Jordan Fishwick Reviews 

Jordan Fishwick went the extra mile to get our purchase over the line. Can't praise them enough for their hard work on our behalf.

An excellent experience throughout, as always with Debra, Harriet and team. Very professional and pleasant team. A great job. thank you

Good customer services and communication

Good communication all the way through the process

It's been almost two months, and I'm still waiting for my deposit back. I wouldn't be so bothered if they communicated, but they can take some time just to email back. It's just a worry as I'm trying to move into my next property, and to do that, I need my deposit back from the previous place. It's just delayed my whole move-in date by months.

We have recently sold our house with Jordan Fishwick.
The service has been amazing, all staff are very professional, prompt responses to all correspondences.
Harriett especially has gone above and beyond, very approachable, professional, exceptionally thorough at her job.
We have previously used Jordan & Fishwick and would definitely recommend.
Thank you

Friendly and efficient. Always available when you call. Very proactive and good communication throughout. Would recommend.

Maura and the team at Chorlton Jordon Fishwick were so helpful when we recently bought a house for the first time. It was a very smooth process and they were easy to contact and great at helping us communicate with the seller, as well as guiding us through the as first time buyers.

Debbie at Jordan Fishwick Glossop has been absolutely brilliant from start to finish. She supported us through both the sale and purchase, always keeping us updated and chasing the chain to keep everything moving. It was a tricky process, but her persistence, professionalism, and kindness made all the difference — we honestly couldn’t have done it without her. I’d highly recommend Debbie to anyone looking for someone reliable, proactive, and genuinely supportive.

We viewed a property twice with Olivia at the Sale branch helping us on both occasions.At all times she was friendly, cheerful and efficient. Unfortunately,we did not proceed with the purchase but she handled to he feedback professionally.We wouldn't hesitate dealing with Jordan Fishwick again.

My experience with Jordan Fishwick at 6 Latchmere Road, Manchester, shows why students and young tenants should avoid them. At every stage they acted in bad faith, misrepresented key details, and treated us with contempt.

The underfloor heating issue was the clearest example. Over the summer, cleaners accidentally switched it on because the controls looked exactly like a light switch. Neither the landlord nor Jordan Fishwick had even disclosed that underfloor heating existed. It was not in the check-in guide, and the landlord admitted she did not know it was there. By the time we moved in, it had been running continuously, leaving us with a £1,500 electricity bill. Instead of accepting responsibility, Jordan Fishwick dodged blame and twisted the evidence to make it look like we were at fault.

Adam Mack’s handling of this was shockingly incompetent and dismissive. First he told us the property did not have underfloor heating at all. When he was forced to admit it did, he then claimed that “electric underfloor heating doesn’t exist” and insisted that if our bills were inflated, the cost would have shown up on the gas bill. This was a transparent attempt to get us to drop the issue and accept the charges, despite them clearly being caused by the agent and landlord’s failure to manage the property properly.

Because Adam Mack was so incapable of managing the situation, Sarah Rushton was brought in whenever things became legally risky. Her role was obvious: to be the slimy operator who twisted evidence and tried to reframe the facts in Jordan Fishwick’s favour. Where Adam bungled things with incompetence, Sarah’s approach was more polished but ultimately more cynical, designed to cover their mistakes and protect the landlord at the tenants’ expense.

The end of the tenancy brought more of the same. Jordan Fishwick submitted an inflated deposit claim of £1,175, demanding charges for a full professional clean and blanket redecoration despite the décor being in poor condition at check-in. The independent Tenancy Deposit Scheme adjudicator rejected most of this, reducing the redecoration claim from £300 to just £20 and exposing the exaggeration of their claims. Without adjudication, we would have lost hundreds more.

Taken together, these experiences reveal a consistent pattern. Jordan Fishwick failed to disclose key information, mismanaged the property, inflated costs, and then manipulated the process when challenged. They exploited the fact that we were students without the legal knowledge or resources to fight every point. We still lost thousands overall, and many others in our position would have simply given up. That imbalance of power is exactly what they rely upon.

In my view, Jordan Fishwick are dishonest, dismissive, and exploitative. They cannot be trusted to act fairly or transparently. Students and young renters in Manchester should protect themselves by steering well clear of this agency.

Jordan Fishwick were unprofessional and tenant-unfriendly from the start. After applying, it took over two weeks — and a second application — just to get a viewing. When we finally viewed the property, the agent clearly wasn’t interested. No proper tour, no answers to our questions, and they wouldn’t even open the back door so we could view the garden.

I submitted an offer the same day, but was told they were holding off for four more days to show the property to others before presenting offers to the landlord — a clear attempt to start a bidding war and drive up the rent. Not acting in the tenant’s best interest at all.

They use Goodlord for referencing and documents, which was terrible. The system crashed constantly, was inaccessible for people with disabilities, and had no real support.

Then came the holding deposit debacle. We paid in good faith, completed referencing quickly, and were then left in limbo — no tenancy agreement, no legal protection, and told the landlord wouldn’t sign until two days before move-in because they weren’t sure the current tenants would vacate. That meant almost a full month of waiting with zero certainty.

Although the tenancy guide included a mention of the 15-day legal deadline for signing, the required written agreement to extend was never discussed when we paid the deposit. It only came up after I brought up the law myself. That’s a huge issue. Tenants shouldn’t have to know housing law just to avoid being misled or left vulnerable.

