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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing issues with deposits and significant delays or difficulties processing withdrawals. Customers frequently reported that the website itself was problematic, with some experiencing immediate logouts after depositing money or the site becoming non-functional. Some people were dissatisfied with the refund process, mentioning difficulties in getting their money back after issues with deposits or withdrawals. Reviewers also expressed frustration with the overall customer service, describing it as unhelpful and difficult to communicate with regarding payment and account problems.

What people talk about most

Payment

Customers consistently note negative experiences with payment. Many reviewers report issues with withdrawals,... See more

Website

Consumers find the website to be highly problematic. Many reviewers report issues such as being logged out... See more

Refund

People report negative experiences with refunds, often expressing frustration over delayed or withheld... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company has stolen £1000 from me. And from all the reviews on many platforms they are doing it to everyone. We all need to band together and as a collection file a suit against them. Please searc... See more

Rated 1 out of 5 stars

This is without a doubt the worst, most fixed and rigged site out there. Very obvious it is conrupt and run by pure scammers linked to criminal activity. There is absolutely no way this site should be... See more

Rated 1 out of 5 stars

So I've selected the 'quick registration' which involves you signing up with deposit. After going through my bank and them taking my £25 payment, they failed to even create my account and it says user... See more


Company details

  1. Gaming service Provider

Written by the company

Karamba is a trusted and well-established Casino & Sportsbook, dedicated to providing a safe, secure, and responsible entertainment platform. With a focus on delivering a high-quality gaming experience, Karamba offers a wide range of options, including slots, table games, and live casino. Committed to integrity and compliance, Karamba operates under licenses from reputable regulatory authorities, ensuring fairness and transparency in every aspect of its services. We prioritize player safety and well-being, promoting responsible gaming practices and offering robust customer support. Experience a secure environment with Karamba, where trust and enjoyment come together responsibly.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

818 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not join this site

Do not join this site. They offer 100% match and free spins. When you don't get them and complain on there chat site they log you out. Disgusting rip off merchants

September 15, 2021
Unprompted review
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Rated 1 out of 5 stars

ZERO STARS

ZERO STARS
KEEP AWAY FROM THIS WEBSITE.
IVE DEPOSITS OF NEARLY TWO THOUSAND POUNDS.
THEIR WIN RATIO IS PRACTICALLY ZERO.
IVE PLAYED MANY WEBSITES OVER THE YEARS AND THIS IS BAR FAR THE WORSE.
TAKE YOUR MONEY ELSEWHERE.
I LEARNT THE HARD WAY. IT CANT ALL BE ‘JUST BAD LUCK ‘

September 9, 2021
Unprompted review
Rated 1 out of 5 stars

So even though I wasn’t asked to upload…

So even though I wasn’t asked to upload my identity I thought I would do it anyway to save any future issues I wish I hadn’t
Since then I’ve been asked to verify again they have had my withdrawals in pending for over 4 days now I’ve contacted their chat which was pointless and even customer service just repeats the same information my first withdrawals were processed in 24 hours so why after sending identification am I not allowed my winnings

August 26, 2021
Unprompted review
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Rated 1 out of 5 stars

Extremely Dishonest, the Blackjack is so fixed, you will win a bit to start with then you will be robbed blind. Just read other comments …

You won’t find a more dishonest gaming company. They will hold on to your monies for days, then ask for documentation that has already been sent.
Staff who are trying to get you to pay to profit personally. STAY AWAY FROM THIS COMPANY AT ALL COSTS

Should have their license revoked without question. I shut my account and my partners and they completely lied about the reason. Save yourself from stress and Hell, they will rob you blind, they all collude together to lie to cover each other’s back. I thought they were decent but what an error of judgement I made

August 16, 2021
Unprompted review
Rated 1 out of 5 stars

I made a withdrawal and been waiting…

I made a withdrawal and been waiting month for it to be returned to me and have email but no response and my account is closed don’t waste you time on this site to be scammed out of winning etc it’s Disgraceful and very poor services do not recommend if you choose this site I would be very careful

August 13, 2021
Unprompted review
Rated 1 out of 5 stars

5 withdrawals at 2nd of August only 2 received?

My username is Kontaktas1991

I have withdrawn 5 different withdrawals of which only 2 were received.

I got email (saying that all 5 are processed) spoke to your colleague on live chat which confirmed to me that all money will be received by Tuesday - surprise surprise still Nothing!!!!! I have sent all the documents which were accepted so what's stops you to return my money?

Avoid this Scam company!!!!

August 11, 2021
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Rated 1 out of 5 stars

Been trying to wothdrawl 5000 cad for…

Been trying to wothdrawl 5000 cad for karamba. They want you to prove all your payment methods ok but I had a credit card I use to use canceled it 2 years ago now they want me to prove cancelation of that card and won't pay me out. Why do they need to have proof

August 7, 2021
Unprompted review
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Rated 2 out of 5 stars

I've been playing and depositing now…

I've been playing and depositing now for quite a while on this site and up to now it's been very good , I've had around 10 withdrawals ranging from £50 to £460 and the money has been in my account generally the following day up untill my most recent request for a withdrawal of £450 as they now need documents for verification as by law yet the law didn't seem to matter on the previous withdrawals they put through or the vast amounts of deposits I put through and still allowed me to deposit after my last withdrawal request . After reading the comments on verification here I'm not convinced I'm going to see this money but will post an update in the subsequent days.

July 26, 2021
Unprompted review
Rated 3 out of 5 stars

Karamba give it a miss.

Joined recently no issues with site so far multiple losing visits. Think I was £80 plus down.

There charge a fee 4 deposits which is completely alien to.me.

I closed the account after speaking to a CSA via live chat.

I sent verification documents and was enquiring if they had been verified.

I was informed that they only check documents once a withdrawal request has been submitted.

So deliberately delaying the withdrawal process in my opinion. There is no plausible explanation as to why they can't verify documents in advance.

Anyway I have closed the account.

In addition sports betting no best odds guaranteed on horse racing.

They have to understand that there are serious competitors out there 4 would be gamblers and any serious punter that chooses to wager on this site with these conditions need a reality check.

Given them 3 stars simply because the gaming platform is crisp.and live chat is accessible fairly quickly.

My advice to would be punters find a different gaming site.

July 25, 2021
Unprompted review
Rated 1 out of 5 stars

Stay well clear I was on a winning…

Stay well clear I was on a winning streak not huge amounts had about 4 wins in a short amount of time they then slapped a deposit limit on my account so I couldn't deposit any more iv since closed my account I had been with them for years and never won might I add bloody crooks do urself a favour choose another site stay well clear of this one

July 14, 2021
Unprompted review
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Rated 1 out of 5 stars

SCAMMERS!!!!!!

I was at 20th place in their tournament(price £200)i do not received this money.they told me i can't check the results because they don't keep the records!tournament ending today at 7am!!!!!SCAMMERS!!!!

July 11, 2021
Unprompted review
Rated 1 out of 5 stars

Quick enough to take your deposits and…

Quick enough to take your deposits and email to confirm them but after being told that withdrawals take 48 hours from when your documents are verified im still waiting 96 hours later , I've been told that my withdrawal is being dealt with by the " responsible gambling " team - never had issues on any other sites that I regularly deposit and withdrawal from - I won £7000 fairly yet it seems I won't get it. Shame as they came recommended.

July 2, 2021
Unprompted review

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