The shopping experience was excellent with a great array of furniture. We bought a stylish reclining chair that we are very happy with. We did have some snags with the chair that we bought, howeve... See more
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Review summary
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Flawless. Two chairs ordered - one new, one ex-display. Faultless comms throughout, and Zeta has been outstanding at addressing problems. 1. loose stitching on the arm of the new chair, sorted... See more
Company replied
From start to finish the whole experience of buying from Julia Jones was incredible. Zeta was very helpful with everything from the size we were best going for right down to colour choosing.. which i... See more
Company replied
Excellent customer service. Great guidance and advice to help me choose exactly the right chair (The Kilian) and the right fabric to withstand a cat. Also prompt and helpful response with an assembly... See more
Company replied
Company details
- Furniture Store
- Garden Furniture Shop
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
- Upholstery Shop
About Julia Jones
Written by the company
Julia Jones - specialists in made to order furniture
Founded in 1970 by Julia Jones, our family-run furniture store is renowned for personal service over five decades. Now managed by her children, Rob and Zeta Jones, proudly continue her legacy.
Founded in 1970 by Julia Jones, our family-run furniture store is renowned for personal service over five decades. Now managed by her children, Rob and Zeta Jones, proudly continue her legacy.
Specialising in furniture for the design conscious client who values quality & service -
Fama upholstery, Nardi & Emu outdoor furniture
At Julia Jones, we blend our passion for quality furniture with personalised customer service. Rob & Zeta will help you create your perfect pieces to suit your needs. We offer nationwide delivery and assembly service, with an extensive selection available to view in our showrooms.
Open 7 days by appointment only.
Contact Rob and Zeta to book an appointment to view and discuss your next furniture pieces. VISIT US shop Fama shop NardiContact info
Conway Road, Mochdre, Colwyn Bay, LL28 5HQ, United Kingdom
- 01492 545013
- zeta@juliajones.co.uk
- www.juliajones.co.uk
4.9
Excellent
253 reviews
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Very pleasant customer service.
April 11, 2025
Excellent service
Excellent service, great product at a reasonable price. Very satisfied.
April 16, 2025
Excellent customer service
Excellent customer service, great product delivered as expected.
April 10, 2025
Reply from Julia Jones
Many thanks and I am so pleased you were happy with your whole experience with us. Many thanks again Zeta.
We couldn't fault our visit to Julia…
We couldn't fault our visit to Julia Jones recently. Zeta spent all the time that was necessary to help us choose dining chairs and the materials to cover them.
Would highly recommend.
March 29, 2025
Reply from Julia Jones
Many thanks and I am very pleased you were happy with your shopping experience with us. Many thanks again Zeta
Seamless transaction from start to finish!
Seamless transaction from start to finish, thank you very much! I have sun loungers in time for a sunny weekend!
March 27, 2025
Reply from Julia Jones
Many thanks for your comments and I am very pleaed your fab new sun loungers arrived just in time for the sun, fingers and toes it is here to stay for the summer! Many thanks again Zeta
Easy process choosing ordering
Easy process choosing ordering
Delivery was no problem.
Would use them again
March 31, 2025
Extremely helpful company with…
Extremely helpful company with exceptional customer service
March 26, 2025
Reply from Julia Jones
Thats super, many thanks Zeta.
Fantastic personal service and…
Fantastic personal service and everything delivered exactly as described and on time. Perfect
March 21, 2025
Reply from Julia Jones
Thats great, thanks so much for your feedback. I hope you get lots of use out of your fab outdoor table and chairs this summer. Many thanks agian Zeta.
Reply from Julia Jones
Many thanks for your comments, this is great to hear. Many thanks again for your business. Zeta
We are very happy with the Fama sofas
We are very happy with the Fama sofas! It was a rather long wait and a few delays due to change of delivery process from Spain, but these were out of control and the rest was brilliant!
March 14, 2025
really great chair and so easy to deal…
really great chair and so easy to deal with this company
March 14, 2025
Reply from Julia Jones
Many thanks for your feedback and I am so pleased you are happy with your fab new Kylian chair. I hope you get lots of enjoyment out of it for years to come. Many thanks again Zeta.
Recline in comfort
From the start. Great customer service Good knowledge about the product they're selling. I'm very helpful with the color selected I'm very happy with the The reclining chair looks great in my living room and very comfortable would definitely recommend this company quality product
March 14, 2025
Reply from Julia Jones
Many thanks for your review. I am so pleased you are happy with your super Adan XL chair and you enjoyed your experience shopping with us. Many thanks again Zeta.
Good communication and the correct help.
March 13, 2025
Reply from Julia Jones
Thats super, many thanks Zeta
Very good company
Very good company. I am satisfied with the product. Fast delivery and very good email contact. I highly recommend
March 6, 2025
Reply from Julia Jones
Many thanks for your comments, I am so pleased you were happy with all from product to service. I hope you get lots of enjoyment out of your sofa for many years to come. Many thanks Zeta
Very happy with furniture but there was…
Very happy with furniture but there was a long delay in getting it delivered to me.
February 4, 2025
Reply from Julia Jones
I am very pleased you are happy with your super new Axel sofa and I am very sorry you experienced a long delay in your order due to your chosen fabric being out of stock. A very unusual thing to happen. Many thanks again Zeta.
A chair to fight over!
The Kylian swivel chair in Piscina fabric adds a bright, lively slightly quirky touch to our interior and is also extremely comfortable.
The selection of unusual chairs and sofas at Julia Jones made choice difficult and we will probably go back for more.
The chair was delivered very conveniently for us and we are delighted with it.
February 4, 2025
Reply from Julia Jones
Many thanks and I am very pleased you are happy with your super new Kylian chair. I love your subject header too! Many thanks again Zeta.
Fama moonrise powerlift chair
Excellent customer service from Rob and Zeta. Fabric samples sent quickly and fast email responses and call backs regarding any queries on my order. Really pleased with the overall service from Julia Jones and will definitely use them again
January 29, 2025
Reply from Julia Jones
Many thanks for your feedback Michelle. We are are so pleased you were happy with both your fab chair and our service. We hope you get lots of enjoyment out of it for years to come. Many thanks again Zeta
Fama Adan powered recliner.
I discovered recliner chairs by Fama after visiting a cousin of mine. They are modern and stylish just what I was looking for. I found their website and contacted them via a message portal. I had a prompt reply via email and discussed what I was looking at. There is an absolute abundance of choices in the materials, not just colours but also designs from quietly understated to the more brighter and bold designs. Wanting a leather finish I managed to choose 4 colours that were close in colour to my other sofa. They sent the swatches with a stamped return envelope and 1 swatch matched my sofa exactly.
They were great at getting a quote to me quickly. There were no issues paying the 50% deposit. They double checked the colour I wanted and placed my order. The order did arrive with them in 10 weeks, and we managed to schedule a delivery for them to deliver from Wales to Cambridgeshire. Delivery was great and the guys set the chair up and explained everything. I was able to go to you tube and see the various chairs etc they had and decide from there. I have the Adan recliner in the wider version and it's just lovely. Would definitely recommend for those who want a reclining chair that are modern and stylish.
January 22, 2025
Reply from Julia Jones
Many thanks for your great feedback on the Adan chair and our service. It is great to hear you have been pleased with the process from start to finish with us. Many thanks again Zeta
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