and roof.
Then , I took home for my husband who whilst cleaning and going through the car to find a fog light inopertive along with the 4 tyres being the wrong size for car as advised by mini data.
(Apparently, when out having wheels refurbished they replaced the tyres with the wrong tyres)
I found it very disappointing that it was for the customer to pick up and not by garage or during new MOT pre uplift.
This has led me to question what else (hopefully nothing) and caused a trip from West Lothian to Dundee to have rectified.
Overall, I would have expected a perfectly presented car and especially so as is sold as an approved example.
I should be praising the service recieved however as clear from above, it has fell way short of expectations.
Can do better !

August 14, 2026
Unprompted review
Rated 3 out of 5 stars

Could have had a better experience

I live in Northern Ireland and I collected car from John Clark Mini in Dundee in Scotland. Upon returning home I discovered that the car had a scrape on rear diffuser that was not pointed out. Also the tyres were mixed runflats and non runflats on same axle. Two tyres were cheap budget Invovic Chinese ones. Upon inspection by my local Mini dealer one of these had a bulge on the sidewall which was described as dangerous! John Clark Mini did pay for two new tyres to replace these and also the inspection hence they got more than the one star I was going to give. If I deal with them again I will pay greater attention before buying and collecting the vehicle.

March 18, 2026
Rated 2 out of 5 stars

Second Hand Mini Buyer = Second Class Citizen

Bought a used Mini and the car was not as agreed on collection with 2 MOT failure points despite having just been MOT’d !
In the end took 28 days to get the car as agreed after stories, missed timelines and lack of contact.
Felt as a second hand car buyer I was an inconvenient necessity.

April 2, 2026
Rated 5 out of 5 stars

Great experience it’s the first time I…

Great experience it’s the first time I have bought a car from John clark.
Colin the manager and Julie the sales ensured I had a great experience and discussed the electric vehicle which I purchased.
Would recommend anyone looking for a car to go to the mini branch in Dundee.

March 13, 2026
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Reply from John Clark Motor Group - John Clark Mini Tayside

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Colin, Julie and the management team at MINI Tayside.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Rated 1 out of 5 stars

3 weeks to get a used car and not even serviced like we asked

Three weeks to get a car ready for wife. We asked on several occasions is the gearbox and transmission oil been done was told it was and after collecting it and contacting a mini service centre we find out it's not so having to get that done next week the car was not even serviced before we go it, if it was it aint documented, what took them three weeks. Spend yesterday polishing the car and using tar remover to get tar of the bottom of the car. On handover was handed keys explained we had one before but gearbox went in it hence use been very cautious about ensuring things were done right. They also added things on which until the final day of collecting we never got an itemisation of price until wife spoke to manager and if I new price at the start would never of taken them. The fact we told garage at very start we needed car asap and the took near on 3 weeks is reason for zero stars and no servicing was done

Had the car for 8 days now and already on the way back to John clark mini the spring has snapped which has caused a blow out, yet the car has just had a mot done with no advisories. Springs don't just break and corrosion should of been picked up on on the mot

April 10, 2026
Unprompted review
Rated 3 out of 5 stars

Friendly staff but stressful experience

I recently purchased a car and overall had a positive experience with the dealership. The staff were very friendly, approachable, in a relaxed environment, which I really appreciated.
However, communication around the delivery of the car could have been much better. I wasn’t given clear information about when to expect the vehicle, and I only received confirmation of the delivery date four days beforehand. This made it difficult to plan ahead and caused some unnecessary uncertainty.

February 22, 2026

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