Joyfball Reviews 694

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the quality of the products, finding them to be good, especially considering the affordable prices. Customers often highlight that the items look authentic and are a great option for those on a budget, with some noting the durability of the products over time. However, some people were dissatisfied with the ordering and delivery process, citing long shipping times and issues with tracking. A few other people also felt that the sizing was inaccurate, leading to items not fitting as expected. There were also occasional reports of incorrect orders being received or issues with customer service responsiveness.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many reviewers praise the good quality of the... See more

Quality

Customers generally express satisfaction with the quality of products, especially considering the price... See more

Order

Reviewers have mixed feedback regarding their orders. Many customers report significant delays, with some... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers report long shipping times, with some waiting... See more

Price

People report positive experiences with price, often highlighting that the quality of items like jerseys and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

At first they told me that my order did not go trough even tho I showed them receipts of my order and my order number I am convinced they have scammed me. The most confusing part is that my order says... See more

Company replied

Rated 3 out of 5 stars

I really hope someone sees this but i put three stars because i got it from joyfball.cc and i dont know if its the same thing or not but it just says awaiting shipment and on whatsapp no one is answer... See more

Rated 3 out of 5 stars

I ordered on the 15th of january and only received today, the 6th of february. I’ve ordered from this site before and everything has been fine but this time the sizing is not accurate as well as the s... See more

Rated 3 out of 5 stars

I have ordered 2 kits from joyfball.com, however i have received emails confirming that my order was shipped around 1 week ago, however it still says it is in transit. I will follow with a further res... See more


Company details

  1. Soccer Store

Written by the company

Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!


Contact info

3.2

Average

TrustScore 3 out of 5

694 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great Website, Not a scam, Amazing for what you pay.

I ordered on the 6th of May and got it on the 27th of May (delivered to the UK). I can confirm that you do get your items but it does take quite a while, not much of a problem. Great customer service as I got confirmation emails when I bought it and when it was shipped; more tracking info was found on their "tracking order" part of the website. The quality is decent but it is very good for the price you pay (no complaints). The fit of the shirt was true to size, don't need to size up or down. Overall, really good item for the price. Not much negative feedback, but the item came with a slight smell (like industrial) and a couple of creases around the shirt, but none of these are major and isn't a big problem at all. Highly recommend this website, not much problems at all, definently ordering from them again. (It's NOT a scam).

May 27, 2025
Unprompted review
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Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

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Rated 4 out of 5 stars

Good pricing and good shirts

Good pricing and good shirts this ain't a joke or a scam just be patient and tip :get 2 or 3x your size cause the shirts my size just tight around the neck

May 27, 2025
Unprompted review
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Reply from Joyfball

Thanks for your comment. Hope we can serve u again

Rated 1 out of 5 stars

Wrong measurements on their website and…

Wrong measurements on their website and poor quality football tops.

Refused a refund and customer service is horrendous. Stay clear at all costs.

May 27, 2025
Unprompted review
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Reply from Joyfball

HI Amos, we are so sorry for that u have a bad shopping experience. Can u tell me your order id here? I help u solve it, thanks

Rated 1 out of 5 stars

Is it a scam?

I ordered 3 weeks ago one week after I ordered it said it got shipped but I can’t track it pls respond

May 26, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Finn, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations, such like lost and so on. But don't worry about it, we have sent it and just wait it patiently.

Rated 1 out of 5 stars

I didn't get my package

I didn't get my package, I ordered a month ago and I've only gotten a mail that the delivery is ready. But since 8 may i havent got any updates. They have scammed me, im really sad and i would not recommend to anyone else. They said it would take 2-3 weeks, but it has now been 4 weeks. This is not okay.

April 28, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Alfred, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations, such like lost and so on. But don't worry about it, if the package is lossed, we also will resent it and just wait it patiently.

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Rated 4 out of 5 stars

3 weeks, no shipment update

I ordered 3 and a half weeks and it still hasn't came. Ive ordered 2 times from here all successful. There has been no update on the shipment since may 4 which is 16 days.

Update

They arrived but i was never informed where they were and why they took 4 weeks to arrive

May 19, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Milla, Logistics updates for some routes are updated only when they arrive at the local location. So it is the normal status. Don't worry about it, just wait it patiently, thanks

Rated 5 out of 5 stars

Major Question

I just have a question, and I will change the rating later to 5 stars when it's answered. I ordered a jersey from joyfball.com / joyfball.info which it took me to. But I see
others ordering from joyfballs.com or joyfball.club. It has been almost 3 weeks, and I am concerned. Can you please help me?

Update It came

2008 ronaldo jersey 10/10 would buy more definitely. A hidden gem of the internet fs.

May 14, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

Rated 5 out of 5 stars

Joyfball is a Great site

Joyfball is a legitimate site which offer good quality for a low price. Compared to other replica kit sites which are like double or triple the price of joyfball. I have now bought 3 kits from joyfball which all have good quality.

May 19, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

Rated 5 out of 5 stars

ordered 3 times from the company-no problems encountered

ordered 3 times from the company, once in 2023, once in 2024 and earlier this year. Tracking is always provided, and on average the shirts came within 2 weeks, its 100% legit, shirt sizes are abit smaller than in Europe but the products good.

May 9, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

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Rated 3 out of 5 stars

I have just made a big order and i…

I have just made a big order and i forgot to log in my account and now i cant see mu order. What should i do get a refund?
I would but i can not find where so please help me out did I get scamed or will i get my order?

May 14, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi sir, don't worry about it. If u place the order successfully, we must send it to u so that don't worry about it

Rated 1 out of 5 stars

it was a scam because it never came but…

it was a scam because it never came but it tasted good

May 5, 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Fart i am so sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations, such like lost and so on. But don't worry about it, if the package is lossed, we also will resent it and just wait it patiently. Thanks

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Rated 5 out of 5 stars

The shipping is kinda long

Very good quality jerseys! i ordered 2 jerseys and both of them were good quality and for this price its a steal!
The shipping is long but it's worth the wait!

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered two kits from this website

I ordered two kits from this website, but I’ve had a very disappointing experience. Their customer support has completely ignored my messages on WhatsApp — even though they’ve clearly seen them. It's unacceptable for a store to treat customers like this after taking their money. I strongly recommend that others stay away from this shop.

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

ACCIDENTAL PURCHASE

Accidentally made a purchase on accident for a jersey. Emailed them within an hour to let them know that the purchase was not on purpose and kindly asked for a refund before they begun processing and shipping the order. However, when contacting their customer support email, it says it's full, so I don't believe I am expecting a response. IF anyone from joyfball.com sees this, may you please kindly send me a response here and CONTACT me as I sent the email to customer service under another email address. I would still like to cancel the order before it is fully processed and shipped.

May 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Quality / price Good

Okayyyy the goods have arrived at home, thank you for all the arrangements and fast delivery, good quality item

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excelente

The Manchester United shirt has landed safely. The quality of the shirt is good. The size is ok. The price is also reasonable. This jersey looks interesting because the pattern on the collar is beautiful.

February 24, 2025
Unprompted review

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