The application process was thorough, but also straightforward. I am finding the app very helpful, so hopefully it will help keep me on track. I love how the app shows the next order date and the... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I spoke to customer service twice before starting as I changed my start date as wouldn’t be home to receive my first Mounjaro so order had to be cancelled and reordered. Both customer service assistan... See more
Been with voy 9 months lost 5 stone 9lbs so far. Voy have been incredible and I have had support the full way. It’s given me my life back and I now have a normal blood pressure readings and... See more
I now make better choices for food, smaller portions concentrate more on protein and less carbohydrates. Hydration has become a major factor for me, I drink more water than I ever have done.
Company details
About Voy
Written by the company
Voy - science-led healthcare. Led by the country's leading medical experts.
Contact info
United Kingdom
- www.joinvoy.com
4.7
Excellent
20K reviews
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Had a chat with Voy and my nausea…
Had a chat with Voy and my nausea relief was with me the next day - friendly & efficient
April 28, 2026
The whole procedure of applying for the…
The whole procedure of applying for the weight loss treatment went very smoothly.
April 28, 2026
Prompt reply and nice and easy…
Prompt reply and nice and easy instructions. It's actually a pleasure to talk to them.
April 28, 2026
It was fast and delivered within 48hrs
April 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very up and down and very expensive
Very up and down and very expensive. I have paused my subscription and keep asking about discounts but seem to not want to retain customers. I am going to go elsewhere
January 28, 2026
Reply from Voy
Hello Dee,
Thank you for sharing your feedback with us.
Regarding our pricing - we aim to provide the highest quality of service, and we are constantly reviewing our pricing to ensure it aligns with the value we provide.
Our pricing reflects the full experience, which includes access to our app and all its features, direct clinical support from our expert clinicians, and free delivery on all orders to ensure your journey is as seamless as possible.
We’re committed to providing great value, and we'd love to chat further. A member of our team will get in touch soon to see if we can offer any assistance or find a solution that works better for you.
Best,
The Voy Team
Fantastic
My experience was fantastic, the lady who did my video consultation was really lovely. She explained everything i needed to no and lots of info on the product.
April 30, 2026
I spoke to customer service twice…
I spoke to customer service twice before starting as I changed my start date as wouldn’t be home to receive my first Mounjaro so order had to be cancelled and reordered. Both customer service assistants were friendly , charming and helpful and my order arrived yesterday. Very happy with service so far. Excellent
April 28, 2026
The support with Voy is amazing
The support with Voy is amazing. I really need that to go on with my journey. So far 10/10
April 28, 2026
Responsive service
April 28, 2026
Excellent process …
Made to feel that everything was done for me and my health, safety and the best course of treatment for me.
My delivery was here when I was told it would be and was in discrete packaging.
April 28, 2026
Excellent delivery and timescale
April 28, 2026
Great support and initial chat with…
Great support and initial chat with very helpful knowledgeable Ayoola.
Started my journey now and all good so far !
April 24, 2026
Unprompted review
Knowing help is on hand and support…
Knowing help is on hand and support when you need it.
April 28, 2026
First package arrived well
First package arrived well. Packaged well and sent promptly.
April 28, 2026
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