No messing about with the change of vehicle, details had been retained from an early enquiry about possible change. All staff have been helpful and easy to deal with. I would say this experience as fa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We switched to Keith Michaels in July, and they offered a great service and significantly lower premium to our previous insurer by applying real sense to the quote and situation. We've just completed... See more
I have insured many vehicles with Keith Michaels over the last 25 years. Christian Wheatley has always been my account manager, and the service I have received from him has been superb. Maybe t... See more
Phoned and spoke to Jeremy who was very helpful and managed to help get me insured on a modified policy with my Tesla Model 3 Performance. Many other insurers weren’t able to help but Keith Michaels w... See more
Company details
Written by the company
Keith Michaels Plc are Insurance specialists. We have earned our reputation in these areas and pride ourselves on maintaining very high standards of customer service. We are completely independent, have been established for over 35 years, and speak to all our customers to arrange insurance. We are not a faceless online insurer.
Contact info
Central House, 1-15 Central Road, KT4 8EG, Worcester Park, United Kingdom
- 0208 329 1150
- admin@keithmichaels.co.uk
- www.keithmichaels.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 1 week
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Friendly & helpful response as always
July 7, 2026
Unprompted review
Mark is very professional and…
Mark is very professional and courteous; He's always helpful
July 8, 2026
Unprompted review
false promises made on website
followng a google search for ,samplle questions from the speed awareness course' - your site cam up first in the list promising questions and answers Sure, it gave a few (6 maybe?) sample and fairly obvious questions then it says specimen answers are below THEY ARE NOT THIS IS A CON TO GET PEOPLE TO OPEN YOUR SITE SO THEY READ YOUR ADS - PRESUMABLY YOU ARE PAID FOR ADS - CON. Shame on you.
July 5, 2026
Unprompted review
Reply from keithmichaels plc
Hell Mrs Waynock
I'm sorry to found our page via a Google Search - I can only imagine this happened as you typed in near enough the wording on this webpage. This was written as an information piece for customers of ours and is to show the sorts of questions people may be asked on these courses. It's not our intension to give the answers as it's not our place to do that (and is no doubt illegal). The answers refer to the FAQa section and they are there to help people who want to know how these courses can affect their vehicle insurance.
We are a small specialist motor insurance brokerage and we use our website to give information where needed, and to be as helpful as possible. We certainly do not have any adverts on the site and have no desire whatsoever to make money from paid adverts.
Our website is there to provide information to existing and potential new customers, and clearly the use of the word con is upsetting to us, especially as we have been providing specialist insurance for nearly 40 years.
Regards, Jason Robery (Director).
Top rate service as ever
July 3, 2026
Unprompted review
Been dealing with Christian for about…
Been dealing with Christian for about 25 years, never let me down and always provided fast, professional service.
July 2, 2026
Unprompted review
Excellent insurance company
Prompt attention renewing my partners car policy. Price competitive. Pleased with the quote. Staff always friendly. Been with this company a long time.
July 1, 2026
Unprompted review
Easy efficient and friendly.
Easy efficient and friendly.
Helpful advice
June 30, 2026
Unprompted review
Experts in their field
Prompt, professional, personal, very accessible motor insurance brokers. Christian Wheatley highly recommended. Experts in their field.
June 26, 2026
Unprompted review
A simple & speedy process carried out…
A simple & speedy process carried out by a very experienced member of staff.
June 26, 2026
Unprompted review
Excellent service and advice as always…
Excellent service and advice as always from Gary.
June 25, 2026
Unprompted review
Competitive quote promptly supplied by…
Competitive quote promptly supplied by Christian Wheatley
June 19, 2026
Unprompted review
Excellent service
It was a joy to speak to a knowledge individual who clearly had extensive experience in the specific area of insurance I was looking for. Gary Hamilton was friendly, professional, good humoured and great to talk to. My quote was good value and I am looking forward to working with them.
June 17, 2026
Unprompted review
Amazing company!
Amazing company!. I've been with Keith Michael's for many years now and they are the best. Gary moulson really knows he's stuff and will look after you !.
June 16, 2026
Unprompted review
Happy customer
Gary and all administrative staff were helpful,informative and responded quickly to queries
June 16, 2026
Unprompted review
Excellent service and price
My car insurance was due for renewal and a friend of mine told me about Keith Michaels who specialise in modified cars so I gave them a ring. Got an excellent quote from Gary so took it. Start to finish was about 10mins on the phone to get my insurance sorted. Fully comp and all mods declared at a great price. Will definitely let others know who need modified car insurance.
June 4, 2026
Unprompted review
A first class service from Carrie again…
A first class service from Carrie again this year. She has kept the cost of my renewals down, and left me in no doubt that my car insurance is in safe hands. Thank you, Carrie.
June 3, 2026
Unprompted review
Excellent service
Very polite, efficient service.
Helpful and well explained.
Competitive quote.
Would highly recommend
June 2, 2026
Unprompted review
Gary Hamilton went the extra mile…
Gary Hamilton went the extra mile answering my request on a Saturday evening, dealing capably with my queries and providing me with all the documentation necessary early this morning. So I rate the service excellent, the price reasonable, similar to what we pay for our car insurance in Spain. I would recommend this company to other expats in my situation.
June 2, 2026
Unprompted review
Prompt replies as usual Gary is always…
Prompt replies as usual Gary is always on top of things
June 1, 2026
Unprompted review
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