Juno Reviews 

2,830
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and always available to answer questions quickly. People consistently note that communication is clear and thorough, keeping clients fully informed throughout every stage of the conveyancing process. Reviewers also deeply appreciate the intuitive online dashboard, which makes tracking property progress, managing updates, and uploading necessary documents completely straightforward. Consumers find that these seamless digital tools combined with accessible support teams significantly reduce the usual stress associated with moving home. Many individuals highlight that the efficient service exceeds expectations, making transactions remarkably smooth from start to finish.

What people talk about most

Service

Users describe positive interactions with service, highlighting a professional and efficient conveyancing... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as polite, friendly, proactive, and... See more

User experience

Consumers find user experience to be positive, highlighting a stress-free and seamless conveyancing journey.... See more

Customer service

Customers consistently note positive experiences with customer service, praising efficient communication and... See more

Response time

People report high satisfaction with the fast response times and consistent communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

6 Stars.. Amazing experience with Juno.. I read other reviews complaining about not speaking to the same person etc. But their compartmentalised approach to property conveyancing makes much more s... See more

Company replied

Rated 5 out of 5 stars

Juno were professional and speedy! We felt totally in the loop with the purchase of our house as they kept us informed at every step. They were helpful and quick when a problem arose and were clear in... See more

Company replied

Rated 5 out of 5 stars

Literally so good (which was at times annoying - for example we were ready 6 weeks before everyone else in our chain - not Juno's fault). The good: * The dashboard to understand progress... See more

Company replied

Rated 5 out of 5 stars

Excellent service again from Juno. Always someone to speak to at the other end of the line but everything is so well laid out and communicated on the dash board that you get regular updates to reassur... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Conveyancing that’s simpler, clearer and faster.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(2,830)

925 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a great experience with Juno

We had a great experience with Juno, it was easy to stay up to date with how things were progressing using the dashboard & we were kept well informed at all stages. Very efficient & highly recommended.

August 13, 2026
Juno logo

Reply from Juno

Hello Ann,
Thank you for your recommendation and review.
Our Development team were pleased you enjoyed our technology and that, together with your personal team contact, it worked well for you.
Best wishes,
Susan

Rated 5 out of 5 stars

Juno helped us with professionalism

Juno helped us with professionalism, transparency, and great communication throughout our sale.
Highly recommended!
Thank you!

August 19, 2026
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Reply from Juno

Hello Atanas,
Thank you for your recommendation and review - we appreciate it.
Being able to chose between web chat, phone or email for communication as well as having your personal dashboard means we can keep in touch in a way that works for you - we're glad it did.
Best wishes,
Susan

Rated 5 out of 5 stars

They kept me informed almost daily and…

They kept me informed almost daily and made everything I had to do so easy.

August 17, 2026
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Reply from Juno

Hello Mr Ball,
We aim to deliver a simple, transparent and jargon free service keeping you up to date throughout; your team were delighted to hear this made the process easy for you.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

Excellent and Informative Company

We used Juno for the sale and purchase of our properties. They were absolutely excellent. Everything is completed online and they kept us informed at each stage of the process. We had our own account and could look at the progress of both sale and purchase along the way. If anything warranted a phone call, they contacted us. There's a chat line on the account and it's really helpful if you have any questions. I would highly recommend Juno to anyone looking to sell or buy a property and would definitely recommend to family and friends.

June 25, 2026
Unprompted review
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Reply from Juno

Hello Dorothy, thank you for the 5* review and the recommendation.
It's great to hear the dashboard let you keep an eye on both cases throughout, and that your team stepped in personally whenever it helped to talk things through. Between phone, email, message and webchat, we like our clients to have the choice of however they'd rather stay in touch. We're glad the whole experience felt smooth for you.
Best wishes,
Laolu

Rated 5 out of 5 stars

Very helpful Staff

August 18, 2026
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Reply from Juno

Hello John, thank you for the 5* review. I'll pass your kind words on to the team, they'll be delighted to hear it.
Best wishes,
Laolu

Rated 5 out of 5 stars

This is my 2nd review

This is my 2nd review. My experience with Juno was far better than I had hoped for. My transactions were dealt with extremely promptly, communication was superb and everyone I spoke to was extremely pleasant & helpful.

