justinguitar.com Reviews 135

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

App looks great but had issues with setup and then the songs weren’t available. Don’t mind teething troubles but the assistance I received via email very rather half hearted. When I basically said if... See more

Rated 5 out of 5 stars

His no nonsense lessons take you thru each module at a pace you can learn, revisit and use as a reference point. Although free there is a donation request to keep it free. Such a refreshing change... See more

Rated 5 out of 5 stars

Whenever I meet someone who is interested in picking up the guitar, I always recommend Justin. I've seen a lot of internet teachers, and there are many good ones out there, but I've never seen informa... See more

Rated 5 out of 5 stars

I've used on Justin's site and YouTube channel many times over the past few years.sometines to learn something specific,and other times just to enjoy watching. I subscribed to the newsletter recently... See more

Company details


Contact info

3.9

Great

TrustScore 4 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

App looks great but had issues with…

App looks great but had issues with setup and then the songs weren’t available. Don’t mind teething troubles but the assistance I received via email very rather half hearted. When I basically said if this is too difficult then I might want a refund they just processed the refund. Makes sense from a business perspective, but not great customer service.

April 9, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

using justin guitar app…

I am currently using justin guitar app the paid version, and when I come to the practice songs really only ever heard of a handful, some of the songs could do with changing for more well known songs, I find some of the videos provided are snippets of whats already on youtube so its not feeling like its a one to one learning programme, its ok but not the best.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Superb, structured and supportive learning process

As an older student who loves music but never learnt an instrument I thought I was over the hill. After hearing about Justin’s course I enrolled and happily bought a subscription 3 years back. Best thing I could have done. Love my daily practise. Knock out a few tunes, continually evolve and finese. Justin and the team continue to be the benchmark

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Refuse to refund

Subscription Issue. I was thoroughly enjoying the app and lessons until some political comments started popping up which found inappropriate and not in alignment with guitar lessons. But as I purchased this through Apple, Musopia would not refund the $$ even though Fanny indicated it may be possible. Apple have way too much power in musopia is not any better because they've already received my money but they refuse to give it back even though I'm now getting content I did not want nor purchase.

August 22, 2025
Unprompted review
justinguitar.com logo

Reply from justinguitar.com

This has been fully refunded by JustinGuitar.

But it's Justin here, and I must point out that there has only been one possibly contentious social media post in years - and it wasn't political...

An Instagram re-post from Bernie Sanders about the fact that powerful lobbies shackle both US parties. Not partisan. It was related to the current famine in Gaza and the lack of support for the children there. It's an awful and complex situation - but getting support for children in a war zone shouldn't be political - it's HUMAN.

And if that re-post is so offensive to someone that they need to email and write me a 1 star review about it, then the world is in an even sadder place than I'd hoped!

Rated 4 out of 5 stars

Great when it works

I have used this for two years and is great. However recently the App takes a few minutes to load and the same for each song. Not my internet as nothing changed.Only way to get technical help is by email from Musopia who don’t reply.
Frustrated!

Update 19 January 2025:
Musopia don't seem interested in helping solving my technical issue.

Update 26 February 2025;
Musopia have advised what the problem is. Sky broadband causes users of this App numerous problems. App works perfectly on BT broadband.

December 24, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Justin is a great guitar teacher but....

Justin is a great guitar teacher. Richard as "Approved Teacher" is very rigid, give wrong answers at times and the community is awful, controlled by few goons/thugs that totally ruin the community, pretending to be teachers and that Richard seem to fully support. It totally ruin any and all kindness and creativity within the community.

Another "Approved Teacher", Lieven take others music, take it apart and rewrite, totally ruin it. What a disgrace!

Not sure about the other approved teachers, as I had no contact with them at all. Sad Justin have to deal with such a bunch, as Justin is truly a great person and very openminded and wants people to learn how to play the guitar and not just be a copycat learning other peoples songs.

July 9, 2024
Unprompted review
Rated 2 out of 5 stars

I am writing because I need some help

I am writing because I need some help. I am getting frustrated. I have left five requests for help on your website over the last two weeks. I love what you are doing, and your site seems amazing if I was able to use it?. My problem is I can't get logged in. I paid $99 for a year subscription and the login will not accept my password. I tried to change the password, but the site does not correspond back to my email. I just want to change my password so I can use the site. Please get back to me. My name is John Dapello

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Honored new pricing on my recent subscription to Theory

I recently subscribed to Justin's theory course for 1 year at $49. Several weeks later, a better deal was offered on a lifetime subscription at $99. I emailed and received a reply from Danica that she would take care of that, honor the $99 price and refund my $49. Just like that, done. Very responsive to issues, technical or otherwise is Justin Guitar. I really enjoy the course too, and happy I don't have to rush through it for a year. Thank you Danica.

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Best way to get started

Whenever I meet someone who is interested in picking up the guitar, I always recommend Justin. I've seen a lot of internet teachers, and there are many good ones out there, but I've never seen information and instruction laid out in as organized and relatable fashion as Justin's ... he really breaks it down and brings new students along in a way that, with a little effort on their part, will certainly bring success. Besides that, he's a good dude, too.

May 25, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I'd heard about JustinGuitar from…

I'd heard about JustinGuitar from Google, Reddit etc as the go to guitar learning site.

Tried it myself and it really is, cannot speak highly enough of the site and Justin himself. Justin is a really genuine guy who comes across brilliantly as a nice person and so so helpful. He explains things in a simple enough way to understand but that you learn quickly and 'properly'.
I've been using his site on and off for a couple of years now, just brilliant for new guitarists

May 20, 2024
Unprompted review
justinguitar.com logo

Reply from justinguitar.com

Thank you for the good vibes here PB, much appreciate it. I'm supported by an awesome team we're all stoked that you enjoy it and recommend to your friends! Cheers!! J.

Rated 5 out of 5 stars

Some of the best spent internet money…

Some of the best spent internet money ever learning guitar. I just came of a blues live teaching class with Justin (recorded) and felt an urge to give him some credit here. It's just a great, positive and rewarding learning experience. I'm forever gratefull that this guy spend his time on us new kids on the block instead just gigging, making money and spending time with his family. Txs. dude 😀

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

"How y'doing?" Great, this is an amazing website

This is an amazing website. The effort that Justin et al has put in for the benefits of budding guitarists is remarkable. The beginners' courses cover everything, step by step, and are so easy to follow and enjoyable. His idea of learning left handed so he can be empathetic to the beginner is ingenious. And most of this is all free: you feel he is almost embarrassed that he has to charge for things outside of his control. Although I have been strumming away for years without getting anywhere, his beginners courses (I have just started module 4) are so well-structured and useful that I am optimistic that I can improve.

January 14, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I can only echo what so many say

I can only echo what so many say. Justin is a fantastic, dedicated teacher. A fantastic human being. Most of what he offers is free. And you could study all those free courses for years before you'd run out of new things to learn -- actually, you never could run out, as he's adding new material all the time.

Definitely a better guitar player because of Justin, and it's only been a few weeks. At the age of 68, too. Sign up. Explore. Put in the work. Make some contributions to help offset the cost of the site. This man is golden, and so is his site.

October 18, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

It doesn't get any better than this

It doesn't get any better than this. It's the best guitar course ever, offered by one of the most genuine, kind, funny and interesting individuals you'll ever come across--all for free.

September 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look