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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the company's website, citing issues with logging in and general functionality. Customers also reported significant problems with payment and redeeming points, with many unable to cash out their earned rewards or gift cards. Furthermore, consumers were critical of the product itself, noting that discount codes often didn't work or were not genuinely special, and that there were concerns about the company's practices regarding affiliate links. The customer service was frequently described as unresponsive and unhelpful, with people struggling to connect with representatives. Conversely, a small portion of people felt satisfied with the discounts they received, mentioning specific instances of significant savings and positive shopping experiences. However, some people also felt that the discount system was ambiguous and that the company's practices regarding discounts were not always transparent.

What people talk about most

Discount

Clients share ambiguous opinions on discount. Some customers praise the great sales and discounts, with some... See more

Website

Customers consistently note negative experiences with the website. Many reviewers report issues with logging... See more

Payment

Consumers find payment to be a source of frustration and disappointment. Many reviewers report that their... See more

Product

Reviewers highlight negative aspects of product. Many customers express frustration with issues like... See more

Customer service

Reviewers express significant frustration with customer service, citing unresponsiveness across multiple... See more

Based on these reviews

Rated 2 out of 5 stars

so difficult to give a ratting to Honey because of its ups and downs. When I started with them 1000 points got you a £10 gift card, today you need 1355 points, points used to be applied without proble... See more

Rated 2 out of 5 stars

DONT REALY CARE FOR HONEY THAT MUCH ANYMORE! IT WILL WORK ON SOME SITES AND NOT ON OTHER'S. IT STAYS STUCK ON IT'S OWN PAGE SAYING THAT IT'S SAVING YOU ALL OF THIS MONEY BUT I CANT GET IT TO GO AWAY... See more

Rated 2 out of 5 stars

I have used Honey for some years now, and have had no issues, now though.. they are forcing you to add a banking card or paypal to your account and if you dont you basically will lose all your Gold, i... See more

Rated 1 out of 5 stars

Honey coupon browser extension makes a lot of claims that are misleading at best and fraudulent at worst. They invade a users privacy stealing all of their browsing data to be sold, in addition st... See more


Company details

  1. Clothing Store

About Honey

Information provided by various external sources

Join Honey

If there's a better price, we'll find it

Stop wasting money – Honey finds you the Internet's best discount codes.


Contact info

1.8

Poor

TrustScore 2 out of 5

5K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 2 out of 5 stars

so difficult to give a ratting to Honey…

so difficult to give a ratting to Honey because of its ups and downs. When I started with them 1000 points got you a £10 gift card, today you need 1355 points, points used to be applied without problems, tobay I have point over 4 month old still pending and my point counter has not moved in months. Use to get vouchers that worked, but not seen a working voucher in a long time. Yet it is free to use Honey, it is relativly easy to use and just operates in the background without needing any user interaction to search for anything, so notthing to lose by having it, just wish it was as good as at used to be, for as things stand now, I am seeing very little benafit from it. It was something I used to recomend, however since Paypal aquired it its gone from hero to zero. Why do big companies buy successful companies then change them? they were succsesful because of the way they operated, companies come in and think if they change everything that made a company succsesful it would make it better NO! it just f**ks thing up

June 7, 2025
Unprompted review
Rated 1 out of 5 stars

Last Click

Wish I could give zero stars for their last click to take away the commission of people they partner with. F you parasite

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

Save your money, steal other's money.

This company is a scam, took people ages to find out their secret on how they just run for free. Turns out they add their links to items you shop for to get commission on all the items you buy!
This has been going on for too long and should be stopped, there are people losing earnings over this.

January 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Filthy Dirty

Filthy dirty scam artists who use their own coupon codes to hide the actual good coupons which give you a proper saving as well as pinching creators money, shame on you filthy people

May 16, 2025
Unprompted review
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Rated 3 out of 5 stars

Left Wanting

I was hopeful for these zero nicotine cigarettes, but couldn't be more disappointed. Facing a deadline to quit nicotine, I smoked 5 sticks, but none provided satisfaction, or taste of any flavor, worst yet each had an odor reminiscent of marijuana. Needing to quit, this sent me running to my old cigarettes to satisfy myself.

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

It was great when she first arrived, but now, not so much..

Not eligible for stores and purchases that were and are eligible. Takes custom codes that were requested "Don't Share" and uses them anyway. I felt that my "Honey" was emptying my wallet instead of helping it. I've separated, for now, unless some serious improvements are made.

April 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Unethical and useless

I used Honey for years even though I was unimpressed with the few coupons they offered (I always found better ones searching by myself on Google). Little did I know those annoying pop-ups I thought were lousy programming were a way of taking commisions on purchases they had zero influence on.

Not a good service overall. Searching for coupons manually is still the way to go.

April 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Biggest Scam

If you haven’t heard of the Honey scandal, it’s definitely worth researching. They’re in for a huge class action lawsuit.

March 23, 2025
Unprompted review

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