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Kaplan International Languages Reviews 

3,818
•
TrustScore 4.5 out of 5

4.5

Language Course Provider
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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly staff and professional teachers who make every single lesson both engaging and deeply enjoyable. Visitors also mention that the school locations are fantastic, situated close to major tourist attractions, and that the welcoming environment truly helps build lasting confidence when speaking English. Some reviewers were not happy with administrative support or scheduling, noting issues like late timetable details, unhelpful office staff, and inadequate overall assistance. A few people also mentioned that specific accommodation arrangements or certificate services ultimately fell short of their personal expectations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that teachers and support teams are... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how classes and... See more

Location

Users describe positive interactions with location, noting that schools are situated in great central areas.... See more

Service

People report ambiguous experiences with service, reflecting both strong satisfaction and profound... See more

Customer service

Clients share positive opinions on customer_service, noting that the student support team is incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience in Kaplan Bath was really great : it was a good place to learn English, the staff is lovely and helpfull. The city is perfect, not to big but lively and close to the countryside and my... See more

Rated 5 out of 5 stars

Excellent school with high professional teachers! I spent two weeks at Kaplan Manchester International and I will remember them as one of my best studying holidays in UK! I learned a lot and my Englis... See more

Rated 5 out of 5 stars

My experience was amazing! The school is in a great location, close to most of Liverpool’s main tourist attractions. The team is fantastic, especially teacher Katie — she’s the best teacher I’ve ever... See more

Rated 5 out of 5 stars

From my experience, Kaplan is the best place when it comes to learn English. The teachers are very competent and patient with your learning process, they will motivate and encourage you to talk every... See more

Company details

  1. Language Course Provider
  2. Educational Institution
  3. English Language School
  4. Language School

Written by the company

The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.

Guaranteed Progress with Intensive English Courses

Advance At Least One Level Every 10 Weeks

Advance At Least One Level Every 10 Weeks
If you switch to an Intensive English course of 10 weeks or more, we can guarantee you will improve your English by at least one level of fluency in one of our US, UK, Canada or Ireland schools. If you don't, we'll give even give you an extra four weeks of tuition absolutely free. Terms and conditions apply

Find Out More About Guaranteed Progress at Kaplan!

Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.

Get In Contact Now To Book As Alumni!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(3,818)

350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Kaplan is great!

The diversity of the students, the openness of the teachers and the general kindness and helpfulness i received from all the staff, this was overall a great and highly recommendable experience.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to express my gratitude to David

I would like to express my gratitude to my teachers, David and Patricia, for the wonderful experience I’ve had at Kaplan. Without a shadow of a doubt, this has been the best experience of my life when it comes to learning English.

Kaplan is a serious and highly professional school that provides full support to its students — both in their studies and in the school’s accommodation. I am certain that next year I will be back, ready to reach the next step in my learning journey.

Another important point I would like to highlight is my classmates. They are truly wonderful people, which makes everything even more comfortable and enjoyable.

Congratulations to the entire Kaplan team.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

It was the most beautiful experience of…

It was the most beautiful experience of my life. I met people from all over the world, I lived for three months like a true English person, and I learned to adapt — from trying new food to new ways of living. The school was the best, and my teacher was amazing.
I now have friends all over the world and another home beyond Italy. Everything was truly incredible.

I highly recommend this experience, even later in life. I’m 37, but there were people in their 40s, 50s, and even 60s.
Absolutely recommended.

November 25, 2025
Unprompted review
Rated 4 out of 5 stars

The experience was great

The experience was great, I just would like to say that I was expecting to have more speaking experience in class, but in general it was a great experience in my life. The teacher Judih is a very talented teacher, she is organized and encouraged me to keep on learning.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

I had the time of my life

I had the time of my life here. The teachers are fantastic, the staff is amazing. Such a friendly environment where you can learn and grow. It's an experience you have to do at least once in your life. 10 out of 10!

October 13, 2025
Unprompted review

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