August 11, 2026
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Reply from Juno

Hello Ken, thank you for the review, and it means a lot when a client comes back to us. We're delighted to hear things moved along so quickly and that communication felt seamless throughout. That comes down to our team structure, working in small teams means your case keeps moving even if someone's away, so nothing stalls waiting on one person. I'll share your kind words about the team with them, they'll be made up to hear it.
Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent communication

Juno have communicated with us regularly and clearly throughout the buying and selling process which has made it so much less stressful than previous moves. Being able to log on to the dashboard at any time is a great feature. If we moved again we would definitely use them again.

August 18, 2026
Unprompted review
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Reply from Juno

Hello Elizabeth, thank you for the review.
Really happy to hear you were kept updated throughout, and that this made the whole process feel far more manageable.
The dashboard letting you check things at any time of the day (or night!) is exactly what it's there for, and we're glad it helped.
We'd be very happy to have you back when the time comes.
Best wishes,
Laolu

Rated 5 out of 5 stars

Juno kept us up to date on a daily…

Juno kept us up to date on a daily basis. The team were always available and dealt with all our enquiries in a professional way. We would not hesitate in recommending their service to anyone buying or selling a property.

August 17, 2026
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Reply from Juno

Hello Jackie, thank you for the 5* review and for recommending Juno's service. It's great to hear you always knew where your case stood, with your dedicated team keeping on top of things and easy to reach whenever you needed them.
Best wishes,
Laolu

Rated 5 out of 5 stars

Professional and efficient…

Professional and efficient communication with easy access to an online dashboard. Went with them because of their reputation for getting things done quickly but in this case this wasn’t how it’s turned out. This is not the fault of Juno but other solicitors in the chain who have dragged their feet resolving issues.This has made me even more appreciative that I chose them as despite the frustration I always felt assured it was not my end holding things up and I knew they were always on the case.I found the dashboard easy to use and anything I was not sure about good support was readily available.I fully recommend Juno Legal

August 17, 2026
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Reply from Juno

Hello Paul, thank you for taking the time to leave such a detailed review. It's great to hear your team's clear and prompt communication stood out from the start. We're glad you always felt confident nothing was being held up on our end, even when the delays sat with the other side's solicitors. That kind of reassurance comes from working in small dedicated teams, so your case keeps moving regardless of who's off or how busy things get elsewhere. The dashboard and the team's support are designed to make it straightforward for you to stay on top of things throughout.
Best wishes,
Laolu

Rated 5 out of 5 stars

Absolutely excellent service from day ome

Absolutely excellent service from day one, portal worked really well, everytime you uploaded something they worked on it day, night and weekends. We were trying to get things sorted quickly and they were on board with us. Thorough, professional and knowledgable, I possibly have never been as impressed with a service than the service Juno provided.

August 17, 2026
Unprompted review
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Reply from Juno

Hello Asim, thank you for the 5* review.
It's brilliant to hear your team was on hand whenever you needed them and matched the pace you were hoping for right from the start. The dashboard is built for exactly that, letting you check progress and manage documents whenever suited you, without waiting on office hours. It also means a great deal to hear how much care and know-how stood out to you throughout.
Best wishes,
Laolu

Rated 5 out of 5 stars

Great service from Juno

Great service from Juno. They were very prompt with dealing with all items in the conveyancing process on the sale of my house. Most communication was via the online portal which worked well. However as needed they were also available via the phone or email and were also responsive this way as well. Overall would highly recommend.

July 30, 2026
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Reply from Juno

Thank you for the 5* review, Mike.
It's great to hear your team kept things moving at every stage of your sale. The dashboard meant you could check where things stood at a time that worked for you, and having phone, email, message and webchat alongside it gave you the choice of how to reach us when you needed to. It's lovely of you to recommend us to others.
Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent service

Our family would like to express our sincere thanks to the conveyancing team for their excellent service throughout the sale and purchase of our property.

The whole process involved a chain, but the team handled everything efficiently and professionally. They were responsive, kept us updated, and worked swiftly to help move the transaction forward.

We really appreciated their hard work, communication and commitment, which made what could have been a stressful process much smoother.

Thank you for all your support and for helping us complete our sale and purchase so efficiently. We would highly recommend your services to others.

