JudaicaWebStore Reviews 

7,056
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality, stunning artistic designs, and the remarkably secure packaging that consistently keeps items completely safe during long-distance transit. Many people find the online ordering process completely straightforward and deeply appreciate the prompt, helpful, and highly professional service provided by the helpful team. However, some reviewers were not happy with the delivery times, mentioning that international packages occasionally took much longer than initially expected to finally arrive. A few other consumers also felt that certain specialized items fell short of overall quality expectations or arrived with minor workmanship defects.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in fantastic condition and... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive fast and within the... See more

Order

Consumers find order to be positive, highlighting an easy and flawless ordering process alongside accurate... See more

Service

Customers had positive experiences with service, noting it is prompt, reliable, and expedient. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The platter was a wedding gift. It is utterly original and was personalized for us by the loving friends who gave it to us. It is a very beautiful and charming line drawing of the wedding couple un... See more

Rated 5 out of 5 stars

After an order from a loyal customer was never handed to her by building personnel responsible for processing packages, JWS made the decision to send the item out again. This decision was a great... See more

Rated 5 out of 5 stars

An easy, helpful (e.g. sizes, etc.) and intuitive webshop. All the items have genuine and high-quality stiches, finish and handcrafted signatures. Payment and shipment (including customs payments) pas... See more

Rated 5 out of 5 stars

The eight mezuzot I bought consisted of various styles and colors. They are all beautiful, and were reasonably priced. Everyone was pleased with the opportunity to choose the one they liked best. As u... See more


Company details

  1. Home Services

Information provided by various external sources

Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(7,056)

1,215 reviews in the last 12 months

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Rated 5 out of 5 stars

After an order from a loyal customer…

After an order from a loyal customer was never handed to her by building personnel responsible for
processing packages, JWS made the decision to
send the item out again. This decision was a great comfort to the loyal customer who wishes to continue
ordering beautiful items from The Holy Land.

June 28, 2026
Rated 1 out of 5 stars

I paid for 3 day delivery

I paid for 3 day delivery. It took over a week. Your contract link does not work and I couldn’t contact the company so I couldn’t request a refund for the shipping. It looked good and was what I ordered, but it smelled strongly of chemicals and was unbearable. Thankfully I was able to make it ok for the Bar Mitzvah the next morning. I’m very disappointed

June 21, 2026
JudaicaWebStore logo

Reply from JudaicaWebStore

We're sorry to hear that you were disappointed. There was a delay in the delivery, as you have said, and we apologize. We will refund the shipping fee immediately.
About the other issue, please email us at customerservice@judaicawebstore.com. We will then look into it ASAP and get back to you.

Rated 5 out of 5 stars

Expedient

Expedient, reliable service. Regular tracking of gift items.
Well packed, accurate delivery service.

June 9, 2026
Rated 5 out of 5 stars

Highly recommend!!

The Shofar was 32" & part polished/part natural as specified in my order.
I recommend purchasing from Judaica Web Store.
The price & delivery was great too!!

June 15, 2026

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