Just Lawnmowers Reviews 

7,611
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 628 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery, wonderful support, and very competitive prices offered across a broad range of products. Consumers note that online orders arrive securely packed, and friendly delivery drivers often take the time to demonstrate how the equipment works before leaving. However, some customers also noted occasional issues with delivery delays, missing tracking details, or packages arriving with minor missing parts. A few people also experienced frustrating problems with faulty components or batteries that required additional time and effort to properly resolve.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping and helpful drivers... See more

Product

Customers consistently note positive experiences with product, highlighting excellent quality, fair pricing,... See more

Service

Consumers find service to be positive, highlighting fast delivery, helpful staff, and smooth order processes.... See more

Order

People report high satisfaction with the ordering process, highlighting simple online purchases and swift... See more

Price

Reviewers highlight positive aspects of price, noting that costs are very competitive and often the cheapest... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication. Professional and courteous Mel delivered the new mower whip and demonstrated all the features that it boasted. A great little tool that will be used a lot. Don't be foole... See more

Company replied

Rated 5 out of 5 stars

Lawnmower delivered on time. Good price. Product of high quality, the Honda Miimo robot lawnmower. Typical Japanese reliability and all components in the box seem to work well together and of high qu... See more

Company replied

Rated 5 out of 5 stars

I purchased an ego strimmer on behalf of Friends of Abbey Street Park for my volunteer group. This was funded by the National Lottery and the rule was that we had to pay by cheque. Just Lawnmowers wer... See more

Company replied

Rated 5 out of 5 stars

Very pleased with our purchase 46cm wide self propelled Mountfeild ,from ordering to personal delivery made up & ready to use our tip if you have a large garden buy an extra battery . Changed after... See more

Company replied



Company details

  1. Lawn Mower Store
  2. Garden Center

Written by the company

Just Lawnmowers is a website dedicated to supplying garden machinery and other power equipment to the UK market. We are a family business with 60 years experience in the horticultural and leisure business. We are very well qualified to offer you the consumer the best products that are available today from leading manufacturers including the likes of Honda, Stihl, Stiga, Mountfield & Atco. Our massive buying power and knowledge of these products allows us to offer you unbeatable deals. Our products are chosen for their quality, reliability and price. We are deeply committed to give you the best possible service at all times.

Just Lawnmowers - The UK's Number 1 Online Garden Machinery Superstore

Written by the company

We’re committed to you!
We have a longstanding commitment to treat all customers the way we want to be treated - with respect, support and kindness.
Exclusive Bundle Deals Available!
Check out our Exclusive money saving bundles. These are unique to Just Lawnmowers customers and offer incredible savings for multi product purchases.

Fast shipping!

Hassle-free returns!

The UK's Number 1!

Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(7,611)

604 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and efficient service.

Quick and efficient service.
Delivery driver helpful and polite.
Aftersales difficult to contact but after advice all was well

June 3, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Graham,

Thank you for taking the time to share your experience! We are pleased that you received efficient service and a polite delivery experience, and that our subsequent technical advice successfully resolved your query. We appreciate your feedback regarding the difficulty in contacting our aftersales department; during peak seasonal periods, call volumes can increase significantly, and we are continually reviewing our staffing to improve response times. Thank you for your patience and for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Had great communication regarding my…

Had great communication regarding my order. The price of the lawnmower was extremely competitive. The delivery was excellent and I was given a thorough and comprehensive overview of the mowers function. I am extremely pleased with the overall service and would highly recommend. Thank you.

June 1, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Sean,

Thank you for taking the time to share your excellent feedback. Our business model is built on providing competitive market pricing alongside a premium service, which includes proactive communication and a comprehensive operational overview upon delivery. We are very pleased to hear that our team delivered on all counts and that you are entirely satisfied with your experience. We appreciate your business and your recommendation!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Competitive price

Competitive price, fast delivery and good choice of available machines. All good.

June 2, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi,

Thank you for taking the time to share your feedback. We prioritise maintaining a comprehensive inventory of machinery to ensure our customers have access to the best options on the market, backed by competitive pricing and an efficient logistics network. We are very pleased to hear that your experience reflected these standards, and we appreciate your business.

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Good price

Good price, good product, fast delivery.

