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KeepCalling.com Reviews 11,175

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its affordability, making it easy to stay in touch with family and friends internationally. Many highlight the excellent call quality and the convenience of the platform, noting that it's user-friendly and offers flexible purchasing options. People appreciate the value for money, finding the rates very reasonable and a cost-effective alternative to traditional mobile providers. However, some customers also noted occasional issues with call stability, experiencing disconnections or crackling voices. A few other people also felt that the contact process could be challenging, mentioning difficulties with connecting calls or needing to re-dial frequently.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, affordability, and... See more

User experience

Users describe positive interactions with the user experience. Many customers find the service easy to use,... See more

Price

People report satisfaction with the pricing, finding the rates very reasonable and affordable for... See more

Customer communications

Consumers find contact experiences to be ambiguous. While some reviewers praise the ease of buying credits,... See more

Value for money

Reviewers mention positive feedback about value for money. Customers consistently praise the service for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Signal when I call are very good but sometimes or some days lost signal many times on that day. Top up rather complicated, if I top up via app, it took me to Google pay that I don't have Google pay,... See more

Company replied

Rated 4 out of 5 stars

The service provided is essential and and gratefully used. However, I have no access to the internet and find it very inconvenient to have to bother a friend with a computer to buy minutes. I used t... See more

Rated 5 out of 5 stars

Love that affordable connection with my family aboard. I have given the app five star but the only thing that is missing is the study connection doing a phone call. My phone call is minimum of one hou... See more

Rated 5 out of 5 stars

Well keep calling is just great and a fantastic outfit , calls , credit , connection times and ease .. please use them for all your calls international or home.. My family call Ireland by landline to... See more


Company details

  1. #33 of 57 best companies in Telecommunications Service Provider
  2. #33 of 52 best companies in Internet Service Provider
  3. #11 of 19 best companies in Mobile Network Operator
  4. #11 of 20 best companies in Phone and Internet Service

About KeepCalling.com

Written by the company

KeepCalling.com's goal is to offer the best products to ethnic markets through easy to use services and fair prices.

From prepaid credit to monthly plans, mobile recharge, or virtual numbers, KeepCalling.com's services bring people closer together and help them stay in touch regardless of their location.

With KeepCalling it’s easy to call home!

For more info, visit:

We're here to help!

Written by the company

24/7 Customer Service

Best rates for international calls

International Calling Anywhere, Anytime

We believe international calling should be simple, reliable and affordable. Regardless of the destination you are trying to reach or whether you want to make international calls to landline or mobile numbers. Call any phone from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions. Ready to give it a try?

Big savings for all destinations!

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

Promotion box for KeepCalling.com

10% OFF your 1st order

KeepCalling.com » Try a reliable international calling service!

4.2

Great

TrustScore 4 out of 5

11K reviews

5-star
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Rated 1 out of 5 stars

They charges you by the minute as soon…

They charge you just for dialing an international number, even when the call never connects. It kept ringing with no answer, but I was still charged every single time until my balance was gone. What a scam!

April 7, 2026
Unprompted review
KeepCalling.com logo

Reply from KeepCalling.com

Hi Lili,

Thank you for reaching out. We are sorry that you are experiencing problems with the service. Please send us more information about your account, so that our Support team can start investigating, or contact us directly here: https://keepcalling.com/contact.

Keep in touch!
Your KeepCalling team

Rated 1 out of 5 stars

Not recommended!!!

Not recommended!!!

First time, i just succesfully top up from this site
but after that they just ban my account for unknown reasons!
i try to login with gmail but their site always said worng user name and password. i change my password seems not solving my problem. i think they just block my login details.
totally worst top up site ever
i move to drsim and they have and great customer support compare to this site!! this site is scammer!! stay away!

April 17, 2026
Unprompted review
KeepCalling.com logo

Reply from KeepCalling.com

Hello!

Unfortunately, your account was suspended because it did not pass the automatic online security checks. Our Support Team is available 24/7 if you have any questions or concerns.

Thank you for your understanding!

Rated 1 out of 5 stars

Scam deduct credit without connection…

Scam deduct credit without connection and customer service not helpful
Lost almost $50 without any successful connection

April 9, 2026
Unprompted review
KeepCalling.com logo

Reply from KeepCalling.com

Hello!

We are sorry to hear that you experienced issues with your calls. As noted on our website, calls to Iran may encounter problems due to the local situation there.
Our Support Team has already been in contact with you and, unfortunately, no further action can be taken from our end.

Thank you for your understanding!

Rated 1 out of 5 stars

They charge you by only dialling

They charge you by only dialling a long distance number. The phone kept ringing with no answers. Despite that, I got charged for every single attempt and finally I received a warning for low balance. This is a scam.
I didn't talk even for a few seconds!!!

April 13, 2026
Unprompted review
KeepCalling.com logo

Reply from KeepCalling.com

Dear customer,

We are sorry that you encountered issues when using our service. Please provide more information about your account, so that our agents can further investigate.

Thank you!

Rated 1 out of 5 stars

Very expensive

I still use it, but it's too expensive, and there's no promotion. I have been using it for over 3 years now.

