Justaddressplaques Reviews 

108
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We were not clear from the description whether our address would work in a certain format. We left comments about our concerns and quickly heard back from a customer service representative via email.... See more

Company replied

Rated 5 out of 5 stars

Found you on the internet and couldn't be more pleased with our selection and finished product. Quality materials and workmanship. Heavy gauge and weighty to should last long and weather throu... See more

Company replied

Rated 4 out of 5 stars

They have an excellent selection. Product quality TBD.That is a risk for a $100+++ expenditure. Different but good customer service. One is uncertain if theyare talking to the company or an outsource... See more

Company replied

Rated 4 out of 5 stars

Ordering process was simple, but it would have been nice if I could have seen what the finished product would look like before I finalized the order. After I got the plaque, I wish I would have spe... See more

Company replied


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4.0

Great

TrustScore 4 out of 5

108 reviews

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Rated 5 out of 5 stars

Excellent service

I ordered a plaque bu phone recently and was very impressed with the friendliness and helpfulness of the representative. My plaque arrived on time and I was very pleased with it.

January 2, 2012
Unprompted review
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Reply from Justaddressplaques

Thank you for your business. Have a great New Year!

Rated 1 out of 5 stars

Poor

Today, December 31, I just learned that my order of December 19 will not ship until January 15! So much for the Christmas gift. Had I been informed of a factory shut down, I would have never placed the order. This is why companies go out of business. Last time I do business with this company.

December 31, 2011
Unprompted review
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Reply from Justaddressplaques

We do apologize for the confusion you experienced, however our website clearly stated that the Christmas guarantee was for Dec-15 at noon EST. Any orders received after that time were not guaranteed and would be shipped under normal lead time. In addition, many manufacturers have a shutdown in the beginning of the year for both inventory and maintenance. This is a typical process that we unfortunately cannot control. We understand the urgency of your order and will do our best to push it through the system. Again, thank you for your business and review. Please do let us know if we can be of further assistance or if you have further questions.

Rated 4 out of 5 stars

looks good not great

and the shipping time took longer than expected, post christmas

December 30, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your purchase and review. We did have a holiday cutoff for specific items and the cutoff was Dec-15 at noon EST. Any orders received after that time were not guaranteed for Christmas delivery. We appreciate your understanding and patience of this. Please do let us know if we can be of further assistance or if you have a question regarding the quality.
Thank you and have a Happy New Year!

Rated 3 out of 5 stars

Haven't Received the Plaque yet.

Ordering was easy but I can not rate anything else. The item
hasn't been received.

December 27, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your business. This item generally takes approx. 2-3 weeks production. Please re-rate our services one you have your item. Have a great holiday!

Rated 5 out of 5 stars

Excellent Service

The plaque I ordered I had been admiring in Skymall for some time, their shipping would have taken over 30 days to arrive though, that's when I found just address plaques online and ordered the same plaque ($10 cheaper) and it shipped in 5 days! I also chatted with customer service online and they were very helpful and friendly. Overall a great shopping experience, would totally recommend this company.

December 22, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 5 out of 5 stars

FAST, EASY, & CORRECT

I ordered online. The ordering was easy, it came in a very timely manner, & it was exactly what we expected & wanted.

December 22, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 5 out of 5 stars

Wonderful Gift Idea

Ordered a plaque for my son and his wife as a Christmas gift. The order was processed quickly and arrived in time. I really appreciated the tracking information that was forwarded when the sign shipped as I was able to easily pull up the information on UPS.
I love the wide variety of signs offered on your site and will be ordering this spring for my own home as well as for nieces and nephews that are getting married this year as wedding plaques and address signs are wonderful and unique gift ideas.
Thanks again and keep up the good work!!!

December 21, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 2 out of 5 stars

need better service

I ordered a plaque for my mother in law & had it shipped directly to her because I wanted to make sure she received it for Christmas. I have no idea if it has been delivered yet. No confirmation of delivery was sent to me. It would also be nice if you could include some kind of a gift card for times like this so they no why & who it came from. I guess I will need to call her & find out.

December 21, 2011
Unprompted review
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Reply from Justaddressplaques

Hi Cathy,
We provide a notification at the time you place your order, which is a detailed review of your invoice. Our site notes that most custom plaques take approx. 2 weeks production time and we email a UPS tracking # when the item leaves our facility. If you provided an email address at the time of ordering this email would have been sent. The only exception would be if a SPAM blocker interrupted the email process.
If we can assist you further with status of delivery, please contact our friendly Customer Service staff at ph# 800.448.2870 or info@justaddressplaques.com. Thank you for your business. Have a great holiday!

