Zero Customer Service
Unable to reach them to enquire about my faulty watch, battery swollen within 2 months of purchase
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
JuniorCompass – GPS Smartwatches voor Kinderen | Veiligheid & Verbinding, Altijd en Overal Bij JuniorCompass draait alles om veiligheid, bereikbaarheid en gemoedsrust voor ouders en verzorgers. Wij zijn gespecialiseerd in GPS horloges voor kinderen waarmee je jouw kind altijd kunt volgen, bellen en beschermen – waar ter wereld je ook bent. Onze missie is om ouders te ontzorgen en kinderen meer vrijheid te geven binnen een veilige digitale omgeving. Met onze betrouwbare GPS technologie, gebruiksvriendelijke app en persoonlijke klantenservice zorgen wij dat gezinnen altijd in verbinding blijven. Wat ons onderscheidt: ✅ Veilige GPS tracking voor kinderen ✅ Direct bellen & berichten via horloge ✅ Simkaart met dekking in heel Europa ✅ Geen dure abonnementen, wel vrijheid ✅ Snelle levering & persoonlijke service Onze visie? Een wereld waarin kinderen vrij kunnen spelen en ontdekken, terwijl ouders gerustgesteld zijn dat ze altijd een oogje in het zeil kunnen houden. JuniorCompass is een Nederlands merk, gericht op kwaliteit, betrouwbaarheid en klanttevredenheid. Wij geloven in eerlijke prijzen, transparante service en het leveren van slimme oplossingen die het dagelijkse gezinsleven makkelijker maken. 📍 Bezoek onze webshop of neem contact met ons op via WhatsApp, social media of e-mail. 🌍 Vooruit met vertrouwen. Samen veilig op weg.
Replied to 35% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unable to reach them to enquire about my faulty watch, battery swollen within 2 months of purchase
Watch is defective and I am unable to find the customer service. No response to email or the watsap number. Also the website does not open.
I ordered this connected watch for my daughter in May, it is in my opinion one of the best, with the SIM card included + GPS. The turn on button got broken after 2 months so I contacted LuxGadgetz, who immediately took care of the return and the reparation. This a very professional company, with a nice customer service. I totally recommend it :)))
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.