Our experience was excellent from start to finish. Mike was welcoming and informative from the start. He truly listened to our wants and needs for our next vehicle and found our unicorn car in rapid t... See more
Location
Switch locationAbbotswell Road, The Autoplex., AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
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See what reviewers are saying
Assistance in choice of car from sales personnel, Scott, was invaluable in helping my wife and I with our final decision on choice of car make and model. Follow up e-mails and phone calls, on any ques... See more
Company replied
Purchase of a new R5 went very smoothly. Sales staff easy to deal with. Happy to explain the process as well as offer no pressure additional services. Vehicle collection equally smooth. Explanation o... See more
Company replied
Have been a very pleasant experience, starting with the organisation, the reception and the staff. Totally enjoyed driving the electric Renault 4; smooth and nippy, the car had most of the option some... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Motorcycle Dealer
- Used Car Dealer
Written by the company
At Specialist Cars Renault in Aberdeen, we are always delighted to welcome new and returning customers. As one of the most experienced and reputable Renault dealers in Scotland, we’re your one-stop-shop for any Renault vehicle needs. Whether you are in the market to purchase your first Renault, wanting to upgrade your existing vehicle or are looking to book your vehicle in for a service, we’re a trusted Renault dealer that will provide you with outstanding levels of customer ser
John Clark Motor Group
Written by the company
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contact info
Abbotswell Road, The Autoplex., AB12 3AD, Aberdeen, West Tullos Industrial Estate, United Kingdom
- 01224 677 800
4.6
Excellent
411 reviews
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When purchased car
When purchased car, scratch was ment to be polished out when picking up car 1 week later, returned to pick up car, and wasn't fixed also wheel trims all scratched, no parcel shelf and full car not valeted properly. Agreed to a date to travel back up to adress issues, but when date arrived couldn't supply me with a courtesy car until few weeks later again. When returned for car all complete but car was still filthy inside. The person I dealt with was good salesman and genuine but was having to do too much regarding full garage. Also telephone communication was a nightmare as felt I was always contacting garage.
August 20, 2025
Reply from John Clark Motor Group - John Clark Renault
Good morning Mr Pettigrew,
Thank you for providing your feedback. We are sorry to hear about the issues you experienced both with the initial condition of the vehicle and the subsequent service process.
It is clear from your review that the vehicle preparation and attention to detail fell short of the high standards we aim to uphold. We sincerely apologize that the agreed-upon repairs and essential items were not addressed prior to your collection, and that the final valet was unsatisfactory.
We also regret the inconvenience and delays you faced in trying to resolve these matters, particularly with the communication difficulties and the issue of securing a courtesy car. We understand that this has been a frustrating experience and apologize for the extra effort and time this required on your part.
We value your feedback on the overall process and will use it to review our internal communication and vehicle preparation procedures to prevent similar situations in the future.
Kind regards,
Lisa
Such and easy experience when I…
Such and easy experience when I purchased my new car , sales person Lewiis Kinsberg was so helpful throughout.
September 30, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Renault
Good Afternoon, James.
Thank you for your review of John Clark Renault. We’re delighted to hear that your car purchase was such an easy and enjoyable experience and that Lewis was so helpful throughout the process. We’ll be sure to share your kind words with Lewis and the team.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
It was a day that we planned to visit …
It was a day that we planned to visit a number of car dealerships. But we didn't get any futher than Renault.
We saw a Scenic in the showroom, with its details displayed near by. Giving us the information needed for us to make an easy decision.
James from car sales was on hand to answer our questions and start the process. He kept us up-to-date with the different paperwork needed to be filling in and arrival time of the car.
On the day of our car collection, we had a few hours delay due to technical issues with computers. To ease our wait we where given a car to use to go for lunch, which John Clark Motor Group offered to pay for.
We have had our car for two weeks now, and are delighted with our Renault Scenic.
September 25, 2025
Reply from John Clark Motor Group - John Clark Renault
Good Morning, Eileen.
Thank you for your detailed review of John Clark Renault. We’re delighted to hear that your visit turned into such a positive experience and that the Renault Scenic caught your eye right away. It’s great to know that James was on hand to answer your questions, keep you informed throughout the process, and ensure everything ran smoothly from start to finish. We appreciate your patience during the short delay on collection day and are glad the team were able to make things more comfortable for you. It’s wonderful to hear that you’re now enjoying your new Scenic, we’ll be sure to share your kind words with James and the team.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Scot was very Professional and
Scot was very Professional and
we were bery happy with all staff.
September 30, 2025
Reply from John Clark Motor Group - John Clark Renault
Good Morning, John.