Rated 5 out of 5 stars

very nice job

I just received the house numbers I ordered as a Christmas gift. It was delivered when it was promised. The plaque is beautiful. Also, the people I spoke to after I ordered were very knowlegable and nice to speak to.

December 15, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 1 out of 5 stars

Confused

I received a review request before my plaque arrived. Low level!

I'll be sure to review once I receive my package.

December 13, 2011
Unprompted review
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Reply from Justaddressplaques

Jen,
Because handcrafting takes additional time, the request for the review inadvertently was sent prior to the shipment. We do apologize for that and request that you remove the negative comment until you have received your item and can give a proper review of the quality. In the meantime, if you provide your last name or order id# I can look into our system for status.
Thank you for your purchase and patience.
Happy Holidays!

Rated 4 out of 5 stars

8.5

Price = great. Turnaround time = great. Actual plaque = pretty OK. I had concerns about spacing because the last name was long, but the name came out great. Everything is super until the last line with the date. December 30, 2011 is crowded together, not evenly spaced -- but there was room to do it -- if someone would have just taken the time. Also, the numbers are given as much weight as the D in December, and look silly because they look overly huge. I think a little more care in review before pushing the button would have resulted in a total score of 10. If folks looked at things as though it were going to someone they knew and loved, it might have turned out a little better.

December 11, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your review. If you would like our staff to review the quality, please provide a digital image to info@justaddressplaques.com and reference your order ID#. We can take a look at the setup and go from there for a proper resolution.

Have a great day and happy holidays!

Rated 4 out of 5 stars

Looks good not great

Like I said looks good not great there are teeth (or indent) marks below the name that I find detract for the overall beauty of the peice, they are not on any other part but under the name so its possible that they have to do with the personalization but they were not in the picture online and the plaque made it through quality assurance so I guess this is what you get. Disapointed as this is for Christmas and it seems too late to do anything about it. The contact with the company was clear unlike other reviews on here and the item came in a very timely manner.

December 10, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

Thank you for your review. If you would like our staff to review the quality, please provide a digital image to info@justaddressplaques.com and reference your order ID#. We can take a look at the marks you are referring to and go from there for a proper resolution. Our Christmas cutoff is Dec-15 so you may have enough time if we have the image soon.

Have a great day and happy holidays!

Rated 5 out of 5 stars

Very pleased!

I shopped around for the best price and now I am just as pleased with the quality. It is very professional looking and it only took a couple of weeks. I saw the exact same plaques on sale at Lowes for a lot more. I am very happy with it and I cannot wait to give it to my sister for Christmas. Thanks.

December 8, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 5 out of 5 stars

Great Service and Pricing

I ordered a custom plaque which turned out great and very resonable priced.

December 6, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 4 out of 5 stars

Easy to order now Waiting for the results

A little early for a review when one doesn't have the product!

December 5, 2011
Unprompted review
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Reply from Justaddressplaques

Thank you for your purchase. Please visit us after you have received your product for a final review of our services. Have a wonderful holiday!

Rated 5 out of 5 stars

It was so easy to choose and order.

I would tell anybody about "Justaddressplaques.com" if they were interested in upgrading the look of the front of their house.

December 5, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 5 out of 5 stars

Great work!

Was stunned at the great quality of work. The plaques were more beautiful than I expected. VERY satisfied! I can't wait to do business with them again!

December 4, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 5 out of 5 stars

PERFECT

I received my address plaque rather quickly. It is exactly what I wanted. The quality & price could not be better! The staff member that helped me was very friendly & helpful. I have told many people about the company.

December 3, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 5 out of 5 stars

Staff was very helpful

Would order again from this company

December 3, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

Thank you for your business. Have a great holiday!

Rated 3 out of 5 stars

haven't received my plaque wondering where it is.

I ordered my plaques quite some time ago and haven't heard a word. Not when or that it has been shipped.

December 2, 2011
Unprompted review
Justaddressplaques logo

Reply from Justaddressplaques

Hi Patty,
Your order was placed originally on 11.9.11 and the information you had provided was too long for the plaque. We made several attempts to contact you and received a revision from you on 11.25.11, which then allowed us the opportunity to begin production. We do apologize for the delay, but when orders experienced a 'hold' we must respond to that before we can begin production, which caused the delay. Your order should ship in approx. 9 business days and we will email you a UPS tracking # when the item leaves our Michigan facility. Thank you for your business and review. Have a great holiday season!

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