juno.co.uk Reviews 

53,587
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,942 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast dispatch and delivery, with many orders arriving the very next day. People frequently highlight the excellent and secure packaging, ensuring products arrive safely and in perfect condition. The wide selection of items, including rare finds, and the straightforward, efficient ordering process are also highly appreciated. However, some customers also noted occasional issues. A few experienced products arriving with minor damage like dents, crushed corners, or a mark causing a record to jump. Additionally, some reviewers mentioned delivery problems, such as items left in unexpected places by couriers or, in rare cases, an express delivery failing to arrive.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Reviewers highlight positive aspects of product, consistently praising the wide range of items available for... See more

Service

Consumers find service to be positive, with many reviewers consistently describing it as excellent, reliable,... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting its ease and efficiency, from... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition of items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Returning customer. Have been shopping at Juno for years and have been very pleased with the experience. Quick dispatch and decent prices. More importingly, when things go wrong, they sort them. Recom... See more

Rated 5 out of 5 stars

Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more

Rated 5 out of 5 stars

Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more

Rated 5 out of 5 stars

I have purchased multiple times from Juno. They are an excellent online retailer. All my vinyl orders are very well packaged, dispatched as soon as they are in stock and arrive safely in perfect... See more


Company details

  1. Music Store

Information provided by various external sources

Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

54K reviews

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4.9

All reviews

(53,587)

3,616 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always top notch!

Always top notch!
Speedy, efficient service and expertly packaged, as I've come to appreciate from Juno, regardless of the value of the purchase!
Many Thanks

June 23, 2026
Rated 5 out of 5 stars

Incredible service

Incredible service! Next day delivery, perfect descriptions of products and super clear throughout! Highly recommend!

June 22, 2026
Rated 5 out of 5 stars

Great experience

Great experience. Really enjoyable using the Juno website to select the LPs and great service with standard delivery arriving Royal Mail the next day. Rock On!

June 22, 2026
Rated 5 out of 5 stars

Fast service

Fast service, got the order efficently. The goods were exactly as described and were of a high quality.

June 11, 2026
Rated 5 out of 5 stars

Great to deal with.....

Always an amazing process when dealing with Juno, from ordering to delivery within 24-36hrs. Great communication, items well packaged and secure. Items as described, what more could you ask for.

June 21, 2026
Rated 5 out of 5 stars

Juno never fail

Juno never fail. Great product, good price. Shipped the same day, arrived the following day. Always packaged well. Never any concerns with Juno Records.

June 20, 2026

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