I didn't think you could describe a roof hatch as "beautiful", but when I finally got mine out of the packaging (whoever did that obviously had a degree in packaging) I actually used that word. It lo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I didn't think you could describe a roof hatch as "beautiful", but when I finally got mine out of the packaging (whoever did that obviously had a degree in packaging) I actually used that word. It lo... See more
Company replied
I recently converted part of my garage into an office and as part of the build the building regulations office insisted I change the loft hatch for a fire rated item. I ordered a bespoke size hatch fr... See more
Company replied
Bought this access panel as i wanted something that blends in neatly with the ceiling without any awkward projections or Architraves. The panel is extremely slim, stylish but is still very well insul... See more
Company replied
Well. I have been looking to sort out my loft hatch for some time. Having looked online I came across this website, which offered a bespoke option to my needs . I followed the instructions regarding d... See more
Company replied
You'll find a wide range of access panels and loft hatches in most sizes for most buildings. We're also able to make certain products in bespoke sizes. We offer a slick, efficient service.
Unit 86 Marston Moor Business Park, YO26 7QF, Tockwith, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can not praise this company highly enough. Their customer service is exemplary and their goal is that you get the right product not how much money they can make. Delivery is swift and products excellent quality.
Could not fault the service, product and price. Highly recommend
I needed a made-to-measure loft hatch. Jupiter Blue provided great pre-order advice on measurements and installation, and how to remove the existing frame.
The new hatch arrived within 1 week, and was a breeze to install. It is high quality and now the rest of the room needs decorating :-)
Recommended.
Nicely made loft hatch fitted a treat , fast delivery kept upto date by Donna really good customer service highly recommend , what a difference no more draft 🔥🔥
I was looking for a replacement closing latch for my loft hatch. The team at JB had one sent to me free of charge with a next day delivery. Top class customer service. Highly recommend.
Donna in Sales is a credit to Jupiter Blue and as a result is now on my preferred supplier list, thank you
Everything was spot on and a quick turnaround and delivered as promised .I would defiantly use again.
I ordered a bespoke loft hatch on Sunday 25th Feb, it was delivered on Tuesday 5th March so it was a quick turn around for made to measure. The product is excellent quality and was very easy to fit. It looks really smart on the ceiling and has made a big difference to the look of our landing area. I am really glad that we opted for the aluminium insulation cover as it finishes the hatch off lovely. I had a question so I emailed the company on 8th Match during installation and received a response within a few minutes. Excellent service, would use again and will definitely recommend.
Ordered a smaller specific sized loft hatch at around 4pm and it was delivered for free at 1130 the next day! Fit straight in, company are clearly very reliable.
I ordered a made to measure loft hatch early Feb. I was given an approx manufacture time of 10 to 14 days. I received the order after one week, so quicker than expected. The item was to the exact measurements I requested, and looked to be made to a high standard. Due to the build quality, it was easily fitted, looks good, and is more functional than what was in place prior. The online system advised me when the item had been despatched. I later enquired about the courier tracking number. I received a quick response to my query, but the item was delivered later that day anyway.
Just ordered a bespoke loft hatch and pleased with the quality. Waiting to see if I have measured correctly when the fitter comes...
What has been impressive is that every time I have phoned I have got straight through to friendly and helpful staff. A rare experience these days
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.