Summary: Jordan Fishwick care only about landlords. They disregard fairness, don’t communicate key legal protections, and treat tenants like they’re disposable. The entire experience was avoidably stressful and frankly disrespectful.

Avoid them if you can.

I recently sold my property through the Wilmslow office and all the staff were great to deal with. I primarily worked with Theo who was involved with the process from start to finish and provided an excellent service. He updated me regularly and despite a few delays in the sale process kept all parties up to speed at all times. I would also like to thank Richard his colleague who also assisted in keeping things moving.

If you want to sell your house use Jordan Fishwick Wilmslow.

Thanks again Jordan Fishwick Wilmslow

Theo was amazing and very helpful all the way through process of buying our first home.

Disgusting company. They will tell you to sign agreements and pay rent and deposits even tho they haven’t had an agreement with the landlord. We was meant to move into a flat on 1/8 everything was signed and agreed the day before however the landlord decided, even tho we passed every check and signed everything and PAID everythng, she wanted a guarentor. This was never stated before hand and even tho I told the agency I more than likely wouldn’t be able to provide one I was still advised to pay and sign as they could talk the landlord round. I was then told at around 4pm the night before my move they the landlord had said no. So contracts signed everything agreed rent paid and they mess you around like that. The company refused to do anything or care about the situation. I had to argue all that night and the next morning for my money back immediately which I still had to wait for. this company just likes to waste your time and money. This was mine and my partners first property together and now are too scared to try again as this experience was awful we’ve lost money for moving vans etc as everything was booked as we was due to get the keys in the morning. No one told me this may not go through as far as I was aware I’d signed not one but 2 tenancy agreements to still be told no.

We rent an apartment through Jordan Fishwick.

The apartment is up for sale and on the market with them.

Without any communication, they thought it was acceptable to enter the apartment without permission to take photos! These photos were then uploaded onto the online advertisement. My partner and I had no communication from them that this was happening!!

When I asked for the photos to be removed from online, I got told that “there is no personal belongings in those pictures so I don’t know what the problem is”. A rude comment to make and the estate agent was in no place to say what is personal and not personal in our home.

Furthermore, I was then told “ if you are at the apartment when we do the viewing in a couple of hours I’ll bring the photographer with me and you can move your personal belongings out the way”….. assuming I would be working from home and again dismissing the fact 24hrs notice needs to be given.

Since, they have tried to do viewings with less than 24hrs notice.

When I communicate my frustration and the feeling of lack of respect…. There is never an apology.

I would NOT recommend to sell property with this estate agents as they have been unprofessional with regards to communication and following the law!

0 stars if I could. Young renters — avoid Jordan Fishwick at all costs.
I strongly urge anyone considering renting through Jordan Fishwick to think again. Our experience was dreadful from start to finish, defined by negligence, mismanagement, and deeply unprofessional conduct — especially from Jack Skelly.

The property was in a shocking state of disrepair: active leaks, visible mould, a broken dryer left unfixed for six months, and serious water damage. Despite countless emails and reports, our concerns were either ignored or dismissed outright.

Jack Skelly, our assigned point of contact, was consistently rude, dismissive, and at times intimidating. During one particularly upsetting incident, five male contractors were sent to our flat — not to carry out repairs, but seemingly to mock and belittle us. No apology was ever offered, and Jack’s tone throughout was condescending and unhelpful.

Things escalated after a major hallway leak destroyed our personal items and set off the property’s alarm system. We were never given the code, and when the alarm triggered at 6 AM, there was no emergency support. Despite Jordan Fishwick admitting they didn’t know the alarm code themselves, we were still charged for the resulting damage.

We were also:

Hit with an inflated £650+ electricity bill, having been pressured to keep heating on constantly — with a vague verbal offer to reimburse, which of course never materialised.
Forced to pay for an emergency locksmith when one of the agency’s contractors locked us out.
Blamed for damages that either predated our tenancy or were caused by Jordan Fishwick’s own contractors.
Met with silence or outright mockery when trying to raise serious, valid concerns.
This entire experience was emotionally distressing. The intimidation and disregard for tenant wellbeing was appalling, and a complete violation of responsibilities under the Landlord and Tenant Act. There was no meaningful handover, no support, and absolutely no accountability.

After everything, we were offered a token £100 rent reduction split between all tenants — a sum that didn’t even cover one day of missed work due to the agency’s sheer negligence. Though we never accepted this, it was treated as agreed. Exhausted by the experience, we stopped engaging with their communications to protect ourselves emotionally. We vacated the property within two weeks, but were still forced to pay a full month’s notice rent — only agreeing under threat that our references would be withheld otherwise.

Jordan Fishwick is one of the worst letting agents we’ve ever dealt with. Renters deserve to be treated with basic dignity and safety — you won’t find that here. Avoid them entirely.

A big thank you to Harriet and the team at Glossop for going the extra mile and making sure our house sale went through successfully!
Would definitely recommend the team to anyone contemplating selling in the area
Thank you!

Shambolic. Sent confirmation email of viewings to the wrong email address (which was copied wrong by them from Rightmove). Then when we showed up, both houses had Sold signs outside with nobody there to meet us for the viewing. The next day had the audacity to call and complain for not showing up to the viewings!

During my sale (2 bed flat) I chased JF most of the time and when eventually the sale completed they did not even bother to contact me (yet grabbed their fees) .....
I had to chase them / complain ..... eventually I received an email from Martin​​​​ Moston
Group Operations Director, Manchester with the biggest load of Bull excuses.

No wonder Estate Agents have a bad name !!!!!