Excellent touché...attention biceps
Excellent touché...très agréable
Par contre attention de ne pas avoir trop de biceps ça sert un peu
January 18, 2026
Unprompted review
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Company details
Written by the company
Depuis 1979, Jump incarne l’essence du voyage en alliant savoir-faire, durabilité et innovation. Née d’une passion pour l'exploration du monde, nous avons développé une gamme complète de bagages robustes et élégants, conçus pour résister à l’épreuve du temps. De nos valises aux collections de maroquinerie, nous pensons chaque produit comme un compagnon durable. Pour nous, l’aventure se vit chaque jour.
Contact info
18 route de Dachstein, 67120, Molsheim, France
- +33 3 88 38 16 44
- contact@jump.fr
- www.jump.fr
4.8
Excellent
299 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
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Great suitcases and aftercare
Great suitcases and equally great aftercare! I had the telescopic handle of my suitcase damaged and received a new one for free. Communication was fast, friendly and clear. If my suitcase ever gets unrepairably broken, for sure I will buy another Jump suitcase.
October 15, 2025
Unprompted review
Very quick response on my e-mail
Very quick response on my e-mail. Easy communication. In two days I recieved the part, which fitted perfectly.
Advice: your English version of the site is not completely in English. Buttons and answers are still French.
July 2, 2025
Unprompted review
Wheel replacement
I requested wheel replacement for my Jump luggage! I received excellent and friendly efficient customer service! I received the replacement wheels in the mail within one week! They sent me a set of four! I highly recommend Jump luggage! Amazing luggage and high quality materials and excellent customer service!
January 26, 2025
Unprompted review
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