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ICommande effectuée le 11 décembre 2025. Colis en cours de livraison sans numéro de suivi. Ne répond pas aux mails et injoignable sur le numéro de téléphone dédié au service client fin décembre.
En fin de compte le contact est établi début janvier. Personnes très courtoises et désolées de ce "couac". L'envoi est en cours. Ce problème a été dû aux périodes de fêtes et de congés. Je corrige donc mon avis de départ.
"Aucun signal radio ?
J'essaie désespérément de les contacter pour obtenir un numéro de suivit postal pour ma commande et ils ne répondent à aucun de mes messages." Je m'interrogeais. Mais Karawan a désormais répondu et le problème est résolu.
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