Zero Customer Service
Unable to reach them to enquire about my faulty watch, battery swollen within 2 months of purchase
January 30, 2026
Unprompted review
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Company details
- Electronics Store
- Cell Phone Store
- Clock Watch Maker
- Electronics Company
- Telecommunications Equipment Supplier
- Watch Store
Written by the company
JuniorCompass – GPS Smartwatches voor Kinderen | Veiligheid & Verbinding, Altijd en Overal Bij JuniorCompass draait alles om veiligheid, bereikbaarheid en gemoedsrust voor ouders en verzorgers. Wij zijn gespecialiseerd in GPS horloges voor kinderen waarmee je jouw kind altijd kunt volgen, bellen en beschermen – waar ter wereld je ook bent. Onze missie is om ouders te ontzorgen en kinderen meer vrijheid te geven binnen een veilige digitale omgeving. Met onze betrouwbare GPS technologie, gebruiksvriendelijke app en persoonlijke klantenservice zorgen wij dat gezinnen altijd in verbinding blijven. Wat ons onderscheidt: ✅ Veilige GPS tracking voor kinderen ✅ Direct bellen & berichten via horloge ✅ Simkaart met dekking in heel Europa ✅ Geen dure abonnementen, wel vrijheid ✅ Snelle levering & persoonlijke service Onze visie? Een wereld waarin kinderen vrij kunnen spelen en ontdekken, terwijl ouders gerustgesteld zijn dat ze altijd een oogje in het zeil kunnen houden. JuniorCompass is een Nederlands merk, gericht op kwaliteit, betrouwbaarheid en klanttevredenheid. Wij geloven in eerlijke prijzen, transparante service en het leveren van slimme oplossingen die het dagelijkse gezinsleven makkelijker maken. 📍 Bezoek onze webshop of neem contact met ons op via WhatsApp, social media of e-mail. 🌍 Vooruit met vertrouwen. Samen veilig op weg.
Contact info
3.2
Average
59 reviews
Replied to 35% of negative reviews
Typically replies within 1 month
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Defective
Watch is defective and I am unable to find the customer service. No response to email or the watsap number. Also the website does not open.
March 1, 2026
Unprompted review
Best connected watch for kids + best customer service
I ordered this connected watch for my daughter in May, it is in my opinion one of the best, with the SIM card included + GPS. The turn on button got broken after 2 months so I contacted LuxGadgetz, who immediately took care of the return and the reparation. This a very professional company, with a nice customer service. I totally recommend it :)))
August 20, 2025
Unprompted review
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