December 30, 2025
KeepCalling.com logo

Reply from KeepCalling.com

Hi,

Thank you for opening up the topic!
With us there are no fees, that's on the one hand. Secondly, the rates are the result of high call quality criterion when selecting our partners. Thank you for your understanding and for being with us!

Thirdly, don't forget that you can get regular offers by email (spam free newsletter). Make sure you are subscribed. Log into your account and go to the homepage. Press / tap "Get offers" (button down the page).

For any other questions, you can contact our Support team, available 24/7.

Your KeepCalling team

Rated 2 out of 5 stars

First time user

First time user. Went to buy credit using a London (UK) address. Did not accept the address and would not process the order. Not exactly confidence inspiring. Pass.

April 8, 2026
Unprompted review
KeepCalling.com logo

Reply from KeepCalling.com

Hi Robert!

Thank you for getting in touch! Using a UK address for your order should be no problem. We can look into this but we need more details; please contact our Support Team for further assistance: https://keepcalling.com/contact

Great day ahead!

Rated 1 out of 5 stars

I would give 0 star if i could

I would give 0 star if i could, this i fraud, they rip you off guys.

March 27, 2026
Unprompted review
KeepCalling.com logo

Reply from KeepCalling.com

Hello!

We are sorry to hear that you experienced issues with your calls. As noted on our website, calls to Iran may encounter problems due to the local situation there.
Our Support Team is in contact with you for further assistance.

Keep in touch!

Rated 1 out of 5 stars

It charges the account even if there's…

It charges the account even if there's no connection! Instead of dropping the call, you are connected to another line with music and prerecorded voice, and you are still charged! Illogical!

March 28, 2026
Unprompted review
KeepCalling.com logo

Reply from KeepCalling.com

Hello,

Thank you for reaching out. We are sorry that you are experiencing problems with the service. Please send us more information about your account, so that our Support team can start investigating, or contact us directly here: https://keepcalling.com/contact.

Keep in touch!
Your KeepCalling team

Rated 1 out of 5 stars

Very poor quality line calling from UK

Very poor quality line calling from UK to Japan. It was "Dalek" for over half an hour in the past two occasions when I used the service (only time I used the service - happened both times). Every time customer service promised to have done some kind of "tweaks" but it shouldn't be that way, in the sense that they have to "fix" every time I make a call. I don't know why this keeps happening. I am displeased to say the least.

March 9, 2026
Unprompted review
KeepCalling.com logo

Reply from KeepCalling.com

Hello and thank you for taking the time to review our services!

We have verified your call connection. The vast majority of problems occur because of a weak telecommunication network in the destination country, especially during peak hours. This can cause quality issues or even disconnect the call unexpectedly.

However, we have made some changes to how your calls connect to your account to avoid future problems.

Your KeepCalling Team

Rated 1 out of 5 stars

Useless

Useless. It should refunf my credit. Not even able to make one call

March 9, 2026
KeepCalling.com logo

Reply from KeepCalling.com

Hello!

We are sorry to hear that you experienced issues with your calls. As noted on our website, calls to Iran may encounter problems due to the local situation there.
Our Support Team will contact you for further assistance.

Keep in touch!

Rated 1 out of 5 stars

They charge for failed calls and deduct…

They charge for failed calls and deduct credit even when it's "ringing". They refuse to provide a full refund for issues caused by their malfunctioning app - I wouldn't recommend it. Worst international call service for me.

In response to the reply below: I wasn't able to make ANY successful call - I don't understand how the duration of a "call" is measured when it's only ringing on my end with no answer. No other service that I have used in the past charge the user for failed calls.

More on my experience with the app:
- when a call is made the app shows connected when there is no connection (no ringing nothing)
- when a call is made, it keeps ringing (I have asked those I contacted, do you see any incoming calls on your end, they all said no.
- one time, the call appeared to be connected to a bot (speaking a language none of my callers speak)

In other words, I was charged (however they "define" duration) for a service I never received.

March 5, 2026
Unprompted review
KeepCalling.com logo

Reply from KeepCalling.com

Hello,

Thank you for getting in touch. We can see that you have already had several email exchanges with our Customer Support team.

They informed you that all failed calls lasting less than one minute have been credited back, in accordance with our policy.

In the last 60 days, apart from those calls, we can also see a call that lasted over 5 minutes. Unfortunately, we are unable to refund this call, as the duration indicates that it was successfully connected.

Thank you for your understanding.
Your KeepCalling Team

Rated 1 out of 5 stars

Great app but terrible customer service…

Great app but terrible customer service - just a chatbot giving generic answers. So it's a great app until you need help with something ...

February 20, 2026
KeepCalling.com logo

Reply from KeepCalling.com

Hello,

Thank you for getting in touch! We can see that you had several email conversations with our Customer Support agents and they advised about the issue regarding the credit you had on both accounts. We hope this is clear now and we assure you that we do not have chatbots, but real persons helping you via email or phone.

Keep in touch!
Your KeepCalling Team

Rated 5 out of 5 stars

I've been using Keepcalling for a few…

I've been using Keepcalling for a few years now. It helps me keep in touch with my family in South Korea that don't have smart phones. I always get a great connection like they're in the next room. I strongly recommend this app.

March 6, 2026

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