Thank you for your review of John Clark Renault. We’re really pleased to hear that Scot provided such professional service and that you were happy with all of our staff during your visit. We’ll be sure to share your kind words with the team.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Thank you Scott Arthur for all your…
Thank you Scott Arthur for all your help much appreciated great job and sales man very friendly and answering all my questions the car is fantastic love it would recommend anyone to buy a car from John clark
October 1, 2025
Reply from John Clark Motor Group - John Clark Renault
Good Morning, Anne.
Thank you for your review of John Clark Renault. We’re so pleased to hear that Scott Arthur provided such friendly and helpful service, taking the time to answer all your questions and make sure you were happy with your purchase. It’s fantastic to know you’re loving your new car, and we truly appreciate your recommendation.
We’ll be sure to share your kind words with Scott and the team, and we look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Good decision 👍
Just get my car from Autoplex and that was good decision. Scott was briliant and very helpfull thrue all paperwork. Time I been there Beata very attentive make me feel very welcome. All staff who I met thrue that time very friendly and nothings was a problem. Well done guys👍
September 27, 2025
Reply from John Clark Motor Group - John Clark Renault
Good Afternoon, Marcelina.
Thank you for your review of John Clark Renault. We’re so pleased to hear that choosing your car from the Autoplex was such a good decision and that Scott supported you brilliantly through all the paperwork. It’s wonderful to know Beata made you feel so welcome and that the whole team were friendly and helpful throughout your visit.
We’ll be sure to share your kind words with Scott, Beata, and the rest of the team. We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Traded in a Renault Koleos,had it for 5…
Traded in a Renault Koleos,had it for 5 years
,an excellent car. Got a good trade in price for it.
Sales man was very informative,came up with an excellent deal,couldn’t refuse it
September 26, 2025
Reply from John Clark Motor Group - John Clark Renault
Good Afternoon, Sydney.
Thank you for your review of John Clark Renault. We’re delighted to hear that you had such a positive experience trading in your Renault Koleos after five years and that you received a strong trade-in price. It’s great to know our salesman provided clear information and was able to put together an excellent deal for you.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
See James better than any salesman.
See James better than any salesman.
September 24, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Renault
Good Afternoon, Kevin.
Thank you for your review of John Clark Renault. We’re delighted to hear that James made such a great impression and looked after you so well. We’ll be sure to share your kind words with him and the team. We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards, Erin
Renault 5 purchase top service.
Spoke to Scott Arthur on wanting to purchase a new Renault 5.
Very friendly, straight talking and helpful in sorting everything out for me. Highly appreciated.
Highly recommend. I have also bought used VW Tiguans from VW John Clark before and they were also very helpful.
I will definitely keep using the John Clark Motor Group in the future.
Thanks.
James Winks
Shetland Islands
September 22, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Renault
Good Morning, James.
Thank you for your review of John Clark Renault. We’re delighted to hear that Scott was so friendly, straightforward, and helpful in supporting you with your interest in the new Renault 5. It’s fantastic to know you’ve also had positive experiences with John Clark Volkswagen in the past and that you’d highly recommend our group.
We truly value your loyalty and kind words, and we’ll be sure to share your feedback with Scott and the wider team. We look forward to welcoming you again to John Clark Motor Group in the future.
Best Regards,
Erin
Scott at renault great service
September 18, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Renault
Good Afternoon, Alexander.
Thank you for your review of John Clark Renault. We’re delighted to hear that Scott provided you with great service. We’ll be sure to share your kind words with him and the team.
We truly appreciate your feedback and look forward to welcoming you back to John Clark Renault in the future.
Best Regards,
Erin
Fantastic salesman not pushy and very helpful
Great service and suffer for
Matthew Rose, couldn’t have been more helpful in helping me choose the right car for me.
Delighted with the can and it’s fuel economy, just what I was looking for
August 26, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Renault
Good Afternoon, William.
Thank you for your great review! We're so pleased to hear that Matthew provided such helpful and supportive service, making sure you found the right car to suit your needs. It’s fantastic to know you’re delighted with your car and its fuel economy, it sounds like the perfect match.
We’ll be sure to pass on your kind words to Matthew. If there’s ever anything more we can do to support you, please don’t hesitate to get in touch.
Best regards,
Erin
Extremely easy to deal with
Extremely easy to deal with, explanations were honest and precise, sales leader had an extremely likable leadership style.
August 31, 2025
Reply from John Clark Motor Group - John Clark Renault
Good Morning, Ian.
Thank you for your kind feedback! We're so pleased to hear that you found the process straightforward and appreciated the clear, honest explanations.