May 29, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Richard,

Thank you so much for the fantastic review! We work hard behind the scenes to make sure we pair great products with competitive prices and rapid delivery, so it’s wonderful to know we hit all three marks for you. Enjoy your new equipment, and thank you for choosing Just Lawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great service

Great service

June 2, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Nishantha,

Thank you so much for the 5-star shout-out! We work hard to make sure every customer gets the best possible experience, so hearing that you received great service means the world to our team. Happy gardening, and thank you for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted, delivered really quickly.
Good communication afterwards.
What’s not to like?

June 1, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Pete,

Thank you so much for the fantastic review! We love that phrase - "what's not to like?" is exactly the feeling we want every single customer to have when they shop with us. We are absolutely thrilled that we got your order to you quickly and kept you well-informed even after it arrived. Enjoy your new gear, and thank you for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Very professional very quick send out…

Very professional very quick send out brilliant company I will always comeback to 100% satisfaction

June 1, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Michael,

Thank you for taking the time to share your excellent feedback. Maintaining a professional standard and ensuring quick dispatch times are the core pillars of our service. Knowing that we achieved 100% satisfaction and have earned your repeat business is highly rewarding for our team. Thank you for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

i ordered a honda tiller

i ordered a honda tiller, arrived in record time and the driver was great. even phoned me to say what time he was arriving. there was apart missing - not their fault in any way. i contacted thema nd they promptly sent it over. its great to know theres still companies with fabulous service.

May 14, 2026
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Reply from Just Lawnmowers

Hi Geoffrey,

Thank you so much for the wonderful review! While we always aim for perfection, missing factory parts can occasionally happen out of the box - but we believe it's how a company reacts that truly matters. We are thrilled that our driver's courtesy call kept you informed, and that our team could promptly get that missing piece sorted out for you. Enjoy your fantastic new Honda tiller, and thank you for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 1 out of 5 stars

Worthless Honda 7 year guarantee.

Worthless Honda 7 year guarantee.
My Honda lawnmower HRX 537 HY, suffered a catastrophic engine failure almost three weeks ago. The connecting rod fractured and exploded through the engine housing, no doubt bending the valve stems, destroying the piston crown, scoring the bore, damaging the crankshaft and depositing debris into the sump pan. The machine was less than 1 year old.
Honda’s first proposal was to rebuild the engine; impossible in my view.
By the way, this is my 11th. Honda Lawnmower over the course of the last 35 years. I normally replace them every 3 years. It’s undoubtedly a well designed, well built,quality product. Prior to this, I’ve only once had an issue. A gearbox failed and it was replaced, under warranty, in three days.
On this occasion Honda have taken over two weeks to consider my claim, oblivious to my in convenience, expense and distress.
Finally, having been forced to engage contractors to cut my lawns (£450 over the course of almost 3 weeks), I lost patience and instructed my solicitors to serve notice on the retailer under the Consumer Rights Act 2015.
Only then did I make some progress and thanks to pressure from the retailer Honda agreed to replace the engine.
This is an absolute disgrace and i am completely dissatisfied. The lawnmower should have been replaced within two days, in my view.
7 YEAR GUARANTEE “WORTHLESS” and the person dealing with the warranty claim, “Dupe”, wilfully incompetent. Claim Ref. CC-1499918: CRM:0810000162

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Top notch

Customer service is excellent. Price of my lawnmower was only slightly higher than the lowest other quote, but Just Lawnmowers built the mower and showed me how everything worked, which was worth more to me than the slight difference in price. I appreciated that I could easily talk to a real person, too, not a bot. I'd definitely use this company again.

May 29, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Rebecca,

Thank you so much for this wonderful review! We pride ourselves on keeping our customer service entirely human - no frustrating chat-bots here, just real people who know their stuff. We are absolutely thrilled that our assembly and handover service made that slight price difference completely worth it for you. There is nothing better than seeing a machine arrive 100% ready to mow with total peace of mind. We look forward to looking after you again in the future!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Fantastic price and brilliant fast…

Fantastic price and brilliant fast delivery . Will be definitely using again .

May 19, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Alexander,

Thank you for taking the time to share your feedback! Our priority is to offer highly competitive pricing backed by a swift, reliable logistics network. We are very pleased that your experience reflected these standards, and we look forward to welcoming you back as a returning customer in the future. Thank you for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great choice so went with the Stiga 792

Great online store and lots of choice. I decided on a Stiga 792 ride on which was competitly priced.

