Kahrs International Reviews 21

TrustScore 2 out of 5

2.0

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2.0

Poor

TrustScore 2 out of 5

21 reviews

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Rated 5 out of 5 stars

Bought white oak for a new place that…

Bought white oak for a new place that I've designed and loved the finishing of the white matte paint , the quslity of the wood and the engineering is impressive, will work with Kahrs from now on ..

December 1, 2024
Unprompted review
Kahrs International logo

Reply from Kahrs International

Thank you for the kind words ZS Haznedaroglu. If you have questions about a future project, please reach out, our team is here to help.

Rated 1 out of 5 stars

DO NOT BUY!! Shocking customer service and fobbed me off

I bought a Kahrs floor via Flooring Direct and was told it was a finished product. I was not told by anyone that it needed lacquer or any finishing treatment. Less than a year in, excessive wear started to show on some planks. I had not damaged these planks by dragging anything across them. The supplier (Flooring Direct) said it should have been lacquered. I was told this. Khars reviewed the case (via on online form) and concluded that the damage was caused by me so I was not offered anything compensation/no accountability for their poorly finished product. My professional floor fitter said it was a faulty product that was not fit for purpose. Shocking attitude and customer service. Please do not buy from Kahrs.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

JUNK

JUNK ! If I could give 0 stars I would. Kahrs oak tapa in a 2.5 mill dollar home and the finish is flat out crap.

40 years in the building and remodeling trade with 100s of floors and never a failure. These clowns tried to find every excuse why it was not their fault. Moisture levels, proper slope from house etc.
It will be ripped out and will be analyzed and possibly a law suit coming. Been trying to resolve with the dealer

March 1, 2023
Unprompted review
Rated 2 out of 5 stars

The surface was defective... Not out problem

15 years ago I bought and personally installed a Kahrs floor. We were happy with them at the time. So when it came time to install a new floor is a different house, we went with what we knew.

The floor looks good, but we are disappointed in the handling of a bad plank that we have discovered after install. Kahrs basically says '$hit happens... We have a 5% error rate, and the installer should have caught it.'

They have really degraded over the years ... Disappointed that in a industry where you really do not get much repeat business; that they did not do anything to solve their faulty product.

November 16, 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy! Rubbish

Do not buy!! The product is expensive but gets marks and dents super easily! I mean if you walk with a tiny stone under your shoe it will leave a visible mark

August 1, 2022
Unprompted review
Rated 3 out of 5 stars

Kahrs Whinfell Herringbone luxury vinyl flooring

Carpenters have just laid my Kahrs whinfell herringbone vinyl floor in the kitchen, breakfast room and utility. It looks absolutely stunning but be prepared for up to 40% wastage. I have rated it 3 stars because of the wastage and as the floor is newly laid, I am unsure how the vinyl will wear

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

Had two engineered floors down for over…

Had two engineered floors down for over 12 years, both from Kahrs. Easy to float lay, I spent a good 10 years + in the flooring game mainly with products like Bruce and Kahrs. The white ash marked easily, expected with a white finish and it was in a child's room. The dark oak laid really well, solid underfoot, only started to lift near a patio door (one plank) which was due to moisture coming in. I pinned this area which fixed the issue but this was 10 years in. The floor has weathered well, no real problems at all, very little creaking, had one area in the hallway where we had minor movement after many years, the t&g failed (can happen on any floor) but it's easy to swap a plank out. The staining does lighten over time and especially if you try to spot clean, in most cases we left them to weather in but did use the touch-up pots in a couple of areas where we removed some paint spillage. You can see a cpl of pics of the flooring reviewed on insta (garbroll). Can honestly recommend Kahrs, if the subfloor is made good and fitted correctly they are great floors.

November 13, 2021
Unprompted review
Rated 1 out of 5 stars

Kahrs are terrible

Kahrs are terrible. My usual flooring supplier recommended them when I said I was thinking of a floating wood floor in my most recent renovation. The floor creaks everywhere. Every step. The installer said they have never had the problem like that before, maybe in one or two places butI have 800 sq ft of it and every step it creaks. Kahrs rep came and looked at it and tried to tell me my floor was uneven, its a concrete slab???They also blamed the installer and said they hadn't left enough gap at the edges so the installer came back and trimmed all the edges again still the floor creaks. You can see it go up and down as you walk on it. I wish I'd read up on them before I had it installed because it seems that lots of other people have the same issue. I will likely now have to strip it out and use something else.

Avoid them like the plague.

September 28, 2021
Unprompted review
Rated 1 out of 5 stars

Do not purchase the Kahrs Ash Alabama…

Do not purchase the Kahrs Ash Alabama Engineered Wood Flooring, as by their own assessor's admission has a design flaw.

On 29 July 2020, I bought 10 packages of your Kahrs Ash Alabama Engineered Wood Flooring via Flooring Supplies.co.uk - order number 810235. The flooring arrived on 14 August 2020. We have discovered on 2 October 2020 that your Kahrs Ash Alabama Engineered Wood Flooring had design /manufacturing fault, which was confirmed by your assessor on 13 November 2020.

The Consumer Rights Act 2015 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.

They do not want to resolve this issue with me and I now have to consider legal action.

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

The Right Choice.

The Right Choice.
I have been looking for floors for a few months; the right color, style & of course price. I visited a store called Verion Floors in Raleigh & after a brief discussion, I was set on Kahrs. I loved Artisan floors in "Earth" color. Everything about it just looked & felt right. The price was right on budget too. So I went with it.

It has been installed for two weeks & wow, I absolutely love it.
I don't know much about this company but the people at Verion Floors spoke very highly of it & I'm glad I took their advice. A+

January 25, 2018
Unprompted review
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