If there’s anything more we can do for you, please don’t hesitate to reach out.
Best regards,
Erin
Super smooth experience
Scott was very helpful and reassuring throughout the whole process of buying my new car, bearing in mind that I have had last car for around 15 years and cars have certainly moved on in that time (I'm a bit of a dinosaur!). Scott kept me informed along the way and my car was ready for collection on the agreed date, everything just went so smoothly!
September 4, 2025
Reply from John Clark Motor Group - John Clark Renault
Good Afternoon,
Thank you for your thoughtful review! We're delighted to hear that Scott made the process of buying your new car such a smooth and reassuring experience, especially after so many years with your previous vehicle. It’s great to know he kept you informed throughout and ensured everything was ready right on time.
We’ll be sure to pass on your kind words to Scott. If you ever have any questions as you get to know your new car, please don’t hesitate to get in touch.
Best regards,
Erin
Whole experience at Renault was great
Whole experience at Renault was great. Scott helped us from start to finish. He was very knowledgeable and went out of his way to showcase all the cars we were interested in, and helped us find exactly what we wanted.
September 5, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Renault
Good Morning, Daisy.
Thank you for your fantastic review! We're so pleased to hear that your whole experience at Renault was such a positive one. It’s wonderful to know Scott supported you from start to finish, using his knowledge and care to help you find exactly the right car.
We’ll be sure to pass on your kind words to him. If there’s ever anything else we can do for you, please don’t hesitate to get in touch.
Best regards,
Erin
Super experience buying from John Clark…
Super experience buying from John Clark Renault and dealing with Scott Arthur! A swift purchase this week and Scott pulled out the stops to get everything sorted and car delivered within a few days! Thanks to all involved and particularly Scott! Pleasure to deal with and recommended!
September 5, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Renault
Good Morning,
Thank you for your fantastic review! We're thrilled to hear you had such a great experience purchasing your car with us and that Scott went the extra mile to ensure everything was sorted quickly and your car delivered within just a few days.
We’ll be sure to pass on your kind words to Scott and the rest of the team. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Best regards,
Erin
Scott Arthur gave me a truly fantastic…
Scott Arthur gave me a truly fantastic service and this is the second car from him this year. Thanks again!
September 3, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Renault
Good Morning, David.
Thank you for your wonderful review! We're delighted to hear that Scott has provided you with fantastic service once again and that you’ve chosen your second car with him this year. Your loyalty means a great deal to us.
We’ll be sure to share your thanks with Scott. If there’s ever anything more we can do to support you, please don’t hesitate to reach out.
Best regards,
Erin
From start to finish absolutely no problems good salesman always there to help and answer your questions. Certainly recommend John Clark. Aberdeen
From start to finish absolutely no proble
August 31, 2025
Reply from John Clark Motor Group - John Clark Renault
Good Morning, Andrew.
Thank you for your great review! We're so pleased to hear everything went smoothly from start to finish and that our salesman was always on hand to help and answer your questions. Your recommendation means a lot to us.
If there’s anything more we can do for you in the future, please don’t hesitate to reach out.
Best regards,
Erin
I have always hated dealing with car…
I have always hated dealing with car dealerships to buy cars.
This experience was good though, due mainly to Scott Arthur who was great to deal with.
August 20, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Renault
Good Morning, John.
Thank you for your honest feedback. We’re so pleased to hear that Scott helped turn what is often a stressful process into a positive experience for you. Your kind words mean a lot, and we’ll be sure to share them with Scott.
If there’s anything more we can do to support you, please feel free to get in touch.
Best regards,
Erin
Good service and friendly customer…
Good service and friendly customer service and good communication
August 15, 2025
Reply from John Clark Motor Group - John Clark Renault
Good Morning, Neil.
Thank you for your kind feedback! We're delighted to hear you received good service, friendly support, and clear communication from our team.
Best Regards,
Erin
Scott is an absolute diamond to liaise…
Scott is an absolute diamond to liaise with. Extremely knowledgeable, polite and professional. He engaged via phone, email and even sent a video of the car I’m interested in with a full description. In short, Scott friendly, understanding and a consummate professional. Please don’t hesitate to contact Scott.
August 4, 2025
Unprompted review
Reply from John Clark Motor Group - John Clark Renault
Good Morning, Joan.
Thank you so much for your fantastic review! We're thrilled to hear that Scott made such a strong impression.
It's great to know that his communication and detailed video helped support your decision-making process. We'll be sure to pass along your kind words to him.
If there's anything further we can assist with, please don’t hesitate to get in touch.
Best regards,
Erin
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