Excellent! First, the air con availability at Joybuy is brilliant especially when everywhere else is out of stock. I have bought these for my whole family. Secondly, delivery was very efficient every... See more
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Delivered within 12 hours of ordering!! Driver courteous and cheerful. Item exactly as described and perfect for my requirements. This item available at number of outlets but almost half price of next... See more
Fantastic service ! After being a little doubtful over ordering from JoyBuy (as I’d never heard of them) a friend recommended them and they had a good experience so thought I’d take a chance. Joy... See more
Bought samsung neo qled QE65QN70F. Next day delivery and cheaper than anywhere else. Will only use Joybuy from now on for my electrical equipment. I was sceptical at first as id never heard of them.... See more
Company details
Written by the company
At Joybuy, we provide joyful shopping built on quality products, speedy and reliable delivery, great prices, and friendly customer service support when you need it. We partner with trusted brands, deliver purchases directly from our UK and EU locations, and use smart systems to get orders to customers quickly. Joybuy is currently available in a test phase across the United Kingdom, Netherlands, Germany, France, Belgium and Luxembourg – preparing for a full UK and European launch. -- Don’t just buy, Joybuy.
Contact info
United Kingdom
- support@joybuy.com
- www.joybuy.co.uk
4.6
Excellent
16K reviews
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My experience with the website and…
My experience with the website and delivery was just perfect! First I found in stock fridge freezer not available on the main websites with just the right parameters. Delivery was quick and delivered with care ! Guys were brilliant!!! Order updates and communication 5 stars
August 19, 2026
Unprompted review
I was a little bit sceptical about…
I was a little bit sceptical about using this company as i had never heard of them before and the item i was buying was so much cheaper than elsewhere but the option to pay via PayPal gave me confidence to give them a go. I'm glad i did as the item arrived within a couple of days in perfect condition and was the genuine article (not a cheap copy!).
August 26, 2026
Excellent food from the East
Excellent food from the East
Bit pricey but incredible selection.
You must try their Corn Dogs
August 26, 2026
May use AI-assist with repliesRead more
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They cancelled order
Ordered something that said was in stock. After waiting for delivery received a message stating order cancelled out of stock. So in actual fact haven't had a first order. Waiting to be reimbursed
August 26, 2026
Reply from Joybuy
Hi there,
Thank you for sharing your detailed feedback with us. We sincerely understand your frustration regarding the inconvenience caused by the out-of-stock item.
We can conform that your order has cancelled, your payment will be securely refunded, and you can place a new order for the available items. We’ve also shared your feedback with our inventory team to improve how we manage stock and communicate with customers.
As a token of our appreciation for your patience and to compensate for the inconvenience, we have added a coupon to your Joybuy account, which you can use on your next purchase.
If you need help or have questions, feel free to contact us at support@joybuy.com. We value your feedback and are working to improve our stock visibility and service. Thank you for your patience, and we hope to serve you better in the future.
Warm regards,
Claire
Joybuy Support Team 🌟
Great service and fast delivery
Great service and fast delivery. Would definitely recommend
August 26, 2026
Delivery was quick My multi functional…
Delivery was quick My multi functional kettle is really useful
August 26, 2026
Very happy with Joybuy
Very happy with Joybuy! Delivery fast and on time! All items are packed with care and a good quality of products! Will be back soon.
August 15, 2026
Delivery has been terrible
Delivery has been terrible. I have not received the parcel yet.
The age verification requirement is terrible considering that it was purchased with a credit card.
First delivery the driver missed the delivery window so I was not home when the parcel had to be delivered with age verification.
Second delivery was supposed to be today (after I paid additional delivery charge), but nothing happened since there was no delivery even though I was promised Saturday delivery between 12 to 18.
We will see tomorrow.
August 26, 2026
Reply from Joybuy
Hi there,
Thank you for reaching out to us. We understand how disappointing it must be to wait for a package that could not be delivered due to age verification requirements.
Upon verification, this product has a PEGI‑16 rating and is subject to European regulations. Age verification upon delivery is a mandatory legal requirement. Even with credit‑card payment, the courier must verify the age of the actual recipient on‑site and cannot hand over the item to anyone under 16 years old. We are unable to waive this mandatory check.
In addition, your order is scheduled for redelivery on September 1st. You may also check further details on the official DPD website.
As a token of our appreciation for your patience and to compensate for the inconvenience, we have added a coupon to your Joybuy account, which you can use on your next purchase.
We are continuously working to improve our delivery and verification processes to provide a smoother experience in the future. If you have any further questions or need assistance, please don’t hesitate to contact us at support@joybuy.com.
Thank you for your patience and understanding.
Warm regards,
Claire
Joybuy Support Team 🌟
Amazing company great product super…
Amazing company great product super fast delivery would highly recommend
August 26, 2026
Amazing service
Amazing service. Purchased two bottles of drink late in the evening and they both arrived next day! I had a WhatsApp message and phone call before my arrival of goods. Would definitely recommend them and use this company again.
August 26, 2026
Absolutely brilliant company messages…
Absolutely brilliant company messages me when the product was back in stock 24hrs later I'm sat in my kitchen eating it, came all frozen proper packaging will buy from this company again
August 26, 2026
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