PS: My wife love the dashboard

July 31, 2026
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Reply from Juno

Hello Michael, thank you for the 5* review and the kind recommendation.
We're delighted to hear your family felt well looked after throughout, even with a chain involved, and were never left chasing for news. That's very much down to how we structure our teams: small teams mean nothing stalls on one person, even when there are several linked stages to keep moving. I'll be sure to share your kind words (including about the dashboard!) with the team.
Best wishes,
Laolu

Rated 5 out of 5 stars

I thought Juno were really attentive…

I thought Juno were really attentive and helpful throughout the whole process, i also thought the dashboard where you can track exactly where your purchase is up to was great!

August 14, 2026
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Reply from Juno

Thank you for the 5* review, Tia.
Your team will be pleased to hear how easy they were to reach and how well they kept things moving without any chasing on your part. The dashboard played its part too, letting you check what stage things had reached and manage documents in one place, whenever suited you.
Best wishes,
Laolu

Rated 5 out of 5 stars

A great, pain free experience

Pain free, easy to use dashboard and great communication throughout. We used Juno for the sale of our house and the purchase of our new house and it was a great experience.

August 10, 2026
Unprompted review
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Reply from Juno

Hello Liz, thank you for the 5* review.
It's lovely to hear the whole process felt so smooth, from handling both sides of your move to staying in touch along the way. The dashboard lets you check what stage things have reached and manage your documents whenever suits you, day or night!
Best wishes,
Laolu

Rated 5 out of 5 stars

Juno was informative and communicative…

Juno was informative and communicative from the beginning of my sale and purchase process. They called me when necessary and their dashboard was clear to understand. If I called, all members of staff could deal with my case or would transfer me to someone who could if it needed a different department.
They made a very stressful situation (moving) more calm to deal with and gave me confidence with each step that was completed. I hope to not move again but if I did, I would use Juno again without hesitation.

July 30, 2026
Unprompted review
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Reply from Juno

Hello Irene, thank you for the 5* review! It's lovely to hear you felt reassured at every stage and that things were easy to follow throughout, that's exactly why your team works the way it does, so whoever you speak with can help directly or loop in the right colleague straight away. We're glad the whole process felt steady and well handled from start to finish.
Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent service kept up to date every…

Excellent service kept up to date every week with the progress of selling our property

July 29, 2026
Unprompted review
Juno logo

Reply from Juno

Thank you for the 5* review. It's great to hear you always knew exactly where things stood, that's what your dedicated team aims for, keeping you in the loop at every stage without you having to chase for news.
Best wishes,
Laolu

Rated 5 out of 5 stars

Brilliant service and People

The service these guys give is excellent and they are extremely professional and keep you informed at all times, the dashboard works extremely well, I would highly recommend them to anyone

August 13, 2026
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Reply from Juno

Hello Adrian, thank you for the 5* review. It's great to hear your team's knowledge came through and that they were easy to reach whenever you needed them, and the dashboard let you check on your case's progress whenever it suited you. Lovely of you to recommend us to others.
Best wishes,
Laolu

Rated 5 out of 5 stars

Great customer service

Great customer service, very efficient, got the job done, and were available to speak to me over the phone when I had any queries. Would definitely recommend to my friends and family. Made the whole process stress free. Thanks Juno.

August 6, 2026
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Reply from Juno

Hello Elizabeth, thank you for the 5* review and the recommendation. It's great to hear your team kept things moving and were on hand whenever you had questions, with phone, email, message and webchat all there for you to use in whatever way suited you best. We're glad the process felt straightforward throughout.
Best wishes,
Laolu

Rated 5 out of 5 stars

I had a fantastic experience using this…

I had a fantastic experience using Juno for my house purchase. The team was highly efficient and communication was excellent from start to finish. I particularly loved the online dashboard; it was incredibly user-friendly and made uploading files and signing documents simple and straightforward. I would definitely use them again.

August 13, 2026
Juno logo

Reply from Juno

Hello Lian, thank you for the 5* review. It's wonderful to hear your team kept things moving and stayed in touch with you at every step. The dashboard let you manage and sign your documents in one place without any fuss, and we're pleased it worked so well for you.
Best wishes,
Laolu

Rated 5 out of 5 stars

Inspire confidence

Excellent communication and team that inspired confidence as both vendor and buyer.

August 13, 2026
Juno logo

Reply from Juno

Thank you for the 5* review.
It's lovely to hear you felt so reassured throughout. We work in small teams to make sure there's always someone on hand to keep things moving and keep you in the loop.
Best wishes,
Laolu

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