Kept me up to date on the order and delivery and the guy who delivered helped me understand the workings of the new ride on. I had an old Alko but the newer models have new things so good to know.

Would recommend them 100%

The Stiga is doing a great job on the lawn.

May 13, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Scott,

Thank you so much for the wonderful review and the 100% recommendation! Upgrading from an older machine to a modern ride-on like the Stiga 792 is a fantastic step forward, but modern mowers certainly have a few new features and controls to get used to. We are absolutely thrilled that our delivery driver could walk you through everything and help you feel completely confident with the new workings. It sounds like the Stiga is right at home on your lawn - happy riding!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Honda HRX 537

Great service, love my new Honda HRX 537 mower It’s great and with all the land we have this is perfect. Quick delivery using your own van and driver who was very helpful. Mower was all set up ready to go with oil and fuel.

May 15, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi,

Thank you so much for the fantastic review! The Honda HRX 537 is an absolute powerhouse of a mower, and it is truly in its element when given plenty of land to look after. We know that taking delivery of a premium machine like this can be daunting, which is why we love using our own vans and drivers to drop them off fully assembled, oiled, fueled, and ready to work. We are thrilled that our driver could help get you off to a flying start. Happy mowing!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great petrol strimmer

There was a problem with the delivery but was quickly sorted by the company and was delivery fast and the stihl strimmer a received am well happy with it and it's light weight which is another bonus 😀.

May 13, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi David,

Thank you for taking the time to share your experience with us. We always strive for seamless logistics, but when a delivery issue does occur, our priority is to resolve it swiftly and efficiently. We are pleased that our team successfully expedited your Stihl strimmer and that you are thoroughly satisfied with its performance and lightweight design. We appreciate your business and your patience!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, delivery was prompt.

May 12, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Ian,

Thank you so much for the 5-star review! We work hard to make our website as easy to navigate as possible and to get your orders out the door without delay. We are thrilled to hear everything went smoothly and promptly for you. Happy gardening, and thank you for choosing Just Lawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 4 out of 5 stars

Great service

The first delivery had to be aborted because there was an issue with the machine. They didn't make excuses but called and explained the situation for us to agree the next steps. On the day, it was delivered on time and they took the time to explain the process with the machine

May 29, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Clement,

Thank you so much for this wonderful review! While we always aim for a flawless first delivery, our pre-delivery inspection team will never let a machine leave our depot if it isn't 100% perfect. We believe in total honesty with our customers, so we are thrilled that you appreciated our proactive phone call and that the rescheduled delivery and full demonstration went so smoothly. Thank you for your patience, understanding, and your fantastic feedback!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

A very speedy response

A very speedy response, I placed my order and it arrived so quickly. I received updates throughout and my item was just as described. I am so happy with the service from Just Lawnmowers.

May 28, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Elaine,

Thank you for taking the time to share your experience with us! Providing an efficient dispatch process and maintaining transparent communication through regular order updates are core elements of our customer service standards. We are pleased to hear that your item arrived promptly and met your exact expectations. We appreciate your business and your kind words!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great product

Great product, competitively priced and speedy delivery.

May 29, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Jonathan,

Thank you so much for the fantastic review! We work incredibly hard to make sure we pair high-quality machinery with competitive pricing and rapid delivery, so it’s wonderful to hear we hit the trifecta for you. Enjoy your new equipment, and thank you for choosing Just Lawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Strimmer 👍

Great product and great price 👍

May 11, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi David,

Thank you for taking the time to share your feedback! We work closely with leading manufacturers to ensure our customers receive high-quality machinery at highly competitive prices. We are very pleased to hear that your new strimmer has met your expectations on both counts! We appreciate your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great customer service.

Great customer service.
I had a problem with a mower lifting jack I bought from Just Lawnmowers, and they swapped it for a new replacement with no problem. They brought the replacement and collected the faulty one on the same day. Much appreciated.

May 11, 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Anthony,

Thank you so much for the fantastic review! While we always hope every item arrives in perfect working order, we know that the true test of customer service is how we handle things when a problem pops up. We are absolutely thrilled that our team could coordinate a same-day swap and collection for your lifting jack to keep things entirely hassle-free for you. Thank you for your business and happy gardening!

Thanks
Harry
Just Lawnmowers

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